Hotel on Monroe, BW Signature Collection

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel on Monroe, BW Signature Collection

Exterior
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby
Standard Room, 2 Double Beds, Non Smoking | Bathroom

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
2323 Monroe Avenue, Rochester, NY, 14618
  • Park Avenue
    ‪4 min drive‬
  • Nazareth College
    ‪5 min drive‬
  • St. John Fisher College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel on Monroe, BW Signature Collection

Suburban Rochester hotel in Brighton with free parking
This smoke-free hotel features a snack bar/deli, a coffee shop/cafe, and free self parking. WiFi in public areas is free.
Hotel on Monroe, BW Signature Collection offers 23 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

This Rochester hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel on Monroe, BW Signature Collection. During your stay, you'll be within walking distance of Brighton High School. Free WiFi in public areas, free self parking, and a coffee shop/cafe are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include a virtual front desk
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Strong and 7 minutes from Main Street Armory
  • Dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Self parking is free. A complete renovation of Hotel on Monroe, BW Signature Collection was completed in October 2019.

This Rochester hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Guest services

  • Daily housekeeping
  • Virtual front desk

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Games
  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's DirectKey mobile app before check-in

Access methods

Access code, private entrance

Pets

  • Pets: USD 45 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's DirectKey mobile app before check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Towpath Motel
Towpath Motel Rochester
Towpath Rochester
Towpath Hotel Rochester

Hotel on Monroe, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 113 out of 229 reviews" "
Rating 8 - Good. 56 out of 229 reviews" "
Rating 6 - Okay. 27 out of 229 reviews" "
Rating 4 - Poor. 18 out of 229 reviews" "
Rating 2 - Terrible. 15 out of 229 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Oct 2024

8/10 Good

Martina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. All the staff are very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Artsy with a Huge Room
This is the most artsy hotel my husband and I have had the pleasure of staying in! The building is so pretty! The staff was helpful. Our room was clean and huge!!! We will stay at this location again if we are in town.
Stayed 1 night in Oct 2024

8/10 Good

doohee

Stayed 2 nights in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and affordable
Stayed 1 night in Oct 2024

2/10 Terrible

James Tolin

Travelled with family
Run from this. The place is not clean. The room was used to store an old television. The area rug and furniture has stains. The window was covered with paper. I never met any staff there. I think it is operated remotely.
Stayed 2 nights in Sep 2024

2/10 Terrible

kevin

Stayed 1 night in Oct 2024

6/10 Okay

RAAL

Liked: Cleanliness, property conditions & facilities
Clean, basic room. Limited amenities and nowhere on premise to get coffee at 7:20 in the morning. A disappointment for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an overnight stay. Cute and staff was super friendly. My daughter goes to college at Nazareth and we will make this our little place to stay when I visit 😊
Stayed 1 night in Sep 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and great locations - rooms were clean and comfortable, too. Thanks!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Patricia

Liked: Cleanliness
There is a snack breakfast. No coffee maker in room and no microwave. Clean place to just rest your head. Nothing else p
Stayed 2 nights in Sep 2024

6/10 Okay

peggy

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

abigail

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. They were very helpful. The room was clean and beautiful. It was a very quiet area to say the least. I would recommend and do plan and staying here for a future trip.
Stayed 4 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location extremely clean
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A retro motel with a lot of charm. Very clean, quiet and close to the U of Rochester. We had a great stay and will do it again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has updated their rooms - clean, comfortable. Location was perfect fir our trip.
Stayed 3 nights in Aug 2024

8/10 Good

Antonia

Travelled with family and small children
Liked: Cleanliness
Overall great stay. Very clean. Breakfast was very basic and poor quality. I would have appreciated upon booking more information on what self check in and check out entails. I my case I am Canadian and did not have cell service so am not able to receive text messages. The self check in and out information should also be emailed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ALEX

Stayed 1 night in Jun 2024