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Hideaway of Rotorua

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway of Rotorua

Classic Apartment, 2 Bedrooms | Living area
Exterior
Family Room
Exterior
Standard Studio | Private kitchen

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
436 Ngongotaha Road, Rotorua, 3015
  • Mitai Maori Village
    15 min walk
  • Rainbow Springs Kiwi Wildlife Park
    15 min walk
  • 3D Trick Art Gallery
    20 min walk
  • Rotorua (ROT-Rotorua Regional)
    21 min drive

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 42 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe King Studio

Premium bedding, in-room safe, individually furnished, soundproofing

Deluxe King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment

  • 75 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area

Deluxe Family Room with Spa Bath

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms

Classic Apartment, 2 Bedrooms

  • 78.0 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard 1 Bedroom Apartment

Standard 1 Bedroom Apartment | Living area

Standard 1 Bedroom Apartment

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1011)
The price is €132
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Rydges Rotorua

About this property

Hideaway of Rotorua

Motel with free parking, near Skyline Rotorua
Along with dry cleaning, this smoke-free motel has laundry facilities and a library. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and tour/ticket assistance.
Hideaway of Rotorua offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with digital channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hideaway of Rotorua. During your stay, you'll be within walking distance of Skyline Rotorua. Enjoy features like free WiFi in public areas and free self parking, plus dry cleaning service.
  • Free WiFi
  • Free self parking and extended parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Ogo and Mitai Maori Village
  • Pets welcome for a fee
As a guest of Hideaway of Rotorua, you'll find a library, a terrace, and barbecue grills. Public spaces have free WiFi and wired Internet. Hideaway of Rotorua also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

This 4-star Rotorua motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Room service available

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge
  • Toaster

More

  • Individually furnished
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: NZD 30 per accommodation, per stay
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 227 reviews" "
Rating 8 - Good. 88 out of 227 reviews" "
Rating 6 - Okay. 12 out of 227 reviews" "
Rating 4 - Poor. 2 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Val

Stayed 2 nights in Jul 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Accommodation was comfortable and of a very high standard. Close to several tourist attractions and not far from the town centre. Lovely countryside surroundings.
Stayed 3 nights in Jul 2024

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique was - farm animals so cute!
Stayed 8 nights in Jul 2024

8/10 Good

marissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids enjoyed the park and the little farm animals. Staff were good and also facilities. Would stay again.
Stayed 4 nights in Jul 2024

8/10 Good

Aroha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Liwayway

Travelled with family
The unit is spacious, a bit old but fully renovated floor and carpet with heat pump. Beds are comfortable as well as the sofa bed.
Stayed 1 night in Jun 2024

10/10 Excellent

KIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We really enjoyed our stay. Was nice to be somewhere that was dog friendly and super comfortable. We will definitely stay again, the book they provided had some great places to check out was really helpful. We went for a lovely walk around the Blue Lake and also the redwood. The place was clean, with comfortable bed (I’m fussy being a chiropractor) , linen was lovely and great overall. I especially loved the llamas and sheep in the field in front of the place. Thanks
Stayed 2 nights in May 2024

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was close to my venue, the staff were friendly and efficient and the outlook brilliant complete with lamas.
Stayed 1 night in May 2024

10/10 Excellent

sanghyun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean and the facilities were so good. My family is so satisfied that I will come back. And the children liked it because they could see the animals right in front of them.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property to stay at when in Rotorua. AJ and team was beyond helpful nothing to much trouble. We will definitely be back when next in the region. Highly recommend
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay nice and quiet also away from the potent Sulphur smell. Lovely playground for children and farm animals on site. Rooms are super modern everything you need for a Lovely getaway. The TV was actually positioned really well which is hard to find many hotels have it hung to high up in some corner. Worked fine with cast but user not able to clear storage so a small alert pops up often in lower right corner reminding that space is running out on storage. Dont know what was causing this but random tapping sound comes and goes from inside the ceiling above the closet frame this is for room 12 was wandering what cause could be. You need to spend time in the room to notice it.
Stayed 2 nights in Mar 2024

8/10 Good

Jackie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly accommodation. We had the 2 bedroom family unit for 2 nights. Grandchildren enjoyed the park and seeing the animals onsite. We had a late check-in and check out and the staff were very accommodating. You will need a car as it’s quite far to the nearest shop but we had a comfortable stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet! Bed was very hard, otherwise this is a very lovely place :)
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the new block - rooms are beautiful, location is good and also animals on the property also, which I love! Overall, a very good place to stay! Staff is friendly and price is very reasonable also.
Stayed 1 night in Mar 2024

10/10 Excellent

Carol B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Excellent location for travels in the area. Good parking.
Stayed 2 nights in Mar 2024

8/10 Good

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the new building which is away from the main road. However, for a new building there were a couple of minor flaws which were not game changing but surprising: loose toilet roll holder, a tub spout falling off the wall (screw loose, too), and most irritating, an alarm going off mid night asking you to evacuate the building just because of a power outage in the area… Overall this is a nice place to stay but the new building seems to be built in a rush…
Stayed 2 nights in Mar 2024

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, recently updated. Everything was very clean and nice. The kids loved the playground and animals on the property.
Stayed 1 night in Mar 2024

2/10 Terrible

Jen & Garrick

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked 7nts for my family of 5. We loved the look of the playground and that the room had aircon, but the positives end there. Photos on the listing show the twin beds alone, and then the sofa and living/kitchen area alone, does not show you that this is all squished into the same tiny space - what we got vs what we thought we were getting was very misleading. When we tried to speak to the manager about this he got defensive, and when we asked for another room, he denied this option, saying we would have to make a new booking and pay the full amount, rather than pay the difference. Due to this, we complained to Expedia; refund or reimbursement was denied. Manager cornered me in the laundry the next day and said we could have asked for another room which I said we already did before we complained, then he brushed over it saying that 3D rendering had been available of the room, which don't show on the phone app where I booked, so not sure if it's true. The place was grimey and did not feel clean. Cracked toilet seat and tub, sticky dining table even after trying to clean it myself, sheets were itchy, and dirty carpets that walking without shoes on made the soles of my feet black. After just 2nts into our booking, we vacated - ultimately a very expensive mistake. Not sure how this place got so many positive reviews, but I suggest that you spend your money wisely, and avoid this place at all costs. Their bookings are non-refundable for a reason!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

ADELE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the perfect spot for our one nighter - grounds were cute as were the animals. Super handy to the life, which is why I chose the place, and stoked that we did. Thank you.
Stayed 1 night in Feb 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hideaway motel was a great family friendly and fun place to stay. Nicely set just out of Rotorua it was safe for our 3 year old to run around and the room itself was pretty nice. A small amount of maintenance would be good in the room but all up a great place to stay
Stayed 1 night in Feb 2024

8/10 Good

Keryn

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Evan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff was wondering and it was a nice quiet spot for our family
Stayed 3 nights in Jan 2024

6/10 Okay

Mildred

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023