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Red Roof Inn Rochester - Henrietta

2.0 star property

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Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
Free toiletries, towels, soap, shampoo
Laundry room
In-room safe, blackout curtains, free cots/infant beds, free WiFi

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪3 min drive‬
  • Fair and Expo Center
    ‪4 min drive‬
  • Monroe Community College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Baymont by Wyndham Henrietta/Rochester

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.2 out of 5, (133)
The price is €63
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Baymont by Wyndham Henrietta/Rochester

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

More

  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 181 out of 1006 reviews
Rating 8 - Good. 131 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 196 out of 1006 reviews
Rating 2 - Terrible. 329 out of 1006 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Just avoid this hotel . Dirty, filthy. Room smells like restaurant kitchen. Bathroom terrible!! Mould everywhere. Bathtub extremely dirty as seen on the picture.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marilitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Marilitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Nov 2024

6/10 Okay

Kenneth

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Great start bad ending
I had a great stay but what ruined it in the end was the desk manager insisted that I allow him to put a large sum of money hold on my debit card I even made a joke to him about how uncomfortable I was with that because as you can tell by my car I'm going to fix income and I'm not worried about the whole it's there I'm worried about the unhole because I'm going to fix income and now my phone free days to not to be stressful now because I don't have my money truthfully I would have liked to stay another day or two but my need for finances immediately force me to check out early so that my money would be released I checked out early and my money still being hell
Stayed 1 night in Nov 2024

4/10 Poor

Wolfgang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Improvement necessary
Room was not ok Bed clean Bathroom clean Lights over both beds didn’t work Tv - no channels (but informercials) available Room walls banged up Door banged up Lights over both! beds were never dusted - super dirty. Check in - good Check out - good Overall - not worth even $ 80
Stayed 1 night in Nov 2024

2/10 Terrible

Marta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty doors, walls. The door handle was falling out of the toilet door. Lots of mold in the toilet and around the edges of the bathtub. Cigarette burns in the sheet and blanket. The smell of cigarettes in the room, although the hotel. Never stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024

2/10 Terrible

Mark A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Red Roof Inn is disgusting there is nothing good about it. It stinks in the rooms, no covers on the outlets. The women at the counter was Extremely Rude. There is no professionalism in that women. When i complained she did not care. I left the motel because it was filthy. I would not recommend ever staying at a Red Roof Inn.
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fridge didn’t work tho
Stayed 3 nights in Nov 2024

10/10 Excellent

Freddie

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marilitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels like home
Stayed 7 nights in Oct 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing for your money
Left after 2 hours & went to another hotel. Tv wasn't working properly. They said whole place wasn't working. Guests beside visiting others & talking loud at our door.Don't visit in room as wanted to smoke.As more people visiting complained to front desk. She spoke to them but did no good. It was too terrible to stay. Contacted Hotels.com but they couldn't help. Room on loyalty points. Lost all those even though we complained to they right away. $25 to satisfy me. It didn't but too bad for me.Name signs on building & by road dark or not working. Hard to find the place. It is a place that is how it is NOT how it should be. If you don't care this is the place to go. Had used Red Roof in other state & was happy no problems. Did not expect this. Will not go there again.
Stayed 1 night in Oct 2024

6/10 Okay

Arthur

Business traveller
Liked: Amenities
Disliked: Cleanliness
Easy parking and is near restaurants.
Stayed 2 nights in Oct 2024

4/10 Poor

Roberta

Disliked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back for another stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 7 nights in Oct 2024

2/10 Terrible

Felicia

This property is bad and the rooms smell terrible and it need to be updated everything is old and bad it’s a lot of traffic with certain people
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the owners super nice and always greeted with a smile
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Disliked: Cleanliness, property conditions & facilities
If I could upload a pic of the inside of the in-room coffee maker, I would think the Health Department would shut them down. Thick with MOLD spores, horrendous.
Stayed 2 nights in Oct 2024

8/10 Good

Holli

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Stayed 2 nights in Oct 2024

6/10 Okay

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a “cheap” stay, nothing fancy, no other options, this place is fine for just a place to sleep. I knew what I was getting…That being said, the room I was provided was quite dirty, could tell the hard floor had not been mopped in a while. Towels were small, I suggest bringing your own pillow as the ones provided are not nice under the pillow case. It was a place to stay, but the property really needs to be cleaned and upgraded.
Stayed 2 nights in Oct 2024