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Comfort Suites Rochester Henrietta University Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Coffee service
Pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    13 min walk
  • Fair and Expo Center
    3 min drive
  • Monroe Community College
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Best Western Rochester Marketplace Inn

Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1001)
The price is €101
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Best Western Rochester Marketplace Inn

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Suites Rochester Henrietta University Area. During your stay, you'll be within walking distance of Veterans Memorial Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Monroe Community College and 8 minutes from Highland Park
  • Pets welcome for a fee
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • No housekeeping

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 1001 reviews" "
Rating 8 - Good. 264 out of 1001 reviews" "
Rating 6 - Okay. 181 out of 1001 reviews" "
Rating 4 - Poor. 132 out of 1001 reviews" "
Rating 2 - Terrible. 134 out of 1001 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to shops restaurants highways Clean property Spacious room Parking and Breakfast included Staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

sudarshan, richmond hill

Stayed 1 night in Aug 2024

4/10 Poor

Rhonda

Travelled with family
Disliked: Amenities, property conditions & facilities
Traveling with my daughter back to Maine. Nice young man checked us in, lobby could use updating actually whole property could use updating. Worst was the heater/ac unit not clean, odor when we entered the room. Luckily weather was nice and we could open the window and turned it off. Wouldn’t recommend. There’s a Homewood Suites next door check that out if need an option.
Stayed 1 night in Sep 2024

2/10 Terrible

Herbert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They actually gave me a room that was under construction. The shower was not available, as all the pipes were out of the wall. They actually, wanted us to stay there. When I asked them "I guess we can't take a shower in the morning?" They said correct. They told me that was the room I reserved. We did not stay there at all. It was dirty and the staff was not helpfull. They did not sound as they knew what was going on.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Harish

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I booked and paid for the hotel room 1week ahead of time, but during checkin they said my room was given to someone by mistake and they were overbooked. It’s totally ridiculous and unacceptable. When someone is checking in late night with family and the hotel staff says they are overbooked and the reserved room was given to someone. I called up the hotel twice ahead of time on my way to inform I will be checking-in late, they said the room was under my name and It was okay for me to arrive late, all lies. It was a terrible experience… I will never ever go to any other Comfort Suits hotel anymore..None of the Choice hotels anymore, stay away from this place.. I ended up paying a lot if money to find another hotel(good one) in the area, it was past midnight by the time we hit the bed… I have to still get my money back from this hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I would not recommend staying here. The hotel beside is a much better choice. Overpriced for the lack of what you get
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run, it’s not worth it
Stayed 4 nights floor in hallways had the same filth and grime all four days, elevator looks like it hadn’t been cleaned since the building opened, room had roaches no towels and generally was not very clean at all. Night management was too busy hanging outside smoking dope with his buds. Only thing positive was leaving
Stayed 4 nights in Sep 2024

2/10 Terrible

Chanbelle

Disliked: Staff & service, property conditions & facilities
We checked in without any issues. But our room smelt horribly of cat pee. I started sneezing u controllably likely due to my cat allergy after just 10 minutes. Upon inspection, there was cat hair everywhere, hairballs and fingernail clippi gs on the floor. Several people at the front desk had issues with their rooms, the front desk person was very polite and helped me get a refund thankfully. Will not be returnig.
Stayed 1 night in Sep 2024

2/10 Terrible

Sajan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Jintana

Travelled with family
Liked: Staff & service, property conditions & facilities
still have dog or cat hair in the room
Stayed 1 night in Sep 2024

2/10 Terrible

Sharan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away far away
We arrived and were extremely disappointed with this hotel. The cleanliness everywhere was disgusting. We had two rooms and one absolutely smelled the second room was dirty, shower was not cleaned and the handle was broken and didn’t even work. Needless to say we left immediately!
Stayed 1 night in Sep 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is extremely dirty!
Stayed 1 night in Sep 2024

6/10 Okay

Christina

Stayed 1 night in Aug 2024

4/10 Poor

Charles

Liked: Staff & service
Disliked: Property conditions & facilities
In one room there was no sheets or blankets for the hideaway bed, and in the other there was no towels or wash clothes
Stayed 1 night in Sep 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Sep 2024

4/10 Poor

Debora

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was unfriendly and the place really smelled awful. But the room itself was adequate .
Stayed 1 night in Sep 2024

8/10 Good

Yunice

Stayed 1 night in Aug 2024

4/10 Poor

Chadwick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Wendi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Not fancy but clean and comfortable with good amenities and helpful staff
Stayed 1 night in Sep 2024

2/10 Terrible

Bri

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Saritha

Stayed 1 night in Aug 2024

2/10 Terrible

Rafal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024