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Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

Exterior
Standard Room
Interior detail
Pool
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2200 Goodman St N, Rochester, NY, 14609
  • Rochester General Hospital
    18 min walk
  • Main Street Armory
    4 min drive
  • Rochester Auditorium Theater
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower) | Bathroom

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobil Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel

Hotel with free breakfast, in the vicinity of Rochester Museum and Science Center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.
Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel offers 66 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel. During your stay, you'll be within walking distance of Rochester General Hospital. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 5 minutes by car from Genesee River's High Falls and 5 minutes from Rochester Museum and Science Center
  • Pets welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Exp Irondequoit
Holiday Inn Exp Irondequoit Hotel
Holiday Inn Exp Irondequoit Hotel Rochester
Holiday Inn Exp Irondequoit Rochester
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Express Irondequoit Hotel
Holiday Inn Express Irondequoit Rochester
Holiday Inn Express Irondequoit
Holiday Inn Express Rochester NE Irondequoit
Holiday Inn Express Rochester NE Irondequoit an IHG Hotel
"Holiday Inn Express Rochester NE Irondequoit an IHG Hotel"

Holiday Inn Express Rochester NE- Irondequoit, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 964 reviews" "
Rating 8 - Good. 282 out of 964 reviews" "
Rating 6 - Okay. 136 out of 964 reviews" "
Rating 4 - Poor. 104 out of 964 reviews" "
Rating 2 - Terrible. 97 out of 964 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were very nice, plenty of free parking, close to dining and shopping. We stayed here to go to Seabreeze. Cons were the odor of the cleaner, smelled like strong carpet cleaning powder, the overhead lamp shade in the room was ripped and hanging, there's a thermostat, but the old AC unit is the room was filthy, all slats and vents were filled with dust and mildew spots. Beds and pillows were comfortable. Didnt get to try the breakfast so not sure about that.
Stayed 1 night in Aug 2024

8/10 Good

Romello

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my stay here
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Baljinder

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Cherian K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Marybeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
tv did not work - ran out of breakfast food - staff is rude
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
Very helpful staff, clean rooms, great continental breakfast
Stayed 1 night in Aug 2024

8/10 Good

Wenjin, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

6/10 Okay

Emily, Adrian

Travelled with partner
Very good, clean basic room. Underwhelming breakfast buffet. In room coffee maker was broken and the pool was indefinitely out of service for repairs. Fitness room available. Nice local beach opens after checkout.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Comfortable and convenient location for our trip
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negstive was the breakfast was shut down before 10 AM and no coffee was available.
Stayed 1 night in Aug 2024

2/10 Terrible

Rany

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are not clean. I changed the room twice and still not clean. No good ventilation in the rooms. Breakfast during the weekdays is very limited. They closed at 9AM while the Breakfast time from 7- 9:30AM. The serving persons told me to come early next time !!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Srikanth Kashyap

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thileepan

Stayed 1 night in Jul 2024

8/10 Good

Hira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The bathroom tub was rusty. The vent in the bathroom was missing it cover.
Stayed 1 night in Jul 2024

4/10 Poor

Tamika

Liked: Cleanliness
Disliked: Property conditions & facilities
I was put in a disabled room with a broken shower that fell on my husband and cut his foot. The pool was out of service and wasn't told this when booking. Also breakfast ran out before it was over... no knifes, no pancake batter, and no more cinnamon rolls. It was not a good stay.
Stayed 2 nights in Jul 2024

4/10 Poor

EBONY

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the host was not very friendly. No instructions on breakfast or even which way to get to the elevator. Room 212 was what we were given and it was not cleaned by staff. The bathroom tub was dirty with someones hair on it. The outside of the trashcan was dirty and the bathroom door had colored fingerprints on it. Under the sink there was a corner where someone swept all the dust and debris at and just left it there. We had a pull out bed with a bag of opened goldfish ceackers under it. The next day when we were coming back from the breakfast, a housekeeper told us our room was vacant. We explained to here we were booked for two nights and she insisted on being rude, walking away mumbling, "I was just trying to let yall know, Sh#t". My husband called front desk on his cell as the room phone didn't work and in true rude service they blew it off. Perks- The breakfast was good, staff there was decent and it was clean and well keep. Long story short, we will never book this hotel brand again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
I love it's proximity to Target
Stayed 3 nights in Apr 2024

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service
Ac wasn’t working
Stayed 1 night in Jul 2024

4/10 Poor

Madeline

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
We were disappointed. The hotel is located to the side of "Target". We did not go there to shop. The welcome counter does not look like a hotel's counter. The pool is closed due that "they have been waiting for an inspector to come in for 2 months and check it out". According to them Expedia was informed, but we weren't. We did not get a Senior discount but they offer it. No one came in to clean the room and bring clean towers. Phone in the room is not working, had to go downstairs and get towers. The room smells like it had been previously a smoking room. Breakfast was good.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024