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Oakfield Hotel & Suites, Ascend Hotel Collection

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Oakfield Hotel & Suites, Ascend Hotel Collection

Lobby sitting area
Lobby
Free daily continental breakfast
Lobby
Room, 2 Queen Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
2729 Monroe Ave, Rochester, NY, 14618
  • Pittsford Plaza
    ‪11 min walk‬
  • Nazareth College
    ‪3 min drive‬
  • St. John Fisher College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 1
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is €116
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includes taxes & fees
13 Feb - 14 Feb
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About this property

Oakfield Hotel & Suites, Ascend Hotel Collection

Hotel in Rochester with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and free newspapers. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Oakfield Hotel & Suites, Ascend Hotel Collection offers 43 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Oakfield Hotel & Suites, Ascend Hotel Collection, you'll be within walking distance of Pittsford Plaza. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and coffee/tea in a common area
  • 7 minutes by car from Strong and 8 minutes from Strong Memorial Hospital
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Oakfield Hotel & Suites, Ascend Hotel Collection also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Rochester
Comfort Inn Rochester
Comfort Inn Rochester Monroe Avenue Hotel
Comfort Inn Monroe Avenue Hotel
Comfort Inn Rochester Monroe Avenue
Comfort Inn
Comfort Inn Rochester Monroe Avenue
Clarion Pointe Rochester Monroe Avenue Hotel
Clarion Pointe Rochester Monroe Avenue Rochester
Clarion Pointe Rochester Monroe Avenue Hotel Rochester
Clarion Pointe Rochester Monroe Avenue
Oakfield Hotel & Suites, Ascend Hotel Collection Hotel
Oakfield Hotel & Suites, Ascend Hotel Collection Rochester
Oakfield Hotel & Suites, Ascend Hotel Collection Hotel Rochester

Oakfield Hotel & Suites, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 212 out of 608 reviews" "
Rating 8 - Good. 195 out of 608 reviews" "
Rating 6 - Okay. 95 out of 608 reviews" "
Rating 4 - Poor. 63 out of 608 reviews" "
Rating 2 - Terrible. 43 out of 608 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yaakov B

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Veronie

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Hailee Renee

Business traveller
Liked: Cleanliness, staff & service
Very nice staff and clean. The floors are a concrete material that don’t absorb sound very well, and I could hear conversations in the next room very clearly. Stayed there twice, and the second time I didn’t have neighbors and it was great.
Stayed 2 nights in May 2024

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet rooms. A little bit small, beds are on metal frames so they squeak. Toilet and shower are in a very small space, sink is located outside of toilet area in bedroom.
Stayed 1 night in May 2024

2/10 Terrible

Laurie

Disliked: Staff & service, property conditions & facilities
Dont stay here
Stayed 2 nights in May 2024

2/10 Terrible

Brygida

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just got bed bugs from this hotel. I wasn’t even going to leave a review despite a terrible night, but after I found we had bites it motivated me to notify others. Also this place looks way better in pictures than in real life. So don’t let them make you feel like you’re getting a great deal, it’s a cheap motel. The main reason however that we had a terrible night was because of a man screaming all night in a room next door and no luck with getting the front desk to get him to calm down. He must have smoked meth or something and was having a bdsm session from 11pm -5am. It was jarring. Called the front desk, they said they would go check, and if he wouldn’t stop they would make him leave the property. Guess what, nothing such happened, he kept being screaming and cursing for hours. Eventually my husband gave me his ear plugs so I could sleep, but then he couldn’t sleep. I wish I had never gone there… the bed bugs were just a cherry on top. We really hope we didn’t bring it home. Cleaning and drying all the possible things they might have caught a ride on.
Stayed 1 night in May 2024

2/10 Terrible

Robert, Northborough

Disliked: Cleanliness, amenities, property conditions & facilities
King bed frame was noisy, surfaces were sticky, tv didn't work, everything was worn out and dirty looking.
Stayed 1 night in May 2024

8/10 Good

Martha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conveniently located in the Rochester area. Staff was very friendly, and fruit, coffee, tea etc. available 24/7. We found the surfaces of the desk and nightstand to be sticky. It must be the cleaning solution is too strong, and is dissolving the finishes.
Stayed 3 nights in May 2024

6/10 Okay

Mandi

Travelled with family
.
Stayed 1 night in May 2024

6/10 Okay

Ruth

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Patricia

Liked: Cleanliness
The place is clean and neat. That’s it. Breakfast is minimal. Cofeee station not enough to support guest. Rooms basic. No coffee pot. The desk is unattended and we were locked out because our keys did not work.
Stayed 2 nights in May 2024

6/10 Okay

Andres

Travelled with partner
Not staff around the clock over price,breakfast not that good basically fruits
Stayed 2 nights in Apr 2024

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in a hotel that feels like a nursing home this is the place for you. If you want breakfast your choices are cereal oatmeal or a prepackaged danish. Not exactly what most people would consider a breakfast.
Stayed 2 nights in Apr 2024

6/10 Okay

Renee

Travelled with partner
My husband and I booked this property via Expedia app last minute. I wish I had done more homework — the hotel was “fine” for our need (a bed at 9pm at night), but the bed was on a metal frame that made noise every time we moved - it was very annoying. Otherwise it was “fine” but not a chain I’ll stay in again.
Stayed 1 night in Apr 2024

6/10 Okay

Randy

Liked: Room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Lisa, Erie

Travelled with family and small children, Business traveller
Disliked: Staff & service, property conditions & facilities
Rooms were not updated. When we tried to get linen to shower with there was no staff there. We called the number on the sign that was left to get help but no one answered. We still did not see a worker 3 hours later after we constantly went down to check!!!!!
Stayed 2 nights in Apr 2024

6/10 Okay

Richard, East Northport

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is modern but rather “bare bones.” Similar “economy” hotel chains, such as Hampton (Hilton) or Staybridge (IHG) offer more comfort for similar cost. The shower would not maintain a constant temperature, swinging wildly from cold to too hot. The TV was connected to only Pluto TV, a subscription service, and was very confusing to operate. Worst of all was the “complementary breakfast,” which consisted of only one variety of cold cereal, a few pre-wrapped sticky pastries, and a coffee machine that dispensed either French vanilla coffee or hot chocolate, but nothing else.
Stayed 1 night in Apr 2024

4/10 Poor

James

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Walls paper thin, bathroom extremely small, tv only works if you have subscription to something, pillows half size, bed like dorm back in college, the continental breakfast they offer is an insult.
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice place but toilet was really dirty. Rest of room was spotless. From desk was very pleasant and able to give us an early check in. Nicely decorated with interesting touches. Would definitely stay here again or at other Clarion Pointe hotels.
Stayed 1 night in Apr 2024

4/10 Poor

Brandie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel staff was friendly and the room was mostly fine. I liked the huge accent wall with beautiful scenery, which made the room feel pleasant. My mother liked the polished concrete floors. The huge window was very helpful for not feeling cramped in the room. I gave 2 stars mostly because the toilet overflowed in our room shortly after arrival, leaving toilet water all over the bathroom floor. I expected maintenance to come immediately to plunge the toilet and mop up the floor, but the front desk guy didn't know what to do and called the owner. He said they usually would have given us another room, but because it was eclipse weekend they were sold out. We left to get food and when we came back the front desk guy said he plunged the toilet and used rugs to pick up the water...so there might still be a bit of water on the floor. Obviously, there wasn't a maintenance person to be found to handle issues even though it was about 4pm, right around check in time. The water was mostly cleaned up so we just dealt with it, assuming maintenance would come at some point to mop. The next morning, a different person at front desk already knew about the issue and asserted that they would take care of it, but no one ever came to mop the floor. It was upsetting that they had the audacity to charge about $450 for that room and couldn't push themselves to ensure what I thought was a basic cleanup job.
Stayed 1 night in Apr 2024

10/10 Excellent

Travon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and quiet
Stayed 1 night in Mar 2024

4/10 Poor

Corinna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Angeline

Business traveller
Liked: Cleanliness, amenities
Clean and swift check in
Stayed 1 night in Mar 2024