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Birchwood Spa Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Birchwood Spa Motel

Garden
Lobby sitting area
Cots/infant beds, free WiFi
Aerial view
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Whakarewarewa: The Living Maori Village
    4 min walk
  • Whakarewarewa Thermal Reserve
    16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute
    17 min walk
  • Rotorua (ROT-Rotorua Regional)
    9 min drive

Room options

View all photos for Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for House, 2 Bedrooms (For 5)

Cots/infant beds, free WiFi

House, 2 Bedrooms (For 5)

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Apartment, Hot Tub

Family Apartment, Hot Tub

Family Apartment, Hot Tub

  • Sleeps 6
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Marsden Stay Rotorua

Parking included
Free WiFi
Housekeeping
3.8 out of 5, Good, (54)
The price is €78
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Marsden Stay Rotorua

About this property

Birchwood Spa Motel

Rotorua motel in Whakarewarewa with a spa tub
Along with a spa tub, this smoke-free motel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the motel include a spa tub.
During your stay at Birchwood Spa Motel, you're just a quick walk from Whakarewarewa Hot Springs. Free WiFi in public areas, a spa tub, and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Whakarewarewa Hot Springs and 4 minutes by foot from Whakarewarewa: The Living Maori Village
  • Airport shuttle service available for a fee
As a guest of Birchwood Spa Motel, you'll find a spa tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • A hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 105 out of 321 reviews" "
Rating 8 - Good. 121 out of 321 reviews" "
Rating 6 - Okay. 72 out of 321 reviews" "
Rating 4 - Poor. 14 out of 321 reviews" "
Rating 2 - Terrible. 9 out of 321 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Noel

Stayed 1 night in Jul 2024

10/10 Excellent

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It what we expected, tidy and quiet
Stayed 2 nights in Jul 2024

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay. Enjoyed the 2 days we spent their with a 1, 3, 4 and 6 year old. Was very tidy and warm and safe for all the kids.
Stayed 2 nights in Jul 2024

8/10 Good

Sue

Liked: Staff & service
Convenient location. Private spa was a relaxing treat. Reasonable price
Stayed 2 nights in Jul 2024

2/10 Terrible

krishan

Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only drawback was the traffic noise particularly trucks in early hours ofvthe morning Otherwise i was really pleased. Clean andctidy and good service
Stayed 1 night in Jul 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.
Stayed 2 nights in Jun 2024

2/10 Terrible

Karm

Terrible couldn't communicate with them very very rude took payment
Stayed 1 night in Jun 2024

2/10 Terrible

Katika

Disliked: Cleanliness, staff & service, property conditions & facilities
Was dirty and smelly
Stayed 1 night in Jun 2024

8/10 Good

Kulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spa, very relaxing
Stayed 1 night in May 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.
Stayed 1 night in Apr 2024

2/10 Terrible

Mommy in house limited

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay for a tourist!
Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!
Stayed 3 nights in Mar 2024

4/10 Poor

Chevourne

Stayed 1 night in Feb 2024

4/10 Poor

Paula

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The owners could not speak English, it was very difficult to communicate with them. The photos on the website did not match what it really looked like. The 'spa' was cracked & very old. There was only 1 dishtowel & nothing to wipe the counters with. The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser. The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website. Very disappointing.
Stayed 2 nights in Jan 2024

8/10 Good

Anju

Stayed 1 night in Jan 2024

6/10 Okay

Jerry

Poor internet connection and no air conditioning system installed on the unit.,
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023

6/10 Okay

Clinton

Travelled with family
Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Stayed 1 night in Dec 2023

8/10 Good

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Room comfort
Tired, but comfy and budget friendly
This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.
Stayed 1 night in Nov 2023

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.
Stayed 1 night in Oct 2021

6/10 Okay

Louise

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.
Stayed 1 night in Aug 2021