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Red Roof Inn Rochester - Henrietta

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Electric vehicle-charging station
Exterior
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Free toiletries, towels, soap, shampoo

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪3 min drive‬
  • Fair and Expo Center
    ‪4 min drive‬
  • Monroe Community College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Baymont by Wyndham Henrietta/Rochester

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.2 out of 5, (114)
The price is €62
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Baymont by Wyndham Henrietta/Rochester

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
This smoke-free hotel features coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Red Roof Inn Rochester - Henrietta. During your stay, you'll be close to Veterans Memorial Park. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Just a 3-minute drive from Marketplace Mall and a few minutes from Veterans Memorial Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

More

  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
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Red Roof Inn Rochester Hotel
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Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 177 out of 1004 reviews" "
Rating 8 - Good. 130 out of 1004 reviews" "
Rating 6 - Okay. 169 out of 1004 reviews" "
Rating 4 - Poor. 196 out of 1004 reviews" "
Rating 2 - Terrible. 332 out of 1004 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the owners super nice and always greeted with a smile
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Disliked: Cleanliness, property conditions & facilities
If I could upload a pic of the inside of the in-room coffee maker, I would think the Health Department would shut them down. Thick with MOLD spores, horrendous.
Stayed 2 nights in Oct 2024

8/10 Good

Holli

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Stayed 2 nights in Oct 2024

6/10 Okay

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a “cheap” stay, nothing fancy, no other options, this place is fine for just a place to sleep. I knew what I was getting…That being said, the room I was provided was quite dirty, could tell the hard floor had not been mopped in a while. Towels were small, I suggest bringing your own pillow as the ones provided are not nice under the pillow case. It was a place to stay, but the property really needs to be cleaned and upgraded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerard

Stayed 2 nights in Oct 2024

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bed bugs!! NO hot water! A gap iver the door that a shower towel couldn't fill.TV didnt work correctly. NO clock in the room. Paint splatter on the light fixtures o er the bed. Heater had broken vent pieces. Staff disnt even care & was confused when I checked out TWO days early!! Ulterly DISGUSTING!
Stayed 4 nights in Oct 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets and comforter were stained, the light shade has mold on it! The ceiling has food thrown on it. the room stunk like cigarette smoke and so many other things. i would not recommend anyone to stay there!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Vaxi

Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no rooms available when I arrived even though I had booked on Expedia and was still showing booked. The staff were not helpful and just walked away.
Stayed 1 night in Oct 2024

10/10 Excellent

Marilitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 6 nights in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, especially for the price!
I love RRInn. The room itself was very clean and the bed comfortable. My only negative is the bathroom. The toilet seat was falling off, the toilet was not secured to the floor and the tub had some mold. It seems that the main room had been updated and that they just haven’t gotten to the bathroom yet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Stayed 7 nights in Sep 2024

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Desiree

Stayed 1 night in Sep 2024

8/10 Good

sheyoshi

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

BROCK

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Liked: Staff & service
Shampoo dispenser not filled with correctly TV not working properly Floor seemed dirty Toilet would not flush properly But people in office were very friendly and nice
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Stay
A pleasant stay, no issues. a value for the money.
Stayed 2 nights in Oct 2024

4/10 Poor

Jill

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the room was spacious, the ac/heat did not work properly, the tub caulk was full of black mold, the place smelled like dog, and there was no coffee for the coffee maker.
Stayed 4 nights in Oct 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good value instead for the room smelled like cat pee
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Weekend trip
No cups for drinking and no hair dryer. Mattress was was worn down.
Stayed 1 night in Oct 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a filthy dump. I checked back out within 10 minutes of being there. The room reeked of stale cigarette smoke, every linen in the room was stained (even the towels), and there were bugs everywhere. When I checked back out there were pitbulls in the lobby. The photos on the website are nothing like the condition of the place. The lady working the front was very apologetic. However, I would not recommend this place to anyone.
Stayed 1 night in Oct 2024

2/10 Terrible

JOHN H

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like smoke in a non smoking hotel. Front desk staff was impolite.
Stayed 2 nights in Oct 2024