Lake Rotorua Hotel

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December 2024
January 2025

Photo gallery for Lake Rotorua Hotel

Front of property
Outdoor pool
Standard Twin Double Double
Reception
Family Suite, 2 Bedrooms, Kitchen | Private kitchenette

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
131 Lake Road, Koutu, Rotorua, 3010
  • Kuirau Park
    6 min walk
  • Rotorua Hospital
    12 min walk
  • Better Quality Pies 2000
    6 min walk
  • Rotorua (ROT-Rotorua Regional)
    15 min drive

Room options

Standard Twin Double Double

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Triple

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite, 2 Bedrooms, Kitchen

  • 35 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Queen

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Lake Rotorua Hotel

Suburban Rotorua hotel in Koutu with a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Lake Rotorua Hotel offers 38 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Lake Rotorua Hotel, you're just a quick walk from Tribal Lights Cultural Theatre. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 12 minutes by foot from Rotorua Hospital and a 3-minute drive from Rotorua Central Mall
  • Airport shuttle service available for a fee
Lake Rotorua Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the eco-certified Lake Rotorua Hotel. For a fee, parking is available.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Motorhome/coach/lorry parking on site
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–9:30 AM: NZD 15 for adults and NZD 10 for children

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting services
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children
  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 911 reviews" "
Rating 8 - Good. 386 out of 911 reviews" "
Rating 6 - Okay. 182 out of 911 reviews" "
Rating 4 - Poor. 77 out of 911 reviews" "
Rating 2 - Terrible. 29 out of 911 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

6/10 Okay

Zhe

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience on hand.
Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Locati
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to record programs. Good shower with decent pressure. No warm water in the basin tap.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked In - Great service & Welcome,,,, Room - Nice, clean room, had everything in room we needed, comfy beds, great facilities,,,, definitely stay here again.
Stayed 3 nights in May 2021

4/10 Poor

Ehsanul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photos and real hotel condition are not same. Wifi speed is .5-1 mbps so for the whole stay used my data. Bathroom is really old
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

6/10 Okay

Desma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould on pillow but great front receptionist!
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, room was nice and clean
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good pool, spa was out of order but all good overall. Comfortable stay with small kids
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately could not use the hotel spa as it's out of service.
Stayed 1 night in Apr 2021

10/10 Excellent

swathi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Wifi was not good. Problem with the parking
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
the staff were friendly the room was clean but the rooms need a bit of work,heater falling off wall very noisy bathroom fan and the room needed more natural light
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Sarah

Stayed 1 night in Mar 2021

10/10 Excellent

visa debit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and friendly staff
It was a great experience .Staff was very friendly .The Rooms were very clean and tidy and place was very quiet for resting and enjoyed the stay and pools .
Stayed 2 nights in Mar 2021