Best Western The Inn At Rochester Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Property amenity
Reception
Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Housekeeping
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    4 min drive
  • The ROC Cafe
    3 min walk
  • Rochester Bus Station
    7 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min walk

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western The Inn At Rochester Airport

Hotel in Rochester with free breakfast and airport shuttle service
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western The Inn At Rochester Airport. During your stay, you'll be close to University of Rochester. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Extended parking available for a fee
  • Amenities include a 24-hour business center, a computer, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from University of Rochester and 7 minutes from Strong
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western The Inn At Rochester Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1001 reviews" "
Rating 8 - Good. 321 out of 1001 reviews" "
Rating 6 - Okay. 153 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kelley

Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gina, Miami Beach

Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle to the airport is free
Stayed 1 night in Sep 2024

4/10 Poor

Nathaly

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Carmen, Torrance

Travelled with family and small children
Disliked: Cleanliness
Convenient location to the airport, not pristine clean but quick stay is okay. Beddings comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Jess, Wellsboro

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

elisabeth

Travelled with partner
Disliked: Cleanliness, amenities
Our room had mold in bathroom. The room looked updated but was not clean very well. We went for breakfast at 830am. There was no bacon, only one omlet, and all the yogart was frozen. Breakfast was a joke. I hope they get things together because it could be a decent hotel. But for almost 200 a night it was definitely not worth it.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the airport. I highly recommend for an early flight or very late arrival. Very nice at front desk. Microwave in common areas. refrigerator in room. Nothing fancy but clean and very convenient
Stayed 1 night in Aug 2024

8/10 Good

Deanna

I like the location of this property because we were flying out the next morning from the airport. It’s not the best hotel, but the people are friendly and they offer parking for your vehicle and a shuttle to the airport. It was a lot cheaper to keep our vehicle there than the airport. I would stay there again if I was flying from Rochester.
Stayed 1 night in Jul 2024

8/10 Good

Jon, Murrieta

Convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were quick and easy. Staff was at desk each time I went and were friendly and helpful. The hotel is well maintained and room was clean. I especially like that they use all white sheets and comforters that are obviously cleaned, unlike the colored blankets and bedspreads at some hotels. The breakfast was a typical hotel breakfast, nothing special, but was able to have a decent breakfast each day. If you are on the airport side, you can hear the planes occasionally, but very infrequent, so wasn't an issue. I will stay here again when in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Alice, Corpus Christi, TX

Travelled with family
Disliked: Cleanliness, amenities
No dining option. The "Grab and Go Breakfast" consisted of an apple, REALLY????
Stayed 1 night in Aug 2024

10/10 Excellent

CRAIG, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Late night shuttle service from the airport was a big plus. Shuttle driver was friendly even at this late hour.
Stayed 1 night in Aug 2024

10/10 Excellent

Marjorie, Paso robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. All the employees were lovely
Stayed 1 night in Aug 2024

6/10 Okay

Suzanne

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Khaled

Liked: Amenities
We liked the property very much the only thing was disturbing is the airplane landing and taking off in the nearby airport.
Stayed 1 night in Aug 2024

2/10 Terrible

Hassan

Disliked: Staff & service
Bathroom had the wrong soap and limited dining, not worth the price
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is always a reliable, friendly place for family to stay when they're in town. It's clean, well located and nicely kept.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for accessing Rochester Airport
Convenient, clean, comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Wilfrido

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2024

6/10 Okay

Titi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is old and not well kept. Rooms are in need of updating. Really small bathrooms. I stayed for four nights and the breakfast was horrible each day. Limited selection. The staff were rarely around to help out with questions and concerns. Not friendly never greeted once when we came in tot he front lobby.
Stayed 4 nights in Aug 2024

10/10 Excellent

Da

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024