Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

Exterior
Suite, 1 King Bed
Bar (on property)
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
220 S Broadway, Rochester, MN, 55904
  • University of Minnesota-Rochester
    2 min walk
  • Mayo Civic Center
    5 min walk
  • Mayo Park
    5 min walk
  • Rochester, MN (RST-Rochester Intl.)
    12 min drive

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel

Pet-friendly Rochester hotel connected to the convention center, steps from University of Minnesota-Rochester
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel offers 178 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Shops University Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Crave
  • Cooked-to-order breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the restaurant
  • Steps from University of Minnesota-Rochester and 5 minutes by foot from Mayo Civic Center
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A 24-hour fitness center, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel. For a fee, parking is available.

This 3.5-star Rochester hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Crave - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 16.00 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 5-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Crave

Things to do

  • 24-hour fitness centre

Family friendly

  • Children's games
  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 16.00 per night
  • Pet fee: USD 75 per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Indigo Rochester – Mayo Clinic Area, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 418 out of 657 reviews" "
Rating 8 - Good. 136 out of 657 reviews" "
Rating 6 - Okay. 53 out of 657 reviews" "
Rating 4 - Poor. 32 out of 657 reviews" "
Rating 2 - Terrible. 18 out of 657 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and within walking distance of great restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Prior Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location. Super clean. Was not sure where to park when arriving to check in.
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was not as good as one would expect for this pricey of a hotel. There is no automatic daily cleaning service, so you have to request it the day before. Despite requesting trash removal and toiletries, they often would not come to remove the trash (just left toiletries and towels in a bag on the door). In addition, they did not have a microwave available for several days even though they said it would likely be available upon request. The TV lost signal on one of the nights and we couldn’t figure out how to fix it. The mini fridge was one of the nice perks of the hotel room; however, it seemed a bit old and had trouble closing without knocking the side of the cabinet wall. Front desk staff was sometimes absent for awhile in the evening, so it was not always easy to request things even walking up the front desk. Convenient connections to Mayo Clinic and the shopping center via skyway. Nice restaurant connected to it (Crave) but it was so pricey we didn’t get much from there (only happy hour prices are reasonable and that is only from 3-6 pm seated at the bar, not to go). Overall a nice high end hotel with nice decor but somewhat subpar in amenities and service.
Stayed 4 nights in Aug 2024

8/10 Good

jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well taken care of. The staff was very nice and helpful answering all of our questions. The fact that they have a shuttle to the hospital is a big plus!
Stayed 1 night in Aug 2024

10/10 Excellent

Faraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel the only thing i didn’t like is it did not come with parking
Stayed 1 night in Aug 2024

10/10 Excellent

gene, EAGLE RIVER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Adonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very easy to walk around and not have to drive or uber. Very nice hotel!
Stayed 1 night in Aug 2024

8/10 Good

Avery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Kamron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location to Mayo clinic. Lots of dining options
Stayed 2 nights in Aug 2024

8/10 Good

Courtney, rapid city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Dana

Travelled with partner
Disliked: Amenities
I paid for parking twice once when with you when I booked and once with the motel when I checked out. Terrible communication never book motel rooms with Expedia!!!
Stayed 3 nights in Aug 2024

8/10 Good

Lue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Edmund

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Nasim, Overland Park

Liked: Cleanliness
Room was small. Door to bathroom wouldn't close. Toilet roll kept popping out of holder. Your website said breakfast included. That was not true.
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Hotel
We were greeted with a friendly smile, check in was quick, our room was clean and spacious, and our dinner and drinks at Crave were delicious! I would give this hotel a 10/10!
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024