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SureStay Hotel by Best Western Rockdale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Hotel by Best Western Rockdale

Standard Room, 2 Queen Beds, Accessible, Non Smoking
BBQ/picnic Area
Lobby
Coffee shop
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
381 North U.S. Highway 77, Rockdale, TX, 76567
  • Rockdale International and Great Northern Railroad Depot and Museum
    3 min drive
  • Kay Theatre
    3 min drive
  • Cross Roads Cafe
    1 min walk
  • Taylor Station
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Rockdale Texas

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (361)
The price is €97
for 1 night
includes taxes & fees
10 Jan - 11 Jan
Days Inn by Wyndham Rockdale Texas

About this property

SureStay Hotel by Best Western Rockdale

Hotel in Rockdale with free breakfast and a 24-hour front desk
This hotel features a restaurant, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at SureStay Hotel by Best Western Rockdale, you'll be close to Kay Theatre. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Take a swim in the outdoor
  • Amenities include a front-desk safe, a business center, and a computer
  • Onsite recreation includes mini golf
  • Just a 3-minute drive from Rockdale International and Great Northern Railroad Depot and Museum and a few minutes from Kay Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Rockdale. Self parking is free. You'll have access to the outdoor pool at a partner property. A complete renovation of SureStay Hotel by Best Western Rockdale was completed in November 2021.

Smoking is allowed in designated areas at this Rockdale hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
SureStay Hotel by Best Western Rockdale has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby outdoor pool
  • Mini golf

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Fridge

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Renovated entire property – November 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during April, May, and June:
  • Business center
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 176 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Rockdale
Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

SureStay Hotel by Best Western Rockdale Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 229 reviews" "
Rating 8 - Good. 72 out of 229 reviews" "
Rating 6 - Okay. 38 out of 229 reviews" "
Rating 4 - Poor. 23 out of 229 reviews" "
Rating 2 - Terrible. 22 out of 229 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Texas

Business traveller
Disliked: Staff & service, amenities
Staff has no clue about ADA laws
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonita

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Longview

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.
Stayed 1 night in Jun 2024

8/10 Good

Forrest

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Earlene

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ERIC

Stayed 1 night in Jul 2024

8/10 Good

Zurulian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No problems, staff was friendly and funny. No problems checking in or out.
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was not a fancy hotel, but the room was clean, the complex was quiet, the staff was friendly and the bed/pillows were comfortable. I’d definitely recommend it!
Stayed 2 nights in Jul 2024

4/10 Poor

Katie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unimpressed. Had to ask front desk for a shower curtain and towels. Picked up bottle caps and cigarette butts by the pool. Breakfast was fruit loops and a few rotten apples. Would not recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jimmy

Travelled with partner
Very nice place.
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

8/10 Good

Sylvia

Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Safety latch for door is broken room smells like mold blankets r cheap and not comfortable
Stayed 4 nights in May 2024

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Room service is great qnd nevervany problems
Stayed 1 night in May 2024

2/10 Terrible

Nayelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jamie

Stayed 1 night in Mar 2024

10/10 Excellent

Policarpio

Stayed 2 nights in Apr 2024

6/10 Okay

Jozef

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a small pergola with a bench.
Stayed 1 night in Apr 2024

2/10 Terrible

ANGEL

Disliked: Cleanliness, staff & service, property conditions & facilities
False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.
Stayed 1 night in Apr 2024

6/10 Okay

Duane

Travelled with partner
Disliked: Property conditions & facilities
Floor very slippery in bathroom
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The process was easy and the staff was friendly.
Stayed 2 nights in Mar 2024