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The Cosmopolitan Motel and Serviced Apartments

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cosmopolitan Motel and Serviced Apartments

Front of property
Outdoor pool
Outdoor pool
Family Room
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
11 Albert Street, Rockhampton, QLD, 4700
  • Pilbeam Theatre
    5 min walk
  • Archer Park Station & Steam Train Museum
    6 min walk
  • Rockhampton Art Gallery
    6 min walk
  • Rockhampton, QLD (ROK)
    4 min drive

Room options

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Three Bedroom Apartment

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment

Standard One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Iron/ironing board, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 2 Double Beds

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About this property

The Cosmopolitan Motel and Serviced Apartments

Motel in Rockhampton with an outdoor pool and a restaurant
This motel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available on request.
The Cosmopolitan Motel and Serviced Apartments offers 38 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Cosmopolitan Motel and Serviced Apartments. During your stay, you're just a quick walk from Pilbeam Theatre. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy Malaysian cuisine while dining at Malaysia House
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and TV in a common area
  • Just a 5-minute walk from Pilbeam Theatre and 6 minutes by foot from Archer Park Station & Steam Train Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, barbecue grills, and a garden are also featured at The Cosmopolitan Motel and Serviced Apartments. Free self parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Rockhampton motel.

Malaysia House - This restaurant specializes in Malaysian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Malaysia House

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Toaster

More

  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 6:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
The front desk at this property is open daily from 6:30 AM - 6:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Property is also known as

Cosmopolitan Motel & Serviced Apartments
Cosmopolitan Motel & Serviced Apartments Rockhampton
Cosmopolitan Serviced
Cosmopolitan Serviced Rockhampton
Cosmopolitan Motel Serviced Apartments Rockhampton
Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel Serviced Apartments
The Cosmopolitan Motel and Serviced Apartments Motel
The Cosmopolitan Motel and Serviced Apartments Rockhampton
The Cosmopolitan Motel and Serviced Apartments Motel Rockhampton

The Cosmopolitan Motel and Serviced Apartments Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 188 out of 744 reviews" "
Rating 8 - Good. 269 out of 744 reviews" "
Rating 6 - Okay. 140 out of 744 reviews" "
Rating 4 - Poor. 81 out of 744 reviews" "
Rating 2 - Terrible. 66 out of 744 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room & bathroom. Staff friendly & helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Janet

Liked: Staff & service, amenities
Whilst The rooms were in the middle of being done up they were tidy, large, well equipped and comfortable. The staff were friendly and helpful. There were terrible rains and flooding occurred and they did their best to clear it. We however had some difficulties with other guests talking loudly and smoking ourside our window under the "NO SMOKING SIGN" early in morning and late at night. We were unable to open doors or windows for fresh air
Stayed 5 nights in Aug 2024

6/10 Okay

Mary

Travelled with family
Comfortable bed but too many smokers smoking under the no smoking sign. Very uncomfortable
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Stayed 1 night in Aug 2024

4/10 Poor

Dakota

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this motel was not at all as the pictures show. It is tired, very basic and did not offer the bed configuration as promised online and via the booking request. Would not recommend and will not stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment size was very good. Convenient and easy
Stayed 1 night in Jul 2024

8/10 Good

janine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some up grades. The shower seal was hanging off, taps on the sink leaked, fridge seal was moldy
Stayed 3 nights in Jul 2024

2/10 Terrible

Alarnah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smoke alarms was removed no hair dryer, the floor felt dirty, no blankets on bed on blanket in cupboard but was dirty, not plates, only 1 teaspoon microwave was very uneven, the motel needs to be investigated
Stayed 1 night in Jul 2024

4/10 Poor

Allie

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in general. The place is not maintained and cleaned well at all. Front entrance to apartment was covered in dirt and leaves. Everything was dusty, dirty, outdated, somewhat broken and not working properly. I had to ask for a broom to sweep the front area. Hot water stopped working both days mid-shower. I definitely will not stay again.
Stayed 2 nights in Jul 2024

4/10 Poor

Serge, Le plessis Belleville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too old ..
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gerard

Travelled with partner
Liked: Amenities
Value for money on a busy weekend
Stayed 1 night in Jul 2024

4/10 Poor

Cheryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Average room. Happy with king bed. Overall experience spoilt by poor customer service at reception and loud staff speaking both mornings.
Stayed 2 nights in Jul 2024

4/10 Poor

Monica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I enjoyed my stay. My room was clean, and the area was safe. My bed had two single mattresses pushed together on a queen bed frame. One mattress was thicker than the other, making for a rather odd and uneven sleep.
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport Noisy Comfy beds Facilities within tired in need of renovation Wifi didnt work Cold tap pressure in shower extremely weak
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Adrain

Travelled with family
Liked: Staff & service
the queen bed both husband and i sinking into the middle and in bathroom a leaking tap very noisy near main road and mold in bathroom room
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Had a mix up with room not being available but was able to arrange a suitable alternative room in the complex at last minute.
Stayed 1 night in Jun 2024

8/10 Good

Yonell

Stayed 1 night in Jun 2024

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this Motel twice in a couple of days and will never stay there ever again. The staff were either not there or didn’t do anything that was asked off them and parked their cars in guests parking spots leaving us to park not under cover. There was mould everywhere in the bathroom and the fridge was almost rusted through the door all in all not a Motel that Hotels.com should have on their list of Motels. We book all our trips through Hotels.com and have never stayed in anything as bad as this Motel.
Stayed 1 night in Jun 2024

4/10 Poor

Laurie

Disliked: Property conditions & facilities
I doubt that I will go back! Holes in the walls of my room, no door sign eg Do not Disturb, Smokers not obeying Signage, overall pretty yuk and untidy but I guess you get what you pay for as went for cheap, oh well, know better now hey!
Stayed 2 nights in Jun 2024

6/10 Okay

Dianne

Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kathryn

Stayed 1 night in May 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We both would recommend this motel as an overnight accommodation It's a great place
Stayed 1 night in Jun 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jun 2024