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Red Roof Inn Rochester - Henrietta

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle-charging station
Free toiletries, towels, soap, shampoo
Exterior
In-room safe, blackout curtains, free cots/infant beds, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    3 min drive
  • Fair and Expo Center
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Henrietta/Rochester Area

Breakfast included
Free WiFi
Air conditioning
Parking available
3.3 out of 5, (1009)
The price is €71
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Super 8 by Wyndham Henrietta/Rochester Area

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

More

  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 176 out of 1007 reviews" "
Rating 8 - Good. 130 out of 1007 reviews" "
Rating 6 - Okay. 172 out of 1007 reviews" "
Rating 4 - Poor. 196 out of 1007 reviews" "
Rating 2 - Terrible. 333 out of 1007 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
1. Something smell smoking that I know that someone who have smoked. We are not comfortable to smell. 2. TV is ok but too slow to open the channel and not have information card 3. No blowing dry. 4. All the pillows inside are cleaning and too flat
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

monica

Travelled with group
Disliked: Property conditions & facilities
Smaller room than booked A little smokey Toilet barely flushed
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Ahmet

Stayed 1 night in Sep 2024

4/10 Poor

Abu

You can hear every flash in bathroom from another room, horrible pillows.
Stayed 5 nights in Sep 2024

2/10 Terrible

mike

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was nasty and smelled disgusting
Stayed 1 night in Sep 2024

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Red Roof Inn was horrible. The place was very dirty. We stayed in room 147 and it smelled just like WET DOG. The bathtub needs to be replaced, because it has been neglected. The toilet needs to fixed. We stayed Wednesday, August 21 to Sunday, August 25. We had no other choice. NEVER AGAIN
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Stayed 1 night in Sep 2024

2/10 Terrible

michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harriett

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was quiet compared to some hotels we have stayed in. The most complaint we had is the wood floors are dirty. After a few hours walking on the floors, the bottoms of our socks were very dirty. I did notice hairs on the edge of the floor near the wall in the bathroom. The hairs were there when we first got into the room. Also hangers were missing off the clothes rack. We did have one hanger we brought with us. We brought our own clothes iron, there was not one in the room. I do not know if one came with the room or it had to be requested. There were some stains on the bedspread from previous people. The sink faucet was a little loose, we made sure we were careful when we used it. There was a hole in the wall that someone had shoved a paper towel or kleenex in the hole. It was a allright room to stay in for just one night except for the dirty floors. We should have wore our shoes. The room smelled like pee when we first walked in and the smell lingered the whole night. We did not know where the smell was coming from because the toilet was not dirty.
Stayed 1 night in Sep 2024

2/10 Terrible

Jovan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty rooms dirty stank
Stayed 1 night in Sep 2024

2/10 Terrible

Jovan

Disliked: Cleanliness, staff & service, property conditions & facilities
They have roaches nasty towels rags sheets very dirty want my money back
Stayed 2 nights in Sep 2024

6/10 Okay

Esabella

For what it is I would say it’s a pretty decent motel. My bedsheets had stains on them and there were some leftover stale chips around the microwave they didn’t clean up but besides that for what it was it was decent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

2/10 Terrible

Zhe

Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

2/10 Terrible

Yousra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Prashanth

Stayed 1 night in Aug 2024

4/10 Poor

Luisa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lyudmila

Travelled with partner
Strange characters working behind the counter at the front desk
Stayed 1 night in Aug 2024

10/10 Excellent

Jovan

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Aug 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Jul 2024