Base Rotorua - Hostel

2.0 star property

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January 2025

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Exterior
Shared Dormitory, Women only, Ensuite (Sanctuary)
Shared Dormitory, Women only, Ensuite (Sanctuary)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
1286 Arawa Street, Rotorua, 3010
  • Kuirau Park
    1 min walk
  • Eat Street
    5 min walk
  • Rotorua Night Market
    6 min walk
  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Room options

Shared Dormitory (10 Beds)

  • Park view
  • Sleeps 1
  • 1 Twin Bunk Bed

Shared Dormitory, Ensuite (8 Beds)

  • Sleeps 1
  • 1 Twin Bunk Bed

Double Room, Shared Bathroom

  • Park view
  • Sleeps 2
  • 1 Double Bed

Shared Dormitory, Women only, Ensuite (Sanctuary)

  • Park view
  • Sleeps 1
  • 1 Twin Bunk Bed

Double or Twin Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Base Rotorua - Hostel

Adults-only hostel with a nightclub and a 24-hour front desk
This hostel features an outdoor pool, a restaurant, and a nightclub. Self parking is free. Other amenities include a bar/lounge, WiFi in public areas, and concierge services.
Base Rotorua - Hostel offers 30 accommodations with blackout drapes/curtains. Beds feature Tempur-Pedic mattresses. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Base Rotorua - Hostel, you're just a quick walk from Kuirau Park. Features include free self parking, plus an outdoor pool and a restaurant.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 2-minute drive from Polynesian Spa and 5 minutes from Skyline Rotorua
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. An outdoor pool, a nightclub, and barbecue grills are also featured at Base Rotorua - Hostel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Rotorua hostel.

Base Rotorua - Hostel has a restaurant serving dinner only.

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Nightclub
  • Outdoor pool

Conveniences

  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Tempur-Pedic bed

Bathroom

  • Hairdryer (on request)
  • Towels

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Base Hostel Rotorua
Base Rotorua
Rotorua Base
Hot Rock Backpackers Hotel Rotorua
Base Rotorua Hostel
Base Rotorua - Hostel Rotorua
Base Rotorua - Hostel Hostel/Backpacker accommodation
Base Rotorua - Hostel Hostel/Backpacker accommodation Rotorua

Base Rotorua - Hostel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 85 reviews" "
Rating 8 - Good. 36 out of 85 reviews" "
Rating 6 - Okay. 19 out of 85 reviews" "
Rating 4 - Poor. 4 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Average
Only one thing is the cleanliness. Need to be improved, especially for the kitchen.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, provides the basics you need at a reasonable price.
Stayed 6 nights in Feb 2020

10/10 Excellent

Craig, Bowmanville, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds could be better, but for the price, this hostel is a great find. It’s clean and the staff is friendly. There’s even a geothermal pool on site. The food at the bar is tasty and affordable. I think the place must have been recently renovated because it is so clean. We had a private room with two beds (a double and a twin) with private bath and kitchen (microwave, fridge, sink, kettle). It’s certainly nothing fancy, but a clean comfortable place to stay.
Stayed 3 nights in Jan 2020

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good hostel experience
Overall it was a good hostel experience. Nice people working there, very accomodating. Great location, very close to the mountain.The dorm room near the entrance is adjacent to a bar so it was a little noisy til around 12:30 am, but that was no big deal.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Proper Hostel
Good location for visiting the thermal pools and sightseeing. Bit of a younger crowd which may be appealing to some. Bar downstairs is lively and drinks are cheap. Parking is easy. Get what you pay for-proper hostel. No more, no less. Easy to book sightseeing activities. Yes, the town smells, but that’s not the Hostel’s fault. It smells like sulfur.
Stayed 2 nights in Mar 2019

8/10 Good

Pammie, Nelson, NZ

Travelled with family
Liked: Amenities, property conditions & facilities
I am pleased that the room that I've requested which is away from large crowd/noise was provided to me and my family. We are able to get a good sleep.
Stayed 2 nights in Apr 2019

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Had a private room. Clean and spacious. Good location a short walk from town
Stayed 1 night in Mar 2019

8/10 Good

Steph

Liked: Cleanliness, staff & service, room comfort
Stay here!
Staying in the Sanctuary area of the hostel was quieter and away from the noise of the nightclub especially on Saturday night. Friday night was so quiet I had the eight bed dorm to myself. The cleaners work really hard and are doing a great job. There isn't a lift and the stairs are a bit awkward but I spent 60 pounds for three nights worth it. Go to The Fat Dog Cafe, the cat cafe down the road and the park opposite the hostel has geothermal activity and footpools. Worth staying here and Rotorua is amazing.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
,Handy location close to the city and local attractions
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool and service
The staff were extremely friendly and helpful especially when I missed the bus to the Maori village. The pool is amazing 36-38 degrees can spend hours in there. The room was comfortable and had enough room. Only downside was the kitchen was dirty everytime I went in there. Bar opposite goes till midnight if you have one of the rooms on that side you can hear the music but it doesn't stay open too late.
Stayed 1 night in Dec 2018

6/10 Okay

Mel, Palmy

Liked: Cleanliness, staff & service
Lucky I had a few drinks otherwise I doubt I would have gone to sleep. Pretty noisy but what do u expect!!
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Disappointing and rundown
Base feels shabby and tired. Bathrooms were small and not very clean. Kitchen was dirty with damaged cupboards and hardly any space or crockery/cutlery, dirty fridges and no tea towels(all the dishes were in the draining rack!). Wish we had stayed at the YHA which looked new and very close by!
Stayed 3 nights in Aug 2018

10/10 Excellent

Steve, Hamilton NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy and simple. Perfect location in the city. Right next to a bar which could be loud at night I imagine but that's half the reason for staying there
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel with à lot of facilities
The staff is very compétent and gentle. Place is very central. A lot of informations Was given to me about what coule be done in the Rotorua area.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Risk your personal belongings
I was really disappointed that the hostel does not offer any kind of safe storage such as lockers. When i asked about this, the receptionist kind of laughed in my face which made me feel as though they did not care about the safety of my personal belongings. I felt that this represented the businesses lack of understanding towards their target market, people who are travelling from different countries with important documents such as passports, cameras and mobile phones. Apart from that, I enjoyed my time staying here.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, decent place to stay
Nice, clean room and beds; bring an eye mask as no curtains on room windows, but not a major. Comfortable bed, clean duvet and pillow
Stayed 2 nights in Nov 2017

10/10 Excellent

Priscilla Patrick, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Backpackers in Rotorua, NZ
By far..this is the best hostel n chain of hostels in New Zealand. I highly recommend the one in rotorua.

6/10 Okay

Lotoholik pl, Warsaw Poland

Liked: Staff & service
Not bad if u are a party animal ;)
Lava club next door makes it loud in most of the rooms. Location ok. Super friendly staff. In winter it's a bit cold in the rooms - heating was off and couldn't close widows properly. In summer should be fine. Outdoor pool is a big plus.

8/10 Good

Gwynneth, Wellington, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm in every way, welcoming and relaxing.
Loved the room and the welcoming staff. Our room overlooked the pool and was very comfortable. We had a great night's sleep. Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Convenient for bus terminal and town facilities.
It would have helped to have a fan in room as it was very hot. I enjoyed having use of a pool. Adequate accommodation and helpful staff.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Noisy and dirty
Situated next to a noisy bar which is open till late night. Rooms were ok with overused linens and soft beds. Bathrooms were outdated and not very clean.

10/10 Excellent

robyn, New Zealand - Bay of Islands

Liked: Staff & service, property conditions & facilities
Facilities: Nice ;