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Prince's Gate Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Terrace/patio
Lobby
Designer Room
Library

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Government Gardens
    1 min walk
  • Rotorua i-SITE Visitor Centre
    2 min walk
  • Tamaki Maori Village
    3 min walk
  • Rotorua (ROT-Rotorua Regional)
    10 min drive

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room

Estate Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1009)
The price is €119
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Rydges Rotorua

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
This smoke-free hotel features 2 restaurants, 3 outdoor pools, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Our customers tell us they can't get enough of the pool at Prince's Gate Hotel. During your stay, you're just a quick walk from Polynesian Spa. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • For dining with a poolside location, stop by Nellie Budd Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes hot springs, a steam room, and a sauna
  • Guests have great things to say about the pool and the location
  • Just a 1-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua
  • Local-area shuttle service available for a fee
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.
Nellie Budd Restaurant - This poolside restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Duke's Restaurant - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Duke's Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Free off-site parking
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 30-30 for adults and NZD 15-15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Nellie Budd Restaurant
  • Duke's Restaurant
  • Duke's Bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 38
  • Indoor private bath (no minerals) in communal space
  • Outdoor private bath (no minerals) in communal space
  • Outdoor public bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1005 reviews" "
Rating 8 - Good. 316 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 44 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and charm
Love the character of this property and the location is excellent. Walking through the reception and up the stairway transports you to another era. Enjoyed our stay overall.
Stayed 2 nights in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like putting on an old pair of slippers...........charming
Stayed 2 nights in Aug 2024

6/10 Okay

Waldi

Travelled with partner
Liked: Staff & service, amenities
The staff were very friendly and always very helpful. Our room was a bit different to what was shown on the photos. It was dated and required both a heater and the aircon on to keep the room warm. The bed was comfortable and overall the room was clean. I think it’s best for this hotel to share more photos of their rooms so that guests know that some rooms are very different to others. Or at least ask for a modern shower when you book as ours was an old bathtub with a very old fixed head shower where in the photos it showed a modern new shower and bathroom. The lobby area and lounge was very nice to sit and relax in by the fire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew, EVANSTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old world charm 100 plus year old historic building, fireplaces, hot pools, sauna, restaurant , walk to downtown dining and lake front next to parks and gardens and geothermal area
Stayed 3 nights in Aug 2024

6/10 Okay

Sumaporn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the price we paid, Very dated rooms, bathroom desperately need to be upgraded. Friendly staff and great location. Won’t be staying here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy K.

Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

nalin

Stayed 1 night in Jul 2024

8/10 Good

Nik

Stayed 4 nights in Jul 2024

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the parking needs to be sorted the staff were exellent a beautiful peice of nostaliga and we will stay again
Stayed 2 nights in Jul 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and cosy
Stayed 1 night in Jul 2024

8/10 Good

Heather

Travelled with partner
loved the hot pools.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent property
Stayed 1 night in Jul 2024

10/10 Excellent

nalin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Central
Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. Perhaps could do with a porter or two to her old patrons get their luggage up stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chandelier bedroom
Beautiful historic hotel right down town, and across from walk. Room had high ceilings with victorian style carpet.
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room layout wasn't good, bedroom had hardly enough space for the beds, you had to squeeze through to get out. Lounge also only had two uncomfortable chairs but room was for three people. Decor dated.
Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole Hotel is Beautiful.The staff are excellent. The Food is Superb. We have stayed here several times Rotorua you have a Treasure.
Stayed 1 night in Jun 2024

8/10 Good

Graeme, Conroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are excellent for a travelling family. The location makes it walkable to restaurants and the lake.
Stayed 1 night in Jun 2024

8/10 Good

nalin

Stayed 2 nights in Jun 2024

6/10 Okay

Deon

Business traveller
Liked: Staff & service
Disliked: Room comfort
Not bad but noisy
The upstairs bedroom was very noisy when people walked around and the last night the person upstairs was active till 2 am very disturbing.
Stayed 3 nights in Jun 2024