6/10 Okay
Tiara
Travelled with group
23 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st impression of arrival was descent! Ms. Reene & Tina were nice. The cleanliness of the hotel room wasn't pleasant. The shower was dirty. Hotel quality lacks care and attention to detail
My stay was going well until I met the manager.. he was very unpleasant and unprofessional. The manager behavior was extremely horrible towards me. Things took a turn in a bad way when I tried to extend my stay and manager tells me this bogus excuse for why all of sudden he was to come check my room and invade my privacy. Come to find out the reason for checking my room was because he was still holding onto something that happened in the past they had nothing to do with me. The manager threatened to call the police on me and my friend for no reason. There was no damage no harm no disturbing the peace taken place. The manager was just in his feelings of something that happened a long time ago that he lost control over. I felt violated bcuz I was the ONLY guest to get their room searched like that.
The manager needs to heal himself.
And due to this experience I would never stay at this property again.
Tiara
Stayed 1 night in Nov 2024