Hampton Inn & Suites Rochester Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Bar (on property)
Lobby
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    ‪4 min walk‬
  • Park Avenue
    ‪6 min walk‬
  • Manhattan Square Park and Ice Rink
    ‪7 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Rochester Downtown

Hotel with free parking, a short walk to Strong
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge and a 24-hour front desk.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the sightseeing around Hampton Inn & Suites Rochester Downtown. During your stay, you're just a quick walk from Strong. Free self parking, a free roundtrip airport shuttle, and an indoor pool are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 4-minute walk from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Rochester hotel.

Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Guest services

  • 24-hour front desk

More

  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 331 reviews" "
Rating 8 - Good. 44 out of 331 reviews" "
Rating 6 - Okay. 8 out of 331 reviews" "
Rating 4 - Poor. 5 out of 331 reviews" "
Rating 2 - Terrible. 1 out of 331 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walking distance to Strong Museum, delicious on-site restaurant and clean rooms, would return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Global

Stayed 2 nights in Sep 2024

10/10 Excellent

Marie-Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was hospitable over the phone and in person. The property was well kept and the front desk staff was responsive and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hoyel whenever we're in Rochester. Best hotel in the area. Nice neighvorhood and convenient to a number of great places in the city for entertainment, dining, and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increase on site parking. There is a very small area and then the parking garage associated with the nearby museum was suggested -but it closes at 10 pm, after which you need to call hotel reception and ask them to call the garage to open up to let you in to either park or retrieve your car. That's NUTS!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel that was convenient for the college (why i was visiting) and downtown. Right across the street from the Strong museum which was very cool to have a a view. Will look to stay again when in town visiting my daughter.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kendall

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Amii, BURLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and check in. Great area for families.
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Stayed 3 nights in Aug 2024

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of children because of the Museum of Play right there. Ask for a corner room to get away from the noise and get breakfast early.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was brand new and in great condition. The service at the bar/restaurant was excellent and so was the food. The free morning breakfast was average but fine. The front desk staff was welcoming and friendly. The free airport shuttle was an added perk and worked well for me. I would stay here again when in the area.
Stayed 1 night in Sep 2024

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Stayed 1 night in Aug 2024

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accomodating. The room was perfect for the 3 of us. We stayed in the king suite, and used the pull out couch for our daughter. Loved that the hotel was dog friendly, and had a nice patch of grass with extra dog bags and garbage for dog waste. We chose the Hampton Inn for the walking proximity to Strong Museum, and we were completely amazed at the hotel setup, cleanliness, and breakfast options!! I couldnt believe there was a waffle making station with ALL the topping options available, and yummy omelettes!! There was a perfect shallow pool and a great new gym. The decor was lovely, and we enjoyed the hotel music. The absolute bonus was the location and proximity to so many food and entertainment options. We had an amazing stay, and will only stay at this hotel now when visiting Rochester!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Yunwei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was small but good enough for our young kids. The breakfast was pretty decent and convenient. That was my favourite part of our stay. The rooms were clean and smelled nice. Would definitely come again!
Stayed 2 nights in Aug 2024

8/10 Good

Cornelius

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Seems like the carpet was not properly vacuum, there was a lot of cookie crumbs and artificial sand from Strong Museum
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024