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Comfort Suites Rochester Henrietta University Area

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Coffee service
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • Fair and Expo Center
    ‪3 min drive‬
  • Monroe Community College
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Homewood Suites Rochester Henrietta

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (728)
The price is €101
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Homewood Suites Rochester Henrietta

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • No housekeeping

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 287 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 180 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 138 out of 1003 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Liked: Cleanliness, staff & service, room comfort
Lights didn’t work and one of the mattresses was too big for the box springs under it.
Stayed 2 nights in Oct 2024

6/10 Okay

Colin

Travelled with family, Travelled with family and small children
Room was dirty, empty/ dirty food containers when we entered. People running the halls and banging doors all night. We did not get a restful sleep at all. Is there no quiet time in the hotel?
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok, needs updated
Hotel is showing its age. Ok for just a quick overnight stay, but definitely needs attention.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and convenient for our trip
Stayed 2 nights in Oct 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception person was very helpful on my check in and on check out allowed me to stay an extra 30 minutes which I needed.
Stayed 2 nights in Oct 2024

4/10 Poor

Flemming

Business traveller
Pictures on site are not representative of current property conditions
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

na
Stayed 2 nights in Oct 2024

2/10 Terrible

Thomas

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Hotel is in need of some good renovations…very dated compared to other hotels in area. It served its need but carpets, beds, bathrooms all look very old and worn. Would not be my choice in future if I can help it. Pictures make it look much nicer than it is.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs renovation
We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Jill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled and was dirty.
Stayed 1 night in Oct 2024

8/10 Good

Catherine A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cassandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Box spring was broken, mattress sagged to the floor in the middle, no remote in room - requested every night but staff did not get one for the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Maggie M. N.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, definitely will come back to stay whenever I come visit RIT
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Halaaldane2007

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Never again!
When I checked in the keys didn’t work.I went down to the front desk the person who was supposed to be there wasn’t. I stood there waiting for at least 15 minutes. The phone that was there to call for assistance was broken. Finally anther man came and helped me. The room was nice but when I stepped into the shower I almost fell because the tub was slippery. Went down for breakfast there were no eggs or sides. Same thing the next morning. There had been eggs but there weren’t there and 15 minutes later I went back they hadn’t refilled the eggs yet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and horrible customer service.
Tried to cancel my reservation as I arrived as the hotel is in complete disrepair, not cleanly and very very dated. It appeared as though the hotel was out of business as the outside was as abismal as the inside. Tried to get my money back and neither hotels.com and the hotel itself were responsive. I’m still waiting for a call from the hotel manager for my refund. Do not stay there - sleeping in your care would be more comfortable!
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No coffee in the morning, minor TV issues. OK not great
Stayed 4 nights in Oct 2024

2/10 Terrible

Rosa

Disliked: Staff & service
Bad
Stayed 1 night in Oct 2024