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Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Lobby
One King Bed, Non-Smoking
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
3303 Pinnacle Hills Pkwy, Rogers, AR, 72758
  • Walmart Arkansas Music Pavilion
    ‪9 min walk‬
  • World Trade Center Arkansas
    ‪10 min walk‬
  • Rogers Convention Center
    ‪12 min walk‬
  • Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪18 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

LED TV, pay films

Room, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Suite One King and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for VIP

VIP

VIP

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, Non Smoking, Corner

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

LED TV, pay films

Deluxe Suite Two Double and One Sofa Bed Corner

  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

LED TV, pay films

Suite, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

LED TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for King Room, Accessible

King Room, Accessible

King Room, Accessible

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, Two Double Beds, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premier Suite, Two Double Beds, Non-Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for One King Bed, Non-Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Allergy Friendly

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Allergy Friendly

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Allergy Friendly

  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

Premium Suite, 2 Double Beds, Corner

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Living area

Room, 1 King Bed, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

LED TV, pay films

Premier Suite, 1 King Bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt House Bentonville/Rogers

Pool
Hot tub
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (898)
The price is €165
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hyatt House Bentonville/Rogers

About this property

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention

Hotel with a full-service spa, a quick walk to Walmart Arkansas Music Pavilion
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. On-the-go breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers 400 air-conditioned accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. LED televisions come with premium cable channels and pay movies. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
The free breakfast at Embassy Suites Northwest Arkansas - Hotel, Spa & Convention gets high marks from our customers. During your stay, you're just a quick walk from Walmart Arkansas Music Pavilion. You'll find features like a free manager's reception, plus a full-service spa and an indoor pool.
  • Free on-the-go breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with Ayurvedic treatments, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by foot from Walmart Arkansas Music Pavilion and a 3-minute drive from Pinnacle Hills Promenade
  • Cats and dogs welcome for a fee
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center and 48 meeting rooms. Event space at this hotel measures 75003 square feet (6968 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the business-friendly Embassy Suites Northwest Arkansas - Hotel, Spa & Convention. For a fee, parking is available.

This 3.5-star Rogers hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
Caffeinas Cafe - Onsite café.
Cedar Creek Bistro - This restaurant specializes in American cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: WiFi (USD 4.95)

Parking and public transport

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free manager's reception
  • Room service available

Restaurants on site

  • Caffeinas Cafe
  • Cedar Creek Bistro

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Travel cot

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (75003 square feet)
  • Meeting rooms - 48

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 (rates may vary)
  • Self parking fee: USD 10 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Hotel Spa & Convention
Embassy Suites Northwest Spa Convention
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention Rogers
Embassy Suites Northwest Arkansas Hotel Spa Convention
Embassy Suites Northwest Arkansas Spa Convention Rogers
Embassy Suites Northwest Arkansas Spa Convention

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews" "
Rating 8 - Good. 152 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

M

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
May need to put some light on signs because hard to find if not from area

8/10 Good

Steven, Russellville

Travelled with family
Liked: Amenities
Check in went great! Since we were going to the Megan Trainor concert, he moved us to the side of the hotel closest to the Amp.
Stayed 1 night in Oct 2024

6/10 Okay

Margaret

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Love hotel but update ASAP!!
Needs a makeover badly. Peeling wallpaper, nasty grout in bathroom. Could not check in until 4:30 so had to rush to game but very apologetic and gave us free drink coupon for bar. Breakfast buffet fab!! Nice friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Akira

Stayed 1 night in Sep 2024

10/10 Excellent

Grady

Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Walmart Amp
Stayed 1 night in Oct 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Johna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mindi

Travelled with family
Liked: Staff & service
Needs to be updated and now the are charging for parking at hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Valon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We weren’t permitted to check in for over an hour because the University of Tennessee football team was in town and “didn’t check out until 3:30” per the lobby staff. When we tried to check in at 4:15, the check in staff said “well a lot of people are just going to the game and checking in after.” He was very dismissive. When I told him we had been traveling all day and needed to shower and needed to nurse our son, I was told it would be at least 30 minutes before a room was clean and we could be on a wait list. In meantime we could change in the public bathroom. When I asked what he could offer for inconveniencing us for over an hour, he acted so annoyed with us. He told me we could go to the manager’s happy hour at 5:30 for two free drinks, as if he was doing us a favor; this is something they offer regardless. I understand the staff was burdened by a high profile client and team but that doesn’t change the fact that every other customer paid for the same treatment. If I decided to stay in my room in the morning and make the hotel wait an hour for me to be done, do you think they would be understanding? In the morning, when we went to check out, I asked the attendant at the front desk if she had seen any luggage carts. She told me I just needed to look around the hallways on each floor if I couldn’t find one in the lobby. The customer service was just awful.
Stayed 1 night in Oct 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to music venue. Easy to walk back and forth to.
Stayed 3 nights in Sep 2024

10/10 Excellent

Farrell, Hot Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gemma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night, but were treated very nicely. The staff was very friendly. The maintenance is very helpful when it came to putting batteries in my TV remote everything was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Stayed 1 night in Sep 2024

4/10 Poor

Astrid, Copperas Cove

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is run down, water would not drain in the shower, ankle deep water. Got locked out of room, they had to break into the room to replace the battery in the door. Middle elevator worked just sometimes.Pool was not heated. Room not serviced unless you ask, no signage saying you needed to ask. Maid service did come by at 7pm asking if we needed anything. Staff was very friendly and apologetic about all the problems
Stayed 2 nights in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Tessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Very dated property. Only thing to justify the price I guess would be the location. Other than that it’s very overpriced
Stayed 1 night in Sep 2024