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Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Regal Palms Resort. During your stay, you're just a quick walk from Whakarewarewa Hot Springs. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.

  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests really like the accommodation for the cleanliness and nice bathrooms
  • Just a 3-minute drive from Polynesian Spa and 8 minutes from Skyline Rotorua

Regal Palms Resort ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Regal Palms Resort

Everyone (2)
4 out of 5

Nettes Hotel etwas außerhalb

Zimmer in Ordnung, Wirlpool im Bad, Minigolfanlage vorhanden.

Posted by , from Österreich on 17 Jan 2018

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4 out of 5

Komfartabler CSI Tatort

Das Zimmer erinnerte uns an CSI Tatort, einfach ohne Leiche :) Es ist sehr sauber und der eigene Whirlpool funktioniert einwand frei.

Posted by , from Zürich on 10 Jan 2018

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About the Regal Palms Resort

Location 350 Fenton Street, Rotorua, 3010

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

Property Features

Regal Palms Resort offers its guests an outdoor pool, an outdoor tennis court, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Regal Palms Resort. Self parking is free. This 5-star Rotorua motel is smoke free.

  • 70 guestrooms or units
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Regal Palms Resort offers 70 air-conditioned accommodations with indoor private hot tubs and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, designer toiletries and hairdryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Separate bath and shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the motel include an outdoor tennis court, an outdoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

The front desk at this property is open daily from 7:30 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

On-site parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:30 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Regal Palms 5 Star City
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City Hotel Rotorua
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua
  • Regal Palms Resort Motel
  • Regal Palms Resort Rotorua
  • Regal Palms Resort Motel Rotorua

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.