Regent of Rotorua

4.5 star property

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Photo gallery for Regent of Rotorua

View from property
Outdoor pool, pool umbrellas, pool loungers
Executive Suite, 2 Bedrooms | Living area
Property grounds
Superior Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
1191 Pukaki St, Rotorua, 3010
  • Eat Street
    ‪1 min walk‬
  • Kuirau Park
    ‪5 min walk‬
  • Rotorua Night Market
    ‪5 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪14 min drive‬

Room options

Boutique Suites

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Bedrooms

  • 55 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Family Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Regent of Rotorua

Luxury hotel with a 24-hour front desk and an outdoor pool
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, concierge services, and dry cleaning.
Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Regent of Rotorua's great location. During your stay, you're just a quick walk from Eat Street. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine and pool views while dining at Regent Room
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Eat Street and 4 minutes by foot from Matariki Hangi & Maori Cultural Performance
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the luxury Regent of Rotorua. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star Rotorua hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.
Regent Room - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11 AM: NZD 35.80 for adults and NZD 17.90 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Regent Room

Things to do

  • Bike cleaning
  • Bike storage
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 35.80 for adults and NZD 17.90 for children
  • Rollaway bed fee: NZD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Regent Rotorua
Regent Boutique
Regent Boutique Hotel
Regent Boutique Hotel Rotorua
Regent Rotorua
Regent Rotorua Boutique
Regent Rotorua Boutique Hotel
Regent Rotorua Hotel
Rotorua Boutique Hotel
Rotorua Regent Hotel
Regent Of Rotorua Hotel Rotorua
Rotorua Regent
Regent Rotorua Lodge
Regent of Rotorua Boutique Hotel Spa
Rotorua Regent
Regent Rotorua
Regent of Rotorua Hotel
Regent of Rotorua Rotorua
Regent Of Rotorua Hotel Rotorua

Regent of Rotorua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 607 out of 874 reviews
Rating 8 - Good. 193 out of 874 reviews
Rating 6 - Okay. 54 out of 874 reviews
Rating 4 - Poor. 17 out of 874 reviews
Rating 2 - Terrible. 3 out of 874 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashleigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our family stay. Fun having a warm pool and perfect location to walk to eat street and the lake. Parking is available but limited but street options too. Room was lovely and staff friendly. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and appreciated the cleanliness and little features within our room. The hotel is close to highly rated restaurants, which made the stay very convenient.
Stayed 2 nights in Nov 2024

6/10 Okay

Caitlin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Not enough parking. And our shower grout was covered in mold.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Stayed 2 nights in Oct 2024

8/10 Good

nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all except for the long stairwell to carry our luggage.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

8/10 Good

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a good overnight stay and the degustation dinner was lovely, although staff very much went on auto pilot in their description of course, no real passion or knowledge shown but no complains on food, great chef.. Not great to have such a small car park for so many rooms, not happy to park on the road even if it is free. The room seems really lovely at 1st but actually it was a little tired - cracked tile around basin in bathroom, chips on furniture. I would have expected it to be top notch condition. Shower - OK but again not great, everywhere got soaking wet. Bed was lovely and room spacious with good robe
Stayed 1 night in Sep 2024

6/10 Okay

Bridgett

Travelled with partner
Wasnt impressed when entering the room, you could see rubbish and hair on the carpet. The room needs to be thoroughly vacuum. Could see bit of rubbish under the bed side table and chairs. There was a small window that was missing a curtain so couldn't leave the drapes opened or people could have a partial view of inside the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many dining options within 5mins walk from hotel. Lakeside broad walk is also within 5mins walk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice and comfortable stay here. The room was lovely. Walking distance to lots of restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regent of Vegas
Always enjoyed staying and Regent of Rotorua rooms in the new wing are very nice Staff always very friendly and helpful Very central location, car parking can be limited best to get one early
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is bit tight but otherwise a great place.
Stayed 1 night in Aug 2024

4/10 Poor

Heleni

Disliked: Cleanliness, staff & service, property conditions & facilities
Some nice employees. 3 spiders webs ( and a big spider, I have photos and one video) above my bed and in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really central stay which is quiet and comfortable, and handy to my gym. My go to when in town on business
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation and would recommend
Once checked in the receptionist walked me to my room and let me know how to access the pool, which was a lovely touch. The room was large and had sky tv. The only thing was it was abit noisy from the noise from the bars a few doors down but that was due to staying over the weekend and really shouldn't complain as the location was about a minute walk to eat street and all tourist spots.l
Stayed 2 nights in Jul 2024

10/10 Excellent

virgilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location 50 ft from eat street and the main turist street in the quiet side of downtown. Great room (2 room suite) if you travel with family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Absolutely top notch! Could not fault anything. Perfect location, friendly staff. Would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stay comfortable room
Stayed 1 night in Jun 2024

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 24
Excellent stay as always Warm and helpful staff Heat pump in room playing up and moved to new room promptly Superb food See you next time !
Stayed 1 night in Jun 2024

6/10 Okay

Andrea, Auckland

Travelled with family
Disliked: Amenities
The Regent is really well located for an evening out in the many nearby restaurants. It still feels relatively new and well looked after. We have stayed before and really enjoyed it, however, this time there were a couple of disappointments. The mineral pool was advertised as being open from 9am so I had planned a dip before having to head away around 10.30am. When I noticed it was still closed at 9am I was told that it was only half full and not ready until 10am. Unfortunately, this did not leave me enough time to use it. Bit frustrating because it seemed like bad planning on a busy holiday weekend. Super important to manage guest expectations - and the mineral pool was definitely one of the draw cards for deciding to book this hotel. It seems that the importance of these features to guests has been overlooked. The other disappointment is the lack of parking now that their large dedicated parking space has been taken up by a new accommodation block. We had to park just outside on the street - not a major given parking was free over the weekend, but another unexpected. One final minor annoyance is the fact that the housekeeping station was next door to our room and in the morning the housekeepers had positioned their trolley outside our window and were chatting - a bit disruptive when trying to have a lie-in. Having said all of this, the hotel still has plenty of good points, including, comfy beds, good check-in and out experience, so would consider staying again.
Stayed 1 night in Jun 2024