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City Lights Boutique Lodge

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Lights Boutique Lodge

Body treatments, deep-tissue massages, facials
View from property
Exterior
Cottage, 1 Queen Bed, Terrace, Garden View | Living area
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
56c Mountain Road, Western Heights, Rotorua, Bay of Plenty, 3015
  • Rotorua Hospital
    7 min drive
  • Rainbow Springs Kiwi Wildlife Park
    7 min drive
  • Aorangi Peak Restaurant
    3 min drive
  • Rotorua (ROT-Rotorua Regional)
    23 min drive

Room options

View all photos for Suite (Tui Suite)

Suite (Tui Suite)

Suite (Tui Suite)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Kiwi Room)

Superior Double Room (Kiwi Room)

Superior Double Room (Kiwi Room)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, Accessible (Kea Room)

Double Room, Accessible (Kea Room)

Double Room, Accessible (Kea Room)

  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cottage, 1 Queen Bed, Terrace, Garden View

Cottage, 1 Queen Bed, Terrace, Garden View | Terrace/patio

Cottage, 1 Queen Bed, Terrace, Garden View

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

City Lights Boutique Lodge

Luxury Rotorua bed & breakfast in Western Heights with free parking
Along with a sauna, this smoke-free bed & breakfast has a spa tub and spa services. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, laundry facilities, a computer station, and a library are onsite.
City Lights Boutique Lodge offers 4 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Rotorua bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the bed & breakfast include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.
During your stay at City Lights Boutique Lodge, you'll be close to Mount Ngongotaha. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Breakfast is offered for a fee
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes a sauna
  • Just a 1-minute drive from Mount Ngongotaha and 7 minutes from Rainbow Springs Kiwi Wildlife Park
  • Free airport shuttle service
City Lights Boutique Lodge offers its guests a spa tub and a sauna. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A roundtrip airport shuttle is free (available on request). Spa services, a library, and a terrace are also featured at the luxury City Lights Boutique Lodge. Free self parking is available. The property offers extended parking privileges.

This 4.5-star Rotorua bed & breakfast is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle during limited hours
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee

Things to do

  • Sauna
  • Spa services
  • A hot tub

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
City Lights Boutique Lodge offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

City Lights Boutique
City Lights Boutique Lodge
City Lights Boutique Lodge Rotorua
City Lights Boutique Rotorua
Lights Boutique
City Lights Boutique Rotorua
City Lights Boutique Lodge Rotorua
City Lights Boutique Lodge Bed & breakfast
City Lights Boutique Lodge Bed & breakfast Rotorua

City Lights Boutique Lodge Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 49 out of 69 reviews" "
Rating 8 - Good. 17 out of 69 reviews" "
Rating 6 - Okay. 2 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in peaceful surroundings with a great view down into Rotorua. Close enough with a car to all the local attractions but far enough away from the busy town centre. Lovely breakfast, very comfortable room and even managed to find time for the hot tub! Would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful accommodation and the owners/staff were amazing! So friendly and kind to us during our stay. The room was so clean and was very very comfortable! Would definitely stay again! It’s amazing!
Stayed 1 night in Jul 2021

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay and hosts. Has everything you need to stay and more including Alpacas you can feed and an outdoor spa pool.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage we stayed is fully equipped with everything we need and has a beautiful view overlooking the city of Rotorua. We loved that we could feed the Alpancas everyday. The location is handy away from the city but handy to get around. Our hosts David and Grace were very friendly and hospitable, and made us feel very welcomed when we first arrived. We enjoyed our stay and would sray there again when we next visit Rotorua
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peaceful outlook from the cottage. Was cool to feed the alpacas in the morning too. Nice to have use of the spa as well. Owners were super friendly and allowed us to keep to ourselves for a nice quiet weekend away.
Stayed 2 nights in Apr 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place to stay
We stayed in a separate cottage that was well organized , extremely clean and comfortable. There were many extra touches , such as robes, Beach towels, barbecue, food for breakfast, maps and things to do in the area. We hosts were very helpful. There is a lovely hot tub to use. The accommodation is about a 15minute drive to the centre of town. Great place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Place to Stay
We highly recommend a stay here. The cottage included several thoughtful touches - the hosts have clearly put a lot of thought into making sure everything a traveler might need was in the cottage and made us feel welcome and provided lots of info about the area. It was a sleemless check in...Perfect location for those with a car up on the hill with stunning views and a hot tub and alpacas!!
Stayed 3 nights in Jan 2020

10/10 Excellent

John Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale B&B in Rotoroa
Very upscale B&B home with lovely views of the Rotoroa valley & city. Immaculate rooms with nice breakfasts too. David & Grace gave us great activity recommendations & helped book a dinner event, as well. They were extremely friendly & professional. Bonus: 5 adorable alpacas nearby, to feed, pet & take photos. We’d return!
Stayed 2 nights in Dec 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
It was awesome! Great hosts and a beautiful location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Alpaca's in the front yard. Very close to town. We were in the private house so it was very nice and cozy.
Stayed 2 nights in Jan 2019

10/10 Excellent

John, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than expected
Walking into something without too much expectations, my partner and i where very surprised. So nice to be greated like old friends who haven't seen each other in ages! The views, tiny gym, sauna, spa, comfy beds and you have to feed the alpacas! Was a real nice change to be JUST out of town (Just a couple of kms). Home made breakfast with a country touch was a sad reality that we had to leave that day. Will be back but not soon enough.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best place to stay in Rotorua. The hosts Leigh and Angie are so warm and welcoming. You will experience true hospitality here. Their homemade breakfast that we enjoyed here each morning was delicious, healthy and filling. It is the perfect to start your sightseeing day. The homemade blueberry muffins and zucchini bread were delicious and comforting. The homemade plum jam, grapefruit marmalade, lemon curd, peanut butter, and muesli were delectable as well. Our room was extremely clean, comfortable and luxurious. This really felt like our home away from home. Angie and Leigh gave us extremely valuable tips on when and where to best see the sites. I think we made the most of our 2 days here because of Angie and Leigh’s recommendations. When we visit Rotorua again, we will certainly stay here.
Stayed 2 nights in Apr 2018

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Rotarua
A comfortable stay in a well- decorated house. Lots of lounging space, a spa, views, excellent breakfast.
Stayed 2 nights in Feb 2018

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great honeymoon stay!
We stayed for two nights on our honeymoon and had a great time! The hosts are extremely accommodating and went out of their way to give advice on activities, get to know us, and make our honeymoon feel special. They decorated our honeymoon suite and offered to drop us off downtown in the evenings. They obviously care about their visitors and their business. It felt like staying at a friend's home, having breakfast and drinks in the living room and getting to know the hosts and other guests. Views are amazing and getting to feed the alpacas was so much fun! Walls in the rooms are a bit thin/accommodations a little tight for those wanting a lot of privacy but the hosts and warmness of the place more than make up for that and it's a true B&B experience. Highly recommend!
Stayed 2 nights in Jun 2017

10/10 Excellent

Alex, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful B&B
Had a wonderful stay at City Lights Boutique Lodge Really nice place not too far from all the attractions Hope to be able to go back with friends

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Homestay in Rotorua.
Great stay at City lights with wonderful hosts that prepare a great breakfast for you. Great views of the city from the house and cute alpacas in the backyard.

10/10 Excellent

Joy, Warsaw, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab city getaway!
After a long day of driving and sightseeing, City Lights was like a relaxing oasis for us. In fact, we bought groceries in town and took advantage of the outdoor grill to cook our own dinner. Local NZ wine, cheese and steaks plus the lovely views - what's not to enjoy! After dinner, we enjoyed relaxing a bit more in the hot tub! Thanks to our lovely hosts for a great night! Angie was sweet enough to turn on the heater to warm up our cozy room before our arrival and made us fresh museli in the morning. And we got to meet the friendly alpacas. So cute! All in all a great place to stay during your NZ adventures.

10/10 Excellent

Steven, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean and hosts very friendly!
What a wonderful time. The hosts were very attentive. We really enjoyed meeting their pet alpacas! City Lights was extremely clean and neat but with a homey feel

10/10 Excellent

Deb, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in the hills
Had a lovely stay in this gorgeous B & B. The couple that run it are just so sweet and can't do enough for you. Very comfy bed and the breakfast, superb! Highly recommended!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

David, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem of Rotorua
Went above and beyond to make our stay as comfortable as possible. Hidden gem of Rotorua. Must stay!!!!

10/10 Excellent

Vito, Grosse Pointe Woods, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best view and very friendly owners.
Don't worry about the distance from town, it really isn't far and it is well worth the extra 5-10 minute drive to get there because you can get away from any sulfuric smells and the views are just stunning from up the hill. The city lights at night are beautiful to look at and the views during the day are just as grand. The caretakers of the bed and breakfast are truly a delight! They are very friendly and offer the best advice for things to do and places to eat around Rotorua. Nothing but fresh air and the feeling of privacy all around the property. This place is the perfect getaway in New Zealand. There are also some alpacas on the property that the owners will let you feed and get close to if you ask. Some rooms are very quaint but cozy. We recommend the suite as it has plenty of room, a great view, and it doesn't cost that much more than the other rooms. I was celebrating my birthday during one of the days I stayed there and when the owners found out they were so nice that they got me a card and a souvenir the next day (the day of my birthday)! I highly recommend this place if you are staying in Rotorua. I can't imagine a better place to stay. With a tasty complimentary continental breakfast every morning you can't beat it! The owners will work around your schedule. The location is just within 7-15 minutes of all the attractions in Rotorua. Don't miss out!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Very comfortable rooms.

10/10 Excellent

Jonathan, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best B&B in Rotorua
Fantastic bed&breakfast! Best stay so far in Rotorua.