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JetPark Hotel Rotorua

4.0 star property

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Photo gallery for JetPark Hotel Rotorua

Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers
Exterior detail
Deluxe Twin room
Exterior
Outdoor pool, open 7:00 AM to 10:30 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
237 Fenton Street, Corner Victoria Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪9 min walk‬
  • Polynesian Spa
    ‪10 min walk‬
  • Eat Street
    ‪15 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Superior Twin room

Superior Twin room

Superior Twin room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin room

Deluxe Twin room

Deluxe Twin room

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

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About this property

JetPark Hotel Rotorua

Family-friendly hotel with a 24-hour business center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
JetPark Hotel Rotorua offers 63 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wireless Internet access. 40-inch LED televisions come with satellite channels. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at JetPark Hotel Rotorua. During your stay, you're just a quick walk from Rotorua Central Mall. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Te Puru, a café that serves international cuisine
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Tamaki Maori Village and Lake Rotorua
JetPark Hotel Rotorua offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A library, tour/ticket assistance, and a garden are also featured at the family-friendly JetPark Hotel Rotorua. Limited free parking is available on a first-come, first-served basis.

This 4-star Rotorua hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Te Puru - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: NZD 20 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Te Puru

Things to do

  • Hot tub
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Children's toys
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Late check-out fee: NZD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Fenton
Quality Fenton Rotorua
Quality Inn Fenton
Quality Inn Fenton Rotorua
Quality Inn On Fenton Hotel Rotorua
Rotorua Ventura Hotel
Ventura Hotel Rotorua
Jet Park Hotel Rotorua
Jet Park Rotorua
Jet Park Hotel Rotorua
JetPark Hotel Rotorua Hotel
JetPark Hotel Rotorua Rotorua
JetPark Hotel Rotorua Hotel Rotorua

JetPark Hotel Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

niels

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very well appointed rooms and close to town.
Stayed 1 night in Jan 2025

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and had an espresso machine with coffee pods, sugar and milk. Pool was nice, hot water was out of order unfortunately. Location conveniently located across the street from a grocery store. Staff very friendly and accommodating. We would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Fine for one night
Room is pretty basic. Needs a little bit of love! Some of my towels were a little dirty when I went to use them
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Harshit, Bothell

Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, helpful staff, good sized room.
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond excellent in their friendliness and welcome. Nice big room, appreciated the laundry facilities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to shopping complex and eateries. Great parking favilities. Woolworths and Pak n Save only a couple of minutes walk. Easy location to find. Room was clean, quiet and met our needs for overnight stay. Friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Derek

Continental breakfast didn’t even include coffee, furniture dirty, staff was not knowledgeable of surrounding dining options
Stayed 1 night in Dec 2024

10/10 Excellent

Perla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 adults and I recently stayed at this hotel, and it was a fantastic experience! The location is unbeatable, with everything you could need close by—shops, restaurants, and key attractions were all within walking distance. The room and bathroom were spacious, clean, and comfortable, providing plenty of room to relax after a long day. I also appreciated how easy it was to access various activities in the area, making it a convenient base for exploring. Overall, this hotel exceeded my expectations, and I would definitely recommend it to anyone looking for a comfortable and centrally located place to stay. I’d happily return for another visit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service for a short stay. Car parking was tight. Needed a few more spaces. Staff were lovely.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robroy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great.
Stayed 1 night in Dec 2024

6/10 Okay

Pirtesh

Travelled with family
Disliked: Staff & service
Not worth the money.
Had to wait between 5-10 minutes to get checked in. Stayed here for 2 nights. Certainly wasn’t worth the money I paid for it. At breakfast there wasn’t scrambled eggs or hash browns. The pancake machine ran out of the batter. Did tell an attendant but wasn’t replaced until almost 15 minutes later.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gayathri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean and it was easy to access restaurants from here. Breakfast buffet wasn’t that great since it was missing eggs - had to order that separately for a cost which was a bummer.
Stayed 2 nights in Dec 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely overnight stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent! The hotel has good security. The room is sufficient and the bed was comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room with a great coffee station in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Viv

Travelled with family
Had pre conceived ideas about Jet Park but was pleasantly surprised. Great room comfortable bed with heavenly pillows. Easy access and safe parking. Staff were very efficient and friendly. Thank you, I’d be more than happy to recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay for exploring the Rotorua area. The hotel is within walking distance to Government Gardens and lots of restaurants. The rooms are quite spacious and very nice overall. The staff was great and very helpful.
Stayed 1 night in Nov 2024

8/10 Good

Naveen

Travelled with family and small children
Liked: Cleanliness, staff & service
Decent property with access to groceries and few minutes away from the lakefront.
Stayed 2 nights in Nov 2024