Hampton Inn Rochester Penfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Rochester Penfield

Terrace/patio
Reception
Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
950 Panorama Trail South, Rochester, NY, 14526
  • St. John Fisher College
    4 min drive
  • Nazareth College
    6 min drive
  • Pittsford Plaza
    8 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    17 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony

  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn Rochester Penfield

Hotel in Rochester with free breakfast and a fitness center
This hotel features an indoor pool, a fitness center, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hampton Inn Rochester Penfield offers 81 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 44-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Rochester Penfield. During your stay, you'll be close to St. John Fisher College. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Strong and 12 minutes from University of Rochester
  • Cats and dogs welcome for a fee
Hampton Inn Rochester Penfield offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn Rochester Penfield also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Rochester hotel.

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–10 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • 44-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hilton Rochester Penfield Hotel
Hampton Inn Hilton Penfield Hotel
Hampton Inn Hilton Rochester Penfield
Hampton Inn Hilton Penfield
Hampton Inn Rochester Penfield Hotel
Hampton Inn Rochester Penfield Rochester
Hampton Inn by Hilton Rochester Penfield
Hampton Inn Rochester Penfield Hotel Rochester

Hampton Inn Rochester Penfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 524 out of 771 reviews" "
Rating 8 - Good. 169 out of 771 reviews" "
Rating 6 - Okay. 44 out of 771 reviews" "
Rating 4 - Poor. 13 out of 771 reviews" "
Rating 2 - Terrible. 21 out of 771 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and pool and hot tub were ok, but not the cleanest ever. Beds were hard. In the king room the fan blows right on you, which woke me up every time it kicked on.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean safe and secure hotel. Very modern. Felt very relaxed and comfortable there. The rear door entrance to the 3rd floor is great too if you have a room on 3. Great service and friendly people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Dog Friendly Hotel
I thoroughly enjoyed my stay at the Hampton Inn Rochester Pennfield. It’s centrally located and easy to find. Close to shops restaurants and other towns. I would highly recommend! They were also incredibly pet friendly and had plenty of grass to potty my dog and had treats at the front desk.
Stayed 3 nights in Aug 2024

8/10 Good

Sarah, Greenfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on the 3rd floor, which was super convenient to reach by the rear door, which entered directly on that floor. The front desk store was a little confusing - there were snacks and items for purchase nearby but no clear instructions on what to do when no one at the front desk, which happened a couple times. And, as with most hotels, while the items were convenient, they were over priced and mediocre.
Stayed 7 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, well-designed, beds comfortable. The lobby facilities (breakfast, bar, small store, added to the convenience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brennan

Liked: Cleanliness
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kym

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ann

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Was bothered twice while DND was on the door about “our smoke detector alarming down at the front desk” until Maintenence removed it for being broken/faulty because we definitely DONT SMOKE and showed them the room and lack of any kind of smoke anywhere (leaving my whole family in danger if there were an ACTUAL fire as they left us without a fire detector that whole night) when I voiced my concerns and asked if I would be reimbursed for such an inconvenience/danger to my family, was told the manager would be contacted and I would hear back. Never heard back. Sad for the Hilton name to be attached. Disappointing to say the least. Stayed 3 days, never again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness of Rooms was unacceptable.
I have been staying at this hotel for years since it opened as it is near my corporate office for work. I've never had any issues, until now. They are in between management and low on staff. Staff that is there are amazing, but the rooms are in noticeable bad shape and my room was not cleaned - hairs in shower, used coffee in coffee machine, oil all over the door, scum all over the bathroom, my room had no full length mirror and spot, stains and tears in curtains and on walls. I stayed there again after the weekend and had the same issues, crumbs on the floor etc in the next room. Very unfortunate... I checked out early and don't think I'll be returning.
Stayed 2 nights in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary, Cheshire

Travelled with family
Quirky elevators but otherwise fine.
Stayed 2 nights in Jun 2024

6/10 Okay

Nancy

Travelled with family
We liked the area and the parking was convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the text message asking if room was up to par was a fabulous touch.
Stayed 1 night in Jun 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, cordial and competant staff!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were very attentive and accommodating!
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2024

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but...
Very nice clean hotel, comfortable bed. However, they turned the water off for maintenance around 8:00pm. No one seemed to know how long the water would be out. The front desk said we should have been notified about the maintenance at check-in, but we were not. Water came back on around 9:00pm. Also, at check in Hampton Inn added a $50 charge to my room. Hotels.com was very prompt in helping me to have this charge removed. However, at check-out, my room receipt showed the original price as quoted to me by Hotels.com. The Hampton said the added charges are customary in the industry to cover extra charges we may have incurred during our stay. I didn't know this and no one gave me the heads up at check-in. Maybe they thought I wouldn't notice. I wonder what would have happened if I hadn't noticed??
Stayed 1 night in Jun 2024

8/10 Good

KERRY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great for business travel. I always stay here because there is a mini-fridge, coffee pot(small so I bring my travel Keurig) and microwave. These are great amenities if you don’t want to go out for every meal.
Stayed 3 nights in Jun 2024

2/10 Terrible

Yun winnie

Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice for our weekend in Rochester. Everything we needed was close by.
Stayed 2 nights in May 2024

6/10 Okay

Steven

No problems with check in or staff availability. Room was clean on arrival and cleaned 1 time during our 3 night stay. Showering was subpar with lukewarm water and slow draining. These issues were not enough to complain about to staff but was not up to a high standard for a $200 a night stay.
Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Apr 2024