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Home2 Suites by Hilton Rochester Henrietta, NY

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Rochester Henrietta, NY

Fireplace
Studio, 2 Queen Beds, Accessible, Bathtub | Living area
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area
Premier Suite, 1 Queen Bed, Accessible (Mobility & Hearing) | Living room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
999 Jefferson Road, Rochester, NY, 14623
  • Monroe Community College
    18 min walk
  • Marketplace Mall
    19 min walk
  • Tim Hortons Iceplex
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower) | Living area

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub

Hair dryer, towels, soap, shampoo

Suite, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing) | Bathroom

Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible, Bathtub | Living area

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Living area

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (677)
The price is €215
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Homewood Suites Rochester Henrietta

About this property

Home2 Suites by Hilton Rochester Henrietta, NY

Hotel with free breakfast, in the vicinity of Strong Memorial Hospital
This hotel features an indoor pool, a fitness center, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Home2 Suites by Hilton Rochester Henrietta, NY offers 89 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Rochester Henrietta, NY. During your stay, you'll be within walking distance of Monroe Community College. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Strong Memorial Hospital and 7 minutes from University of Rochester
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Home2 Suites by Hilton Rochester Henrietta, NY offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. A library, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Home2 Suites by Hilton Rochester Henrietta, NY. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Rochester hotel.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (603 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 23
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 125 per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 125 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites Hilton Henrietta
Home2 Suites Hilton Henrietta Hotel
Home2 Suites Hilton Henrietta Hotel Rochester NY
Home2 Suites Hilton Rochester Henrietta NY
Home2 Suites Hilton Rochester Henrietta NY Hotel
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta NY
Home2 Suites by Hilton Rochester Henrietta, NY Hotel
Home2 Suites by Hilton Rochester Henrietta, NY Rochester
Home2 Suites by Hilton Rochester Henrietta, NY Hotel Rochester

Home2 Suites by Hilton Rochester Henrietta, NY Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1000 reviews" "
Rating 8 - Good. 240 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nanette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Almost trapped in Bathroom, otherwise fine.
Bathroom has a pocket door, so the "handle" is just an indent. Bring a butter knife in with you, to hold against the door jam to keep you from closing too tight, & help you open the door! Also, there was no dish or hand soap in the kitchennette in my suite. The beds & shower were fine, & all was clean. The breakfast was good, but some fresh fruit fruit w/b nice (bananas?) Waffles were good, but a second waffle press w/b helpful. It was a pretty good visit, thanks!
Stayed 1 night in Aug 2024

4/10 Poor

Ruby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was dirty, with rust and grime. There was trash around and under the bed. A guest’s dog was barking non stop. The breakfast options were limited. The washer was old and made a lot of noise. The dryer was full of lint and the lint basket doesn’t sit properly. Will definitely not be staying here again.
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Room size was excellent. Pullout couch with bedding is always a need with my family of five. Love the counter space and multiple outlets for charging. Only reason for a 4 instead of 5 is the hallway carpeting and ventilation were older or could use some upgrading.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Swimming pool was great and the Breakfast was Awesome!!! What a selection of food!!! Very good!!!
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Windo blind dress didn't shut all the way, walls are paper thin.
Stayed 2 nights in Aug 2024

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel when we travel. Love the spacious rooms. Could have done without the fire alarm going off for half an hour(burnt toast in breakfast area) but rang through all the rooms. We weren’t sure if we had to evacuate or not. Would love if you would open one in Port Huron Michigan. Love the one in Saginaw with the outdoor fire tables
Stayed 1 night in Aug 2024

4/10 Poor

yingyuan

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Hotel does not meet Home2 standards
This is my second stay at this hotel. Both times the hallways smelled like cigarette smoke. Luggage carts were non existent. Only one of the two elevators were in service. This hotel seems to cater to local families looking to book a room to host large groups of people and use the pool. The room was run down and carpet was filthy. This will be the last time I stay here.
Stayed 1 night in Aug 2024

8/10 Good

MARIA-ELENA FELISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, on the phone and in person! Location of property was convenient and within 15 minute drive to downtown. Ample parking spots available when we travelled there. Room was clean and comfortable. Would return again!
Stayed 1 night in Aug 2024

10/10 Excellent

tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Ran through multiple room assignments to correct uncleaned room, door card fault, broken toilet. Breakfast undesirable. Location and staff great!
Stayed 2 nights in Jul 2024

6/10 Okay

Sherita

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was great. My only complaint was one of the staff members during breakfast followed me around, telling me to pick up my stuff everything that I was making out the breakfast buffet and then had the audacity to tell me If I’m taking the tray upstairs, I need to bring it back down the next morning. She was very rude.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed was comfortable!! Staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Kurtrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and efficient, property and room was comfortable and roomy very pleased with my stay
Stayed 1 night in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good and convenient. Always appreciate the breakfasts. Very convenient for food and shops, but not much else in the area.
Stayed 1 night in Jul 2024

8/10 Good

mike

Stayed 1 night in Jul 2024

8/10 Good

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Stephanie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although we did arrive 10 minutes before check-in, there were no rooms available. Initially we were quoted 30 minutes, it was changed to “probably an hour” at the conclusion of our conversation. When we returned an hour later, we were able to check in and the “incidental fee” was waived (really the only positive of the experience at the hotel). The hallways and elevator were run down and beat up looking, one of the elevators made a concerning noise and shaking that we either took the stairs (from the 4th floor) or waited for the other elevator. One huge reason I chose this hotel was for the pool. The first day the pool water was very cloudy, there were several used bandaids, garbage, and clumps of hair on the deck around the pool and peeling paint and rust around the chairlift. The second day, after returning from spending several hours in the very hot sun, there was a sign up that the pool was closed until further notice. The room was a nice size and having a couch was nice to have, rather than having to sit on a bed, to relax. The smell of the room was off putting (not sure if that was related to the cleaner they used). The room was a “surface” clean (first look it seems clean but closer inspection showed it needed more attention: toothpaste remnants on wall behind sink, scuff marks on the door/wall as you walk in, and an old sock that we found on our last morning that didn’t belong to us). There was a plunger left outside of a room in our hallway for most of our stay.
Stayed 2 nights in Jul 2024