Hampton Inn & Suites Rochester Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Lobby
Exterior
Lobby
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    4 min walk
  • Park Avenue
    6 min walk
  • Manhattan Square Park and Ice Rink
    7 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Rochester Downtown

Hotel with free parking, a short walk to Strong
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free self parking and a free airport shuttle are also provided. Other amenities include a bar/lounge and a 24-hour front desk.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the sightseeing around Hampton Inn & Suites Rochester Downtown. During your stay, you're just a quick walk from Strong. Free self parking, a free roundtrip airport shuttle, and an indoor pool are available.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the local sightseeing
  • Just a 4-minute walk from Strong and a 5-minute drive from University of Rochester
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Rochester Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this Rochester hotel.

Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Guest services

  • 24-hour front desk

More

  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Hampton Inn & Suites Rochester Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 306 reviews" "
Rating 8 - Good. 40 out of 306 reviews" "
Rating 6 - Okay. 7 out of 306 reviews" "
Rating 4 - Poor. 5 out of 306 reviews" "
Rating 2 - Terrible. 1 out of 306 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was brand new and in great condition. The service at the bar/restaurant was excellent and so was the food. The free morning breakfast was average but fine. The front desk staff was welcoming and friendly. The free airport shuttle was an added perk and worked well for me. I would stay here again when in the area.
Stayed 1 night in Sep 2024

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Stayed 1 night in Aug 2024

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accomodating. The room was perfect for the 3 of us. We stayed in the king suite, and used the pull out couch for our daughter. Loved that the hotel was dog friendly, and had a nice patch of grass with extra dog bags and garbage for dog waste. We chose the Hampton Inn for the walking proximity to Strong Museum, and we were completely amazed at the hotel setup, cleanliness, and breakfast options!! I couldnt believe there was a waffle making station with ALL the topping options available, and yummy omelettes!! There was a perfect shallow pool and a great new gym. The decor was lovely, and we enjoyed the hotel music. The absolute bonus was the location and proximity to so many food and entertainment options. We had an amazing stay, and will only stay at this hotel now when visiting Rochester!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Sep 2024

10/10 Excellent

Yunwei

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was small but good enough for our young kids. The breakfast was pretty decent and convenient. That was my favourite part of our stay. The rooms were clean and smelled nice. Would definitely come again!
Stayed 2 nights in Aug 2024

8/10 Good

Cornelius

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Seems like the carpet was not properly vacuum, there was a lot of cookie crumbs and artificial sand from Strong Museum
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and staff. Pool is a bit small but works well for kids.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From now on I will always be a customer of Hampton Inn!! It was beyond excellent and when I return with my daughter for her orthodontist appointment, we will stay here from now on!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for us to visit different sites.
Stayed 6 nights in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best Hampton Inns we’ve stayed at. Staff and service are excellent. The hotel looks new and clean. Vibrant colors great complimentary breakfast. Right across the street from the Strong national museum and walking distance to many restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucia K Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

XIAOWEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
2 minutes walk to the Strong Science Museum. The staffs are friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Play museum and lots of food options nearby
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in convenient area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. And clean. Staff were polite
Stayed 2 nights in Aug 2024

10/10 Excellent

guangye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jouko, Grafton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great updated, modern version of a Hampton Inn! If our son ends up going to college in the area, we will be staying again multiple times when we visit. The big surprise was the quality of the food served at the lobby bar. Everything our family are their was fantastic!
Stayed 2 nights in Aug 2024