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Arawa Park Hotel

4.0 star property

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Photo gallery for Arawa Park Hotel

Exterior
Deluxe King Room
Reception
King One Bedroom Suite
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
272 Fenton St, Rotorua, 3201
  • Rotorua Central Mall
    ‪12 min walk‬
  • Government Gardens
    ‪17 min walk‬
  • Tamaki Maori Village
    ‪18 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for King One Bedroom Suite

Minibar, blackout curtains, iron/ironing board, free WiFi

King One Bedroom Suite

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room, 2 Queen Beds, Ground Floor

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Queen Beds, Ground Floor

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, 2 Queen Beds, Accessible

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Queen Beds, Accessible

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room

Family Room

  • 44 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1004)
The price is €200
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Rydges Rotorua

About this property

Arawa Park Hotel

Luxury Rotorua hotel in Glenholme with free parking
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Arawa Park Hotel offers 135 accommodations with minibars and coffee/tea makers. 50-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Arawa Park Hotel. During your stay, you're just a quick walk from Racing Rotorua. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 3-minute walk from Racing Rotorua and 11 minutes by foot from Whakarewarewa Hot Springs
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Arawa Park Hotel. Self parking is free.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: NZD 30-30 for adults and NZD 15-20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Atrium Restaurant

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 50-inch smart TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Iron/ironing board
  • LED light bulbs

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges

Arawa Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 227 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 237 out of 1000 reviews
Rating 4 - Poor. 121 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with partner
Liked: Amenities, property conditions & facilities
Love staying here, our favourite hotel in Rotorua
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired and dated property. Noisey and lacking many inroom facilities.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good for our overnight stay and close to restaurants and city centre.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Great location & service. Unfortunately the pool was not operational
Stayed 1 night in Nov 2024

6/10 Okay

Alana

Room very tired
Stayed 1 night in Nov 2024

8/10 Good

B

Travelled with group
Liked: Staff & service
Beautiful place. Great service. Good location. Great breakfast. Tired bathroom in need of some TLC. Foyer awesome.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff. Fixtures in the rooms were a little worn but all in all it was nice and clean as well as comfortable. Would stay here again. Breakfast was also really good.
Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very presentable and clean hotel. We really just used it as a place to put our heads down and didn't use the restaurant and bar so not in a position to comment
Stayed 2 nights in Nov 2024

6/10 Okay

Gurpreet

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, the shower had great water pressure, and the beds were very comfortable. I would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Bex

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Spa bath didn't work nor did the lights so it was a dark non bubbly bath. In the gym, the bike didn't work - pedal broken and the weights machine was also broken, I would definately not call it WORLD CLASS! :P I booked the hotel becuase of the gym so was quite upset about that.
Stayed 1 night in Nov 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service
Hotel was a little tired, but it was clean and the staff were excellent- welcoming and helpful. Room was a great size too. An easy place to stay.
Stayed 1 night in Nov 2024

6/10 Okay

Warren

Travelled with partner
Liked: Cleanliness
Basic accommodation. Restaurant service was very slow.
Stayed 1 night in Nov 2024

6/10 Okay

Arvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Jacqui

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, blood on the sheets etc. bath dirty, food on the floor. No utensils to make coffee. Very disappointing, as it was lovely years ago
Stayed 1 night in Nov 2024

8/10 Good

Vicki

Stayed 2 nights in Oct 2024

8/10 Good

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an amazing and friendly welcome. Clean and very comfortable. Thank you. 😊
Stayed 1 night in Nov 2024

4/10 Poor

Paige

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was dirty and spa bath didn’t work :(
Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property - very old, echoing in room Ground floor - drainage noise So much noise in property.. not able to sleep.
Stayed 3 nights in Oct 2024

8/10 Good

tristan

Liked: Cleanliness, staff & service
The room was spacious and tidy, though the decor was a bit dated. The bed was comfortable. We enjoyed our stay, and would stay again.
Stayed 1 night in Oct 2024

4/10 Poor

Sofia

Travelled with partner
Disliked: Staff & service
I wasn’t happy with this property. For the price that we’ve paid was much more expensive than what I expected. The air conditioner was not working. The phone in the room was broken. The bathroom are old and the amenities are not updated. I will not go back again.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
The facade is the best part. After the hotel feel like an old gothic.
Stayed 1 night in Oct 2024

10/10 Excellent

Divvy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024