See all properties

Quality Inn

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Front of property
Standard Room, 1 King Bed, Non Smoking | Bathroom
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1956 Lyell Ave, Rochester, NY, 14606
  • Blue Cross Arena
    ‪6 min drive‬
  • Rochester Riverside Convention Center
    ‪6 min drive‬
  • Mall at Greece Ridge
    ‪6 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Henrietta/Rochester Area

Breakfast included
Free WiFi
Air conditioning
Parking available
3.3 out of 5, (1010)
The price is €83
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Super 8 by Wyndham Henrietta/Rochester Area

About this property

Quality Inn

Hotel in Rochester with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a TV in a common area are onsite. Housekeeping is available on request.
Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be close to University of Rochester. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, an elevator, and an ATM
  • Onsite recreation includes a gym
  • 7 minutes by car from Strong and 7 minutes from University of Rochester
  • Dogs welcome for a fee
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and a garden are also featured at the business-friendly Quality Inn. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 164 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 240 out of 1001 reviews" "
Rating 4 - Poor. 155 out of 1001 reviews" "
Rating 2 - Terrible. 166 out of 1001 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Tai

Travelled with family
Disliked: Cleanliness, amenities
you can put lipstick on a pig, but its still a pig. You'll see many examples of how they make it look like its a premium hotel but its an expensive two star. busted hotel cart, the wrap is peeling off the quarter round. Why didn't they just paint the quarter round. hallways are dark. should of stayed at a best western
Stayed 1 night in Oct 2024

6/10 Okay

Andres

Business traveller, Travelled with group
Disliked: Staff & service
The guy on the loby its very rude
Stayed 1 night in Oct 2024

2/10 Terrible

Tiffany

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed was disgusting, many stains andnholes. The walls might have had blood on them and the ceiling in my bathroom looked like falling apart (hope no lead!!)
Stayed 1 night in Oct 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse, stay ever, do not book a reservation here.
One of the worst hotel experiences I’ve had in a long time. Constant dripping of the faucet in the tub could not stop it. Phone cord for the receiver was missing. Couldn’t even call the front desk. Door and the stairway on the bottom floor was broken, knob came off in my hand as I tried to open it. Breakfast was horrible, no fresh fruit, nectarines were like solid rocks, and the apples were spoiled. Person at the front desk was unavailable in the morning, finally found the person after about 15 minutes, express my concern about the condition of the hotel, he didn’t seem Too interested in hearing me.
Stayed 1 night in Oct 2024

6/10 Okay

Tyra

Disliked: Cleanliness, property conditions & facilities
Thumbs down
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Disliked: Cleanliness, staff & service
We had a room that had a issue with the smell of urine on it seemed like the bed cover and it sounded like a water leak above the bath room. It is beside an airport and it wasn't busy but you should be ready for an occasional departure.
Stayed 1 night in Sep 2024

4/10 Poor

Angela

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Odalis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great choice for that price
The room was upgraded, spacious. It was only one night but the room was very confortable.
Stayed 1 night in Sep 2024

6/10 Okay

LATEEF

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated and not clean. Shower and bathroom had black flies everywhere. Faucet in shower was broken. Comforters were ripped and stains on beds. Mirrors shattered, stained furniture.
Stayed 1 night in Sep 2024

6/10 Okay

Dennise

Everything was clean and adequate. One thing they have to change are their duvet covers as many stains and rips
Stayed 2 nights in Sep 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Alejandro

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay!
Comfortable, clean and friendly staff. Very convenient location. I will stay again when I'm back in Rochester.
Stayed 3 nights in Sep 2024

6/10 Okay

daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
When we first got into our room there was absolutely no electricity. We had to switch to another floor in a hurry. Other than that it was a good stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean & large room. The bed was huge & comfortable.bathroom was a good size with lots of towels...the toilet paper roll was in a weird spot but that all. Easy access to route 322. Close to the Hershey Chocolate complex & the Giant arena.
Stayed 1 night in Sep 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen, Rochester

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us this was a last minute replacement for a hotel where conditions were terrible. Looking for just the basics. We were very pleased with the quality and comfort of the Quality Inn.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen, Rochester

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectrum channels suck!
Stayed 6 nights in Aug 2024

8/10 Good

Kathleen, Rochester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My safety lock was damaged from a previous guest... The thing in the bathroom sink is missing from a previous guest.. The microwave was missing prior to my check-in so I had to use the breakfast service area... The window was slightly open & I couldnt get it to closed. .so i had to turn on the heat...bc it had raind that night (9/9/24)
Stayed 2 nights in Sep 2024

6/10 Okay

Matthew

Stayed 1 night in Aug 2024

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Sep 2024

4/10 Poor

Shannon

Travelled with family
Disliked: Property conditions & facilities
The room ceiling was falling apart and clearly showed water damage. There was banging and knocking noise being made throughout the night. The bath tube drain was clogged and slowly drained the water. I would not stay here again or recommend anyone to stay.
Stayed 1 night in Aug 2024