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Regal Palms Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regal Palms Resort

Courtyard
Interior entrance
Exterior detail
Luxury Studio Suite | Private kitchen
Aerial view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    10 min walk
  • Whakarewarewa Thermal Reserve
    18 min walk
  • Jimmy Cook's Kiwi Kitchen
    2 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV, heated floors

Luxury Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area

Luxury Apartment, 3 Bedrooms

  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Suite

Flat-screen TV, heated floors

Superior Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV, heated floors

Superior Suite, 2 Bedrooms

  • 83 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Flat-screen TV, heated floors

Superior Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1011)
The price is €132
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Rydges Rotorua

About this property

Regal Palms Resort

Eco-certified Rotorua motel in Glenholme with free parking
This smoke-free motel features an outdoor pool, a fitness center, and an outdoor tennis court. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool, and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Regal Palms Resort. During your stay, you're just a quick walk from Whakarewarewa Hot Springs. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes an outdoor tennis court, a gym, and mini golf
  • Guests really like the accommodations for the cleanliness and nice bathrooms
  • Steps from Whakarewarewa Hot Springs and 8 minutes by foot from Rotorua Golf Club
Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Fitness centre
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 665 out of 920 reviews" "
Rating 8 - Good. 218 out of 920 reviews" "
Rating 6 - Okay. 29 out of 920 reviews" "
Rating 4 - Poor. 2 out of 920 reviews" "
Rating 2 - Terrible. 6 out of 920 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanuka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a one bedroom apartment which seems like recently renovated. Good size apartment with enough space for kids. Big spa bath in the bathroom. Very clean and tidy. Nice heated pool. Mini golf and kids play are is great too. Definitely will come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoffrey, Hamilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful at all times. The minio gold was cool fun and the spa bath was very nice. An easy bike away from the Redwoods. We also enjoyed the use of the electric car charging.
Stayed 3 nights in Aug 2024

8/10 Good

UY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact there was a nice warm pool and also mini putt on site
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Lovely staff. Easy check in and out. Lovely beds and clean spacious rooms. Warm and lovely spa bath.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Regal Palms. A great place to stay and very convenient to shopping, sightseeing and dining. Very spacious rooms makes you feel like home.
Stayed 3 nights in Jun 2024

10/10 Excellent

Zhuoer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean, quite, spacious room
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
Just a one night stay but the room was spacious and clean. Loved the ping pong and mini golf. Very friendly staff. The cookies and milk at checkin were a nice touch.
Stayed 1 night in May 2024

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean convenient place for an over nighter. Would recommend
Stayed 1 night in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge, and the spa tub in the bathroom was a great inclusion. Only a brief stay but I would visit again.
Stayed 1 night in May 2024

8/10 Good

mukesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2024

10/10 Excellent

Angeline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time
Stayed 1 night in May 2024

10/10 Excellent

Tasneem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Regal Palms for a long weekend, it was absolutely lovely, everything that we were looking for. Lovely helpful staff, the room was very clean and tidy, loved the spa. We used the bikes (free hire) to go into town and it was a very enjoyable ride. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angelique, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for out of city centre stay
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Tony

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Arrived at 11 told check in was 3pm, gentlemen at reception abrupt and in way welcoming
Stayed 1 night in Mar 2024

8/10 Good

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to “downtown” and other amenities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Reuben, Whatawhata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NZ from SC tour
Great location in Rotorua. Easy loading and unloading into our room. Plenty of parking. Very spacious and clean.
Stayed 3 nights in Mar 2024

2/10 Terrible

richard

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Zerin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay. Room was clean and got a little milk and cookies when we arrived which I always like. There were a lot of activities to do at the motel. The wifi wasn’t the best though, but that was the only down side we found.
Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with family
The private patio , spa, and mini golf course were great although a one night’s stay prevented me from enjoying the latter two items. Maybe next trip….
Stayed 1 night in Mar 2024

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably misled by the word Resort. It is more like a motel. Room is spacious but a little boring. Staff is very friendly.