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Hotel Neptun

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptun

Indoor pool
Single Room, Upper Floors
Hypo-allergenic bedding, minibar, in-room safe, desk
Nightclub
Superior Room, Sea View, Corner | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119
  • Warnemunde Beach
    1 min walk
  • Warnemuende Kur Park
    1 min walk
  • Meyers Mill
    4 min walk
  • Rostock (RLG-Laage)
    45 min drive

Room options

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

Balcony

Superior Room, Sea View, Corner

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property
aja Warnemuende
Pool
Hot tub
Spa
Pet-friendly
4.1 out of 5, Very good, (1000)
The price is €185
for 1 night
includes taxes & fees
5 Dec - 6 Dec
aja Warnemuende

About this property

Hotel Neptun

Beachfront hotel with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Hotel Neptun's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Hotel Neptun offers 338 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Hotel Neptun. During your stay, you're just a quick walk from Warnemunde Beach. Free WiFi in public areas, 4 restaurants, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with thalassotherapy, body treatments, or body wraps at the spa
  • Services include babysitting, supervised childcare, and dry cleaning/laundry
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Warnemunde Beach and Warnemuende Kur Park
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Neptun offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A nightclub, a spa tub, and a sauna are also featured at the luxury Hotel Neptun. An airport shuttle (available on request) and an area shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Rostock hotel.

Hotel Neptun has 4 restaurants on site.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per day; includes in/out privileges)
  • Valet parking on site (EUR 25 per day)
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6 AM to 5:30 AM
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Self parking fee: EUR 25 per day (in/out privileges)
  • Valet parking fee: EUR 25 per day
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Hotel Neptun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock

Hotel Neptun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 826 reviews" "
Rating 8 - Good. 288 out of 826 reviews" "
Rating 6 - Okay. 73 out of 826 reviews" "
Rating 4 - Poor. 16 out of 826 reviews" "
Rating 2 - Terrible. 5 out of 826 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Lou, Maricopa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nicely maintained. Loved the breakfast on the 19th floor.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Poor training of staff
I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Stayed 2 nights in May 2024

10/10 Excellent

Tatjana K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation by the Sea
Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 4 nights in Mar 2024

10/10 Excellent

Rebecca, Grand Terrace

Liked: Amenities
One of the best hotels that I have stayed at. Large walk in shower! Across the street from sand dunes and the beach.
Stayed 1 night in Aug 2023

10/10 Excellent

georgia

Stayed 2 nights in Feb 2022

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast buffet ever!
Great location on the beach. Lots of cute shops a few blocks away. The room was clean and modern; just a little on the small side. European bed sizes are different from American bed sizes. We arrived after 8pm but were still able to order dinner at the hotel's casual grill restaurant. The next morning we thought we had died and gone to heaven when we entered the free breakfast room. The huge breakfast buffet included free flowing champagne plus all kinds of cooked and cold items . We plan to return someday when we have more time to lay on the beach and use the spa and cool.
Stayed 1 night in Apr 2019

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Baltic Sea Beach Strand Walk. Many restaurants, etc along this Cruise Ship port.
Stayed 1 night in Mar 2018

8/10 Good

FB, Puerto Rico

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel well located.
Nice hotel well located. Service at the hotel restaurant can not be worst. Table was not set and the service of the waitress is the worst we had in all of our years travelling the World. Is a shame because the restaurant is very comfortable, nice ambience and the food presentation and taste is excellent. Hotel recommended. Restaurant definitely NO.
Stayed 1 night in Sep 2017

10/10 Excellent

Andy, Rosenheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach and fantastic views
Great staff, good food and best location in town From balcony u can see the ships sail in and out

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachside Hotel
A good hotel with sea views and excellent proximity to the beach. Our 4 year was made to feel welcome without being at the expense of paying adults. Dinner and (included) breakfast was high quality and good value.

10/10 Excellent

Ian, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in an amazing location!
Fantastic hotel in an amazing location - really cannot fault Hotel Neptun or Warnemunde! Highly recommended!

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hote
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel on warnemunde beach
Good. The saltwater pool was excellent as was the sauna and the spa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sascha, San Juan, PR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Warnemünde
It has to be the best hotel in Warnemünde. Has a great location, the staff is really friendly and do their best to understand english. The only complaint I have is that for some reason an awful smell was coming from the shower drain. They sent a technician to fix it but it reappeared the next day.

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kathrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Spa Bereich war nicht so schön. Aber dafür hat man die Ostsee genau vor der Nase!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Neptun ist ein wunderschönes traditionelles Hotel mit viel Stiel. Sehr nettes und zuvorkommendes Personal. Wunderschön gelegen mit vielen Möglichkeiten für Unternehmungen.
Stayed 3 nights in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exzellente Lage, tolle Zimmer, sehr gutes Frühstück, schöner Spa-Bereich, aber keine Klimaanlage und das Parkdeck ist für große Autos völlig ungeeignet!
Stayed 4 nights in Jul 2024

2/10 Terrible

Horst

versehentlich haben wir einen Tag zu spät gebucht. Natürlich sind wir einen Tag zuvor angereist und das Hotel war ausgebucht, kann passieren. Dafür kann auch das Hotel nichts. Wir probieren sowohl über die Buchungplattform als auch über das Hotel diesen Tag zu stornieren. Das Hotel Neptun hatte die nicht Stornierung auf die Buchungplattform geschoben. Die Buchungplattform hat uns mitgeteilt ohne Zustimmung von Neptun an Stornierung nicht machen zu können. Ansonsten wären sie bereit. Fünf E-Mails in dieser Sache wurden vom Hotel Neptun nicht beantwortet, ein Service, den keiner braucht. Erreichbar sind sieben wenn Sie Buchenbach dann und ihr Geld abgeben, wenn es Probleme gibt, dann drucken Sie sich weg. Ein schönes Hotel, wo wir nie mehr hingehen werden, vom Management kurzfristig gedacht, mal 400 € zusätzlich einzunehmen für eine Nacht, die nicht genutzt wird, und das Zimmer bestimmt noch mal für 400 verkauft wird, schäbig, einfach nur schäbig
Stayed 1 night in Jul 2024