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Best Western Rochester Marketplace Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Rochester Marketplace Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Fitness facility
Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Bathroom
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
940 Jefferson Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪15 min walk‬
  • Marketplace Mall
    ‪18 min walk‬
  • Tim Hortons Iceplex
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Rochester Marketplace Inn

Hotel in Rochester with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Best Western Rochester Marketplace Inn offers 94 accommodations with DVD players and coffee/tea makers. Each accommodation is individually furnished and decorated. 35-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The free breakfast at Best Western Rochester Marketplace Inn gets good marks from our customers. During your stay, you'll be within walking distance of Monroe Community College. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from Strong Memorial Hospital and 7 minutes from University of Rochester
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Best Western Rochester Marketplace Inn. Self parking is free.

This Rochester hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre

Family friendly

  • Cots/infant beds (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 25
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 8
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10

More

  • At least 80% of lighting from LEDs
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 25 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
Best Western Marketplace Rochester
Best Western Rochester
Best Western Rochester Marketplace
Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
Best Western Rochester Marketplace Inn Hotel
Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1006 reviews" "
Rating 8 - Good. 312 out of 1006 reviews" "
Rating 6 - Okay. 146 out of 1006 reviews" "
Rating 4 - Poor. 89 out of 1006 reviews" "
Rating 2 - Terrible. 72 out of 1006 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Staff & service
If was nice and clean, quiet and most of all,it's somewhere that I can visit again and tell all my other friends about it
Stayed 1 night in Oct 2024

10/10 Excellent

pedro

Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Oct 2024

4/10 Poor

Johanna

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sunghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Maria Paula

Stayed 1 night in Oct 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Diani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom was not clean. There was a large amount of hair stuck to the shower walls. I also had two of the worst nights of sleep due to the quality of the mattresses. Fred and Wilma would have felt right at home.
Stayed 2 nights in Oct 2024

2/10 Terrible

Wendy

Liked: Cleanliness
Disliked: Staff & service, room comfort
Sad but true
When we checked in, keys were given to us for somebody else’s room. When we opened the door, there were other people in the room. Uncomfortable. We were given a room with queen bed’s instead of a king, that I had previously paid for. During the night, up to 1:45 in the morning, there were kids in the hallway opening and shutting the door, keeping us awake until then. When we went to take showers in the morning, there was no shampoo or body wash in the provided containers. There wasn’t even a container on the wall for shampoo. We’ve stayed here many times in the last couple of years, and this will be our last. The lady at the front desk was very apologetic, but didn’t offer an incentive to stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every time I go up to Rochester to visit my child in college, I stay at the Best Western Yeah marketplace. It is nothing super fancy, but it is centrally located, always clean, and the staff is always always nice. The beds have been very comfortable and some of the rooms have been renovated and have the most amazing showerhead with the best water pressure. The best western usually gives us the best bang for our buck. Room 119 is great. Close to the Continental breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

shari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Osman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Gabriel

Disliked: Property conditions & facilities
Bathroom outdated, dust all over. Heat, lights and bed all good.
Stayed 2 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Nice room.
Room was decent and served our needs. Beds were comfy, bathroom ok but AC filters were beyond dirty. Some things get overlooked, understandable.. Breakfast was good.
Stayed 1 night in Oct 2024

4/10 Poor

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We like the breakfast but the room was dirty and they did not refill the shampoo.
Stayed 1 night in Oct 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities
great convenient location, bathrooms becoming a little dated.
Stayed 1 night in Oct 2024

2/10 Terrible

Bernard

Stayed 1 night in Oct 2024

4/10 Poor

Richard

Business traveller
The place is worn and shabby. Breakfast was pitiful. Time for a makeover. Staff were nice.
Stayed 1 night in Oct 2024

4/10 Poor

Allison

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and tired property
Not a pleasant hotel. Arrived to many people complaining. My room was fine but I wouldn’t stay there again. The property is old and tired.
Stayed 1 night in Sep 2024

8/10 Good

Tamara

Liked: Cleanliness, staff & service
The staff was excellent and tended to my needs during my stay
Stayed 3 nights in Oct 2024

6/10 Okay

Donyo

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
The room was comfortable and the desk staff was kind and helpful. Unfortunately we found a used bar of soap in the shower stall on top of one of the soap dispensers. Also, we found a used towel that had fallen behind the dresser
Stayed 1 night in Oct 2024

8/10 Good

Dhanasekaran

Travelled with family
I asked for a late check out 1 PM and the reception person said "he cannot extend beyond 11 AM".
Stayed 1 night in Oct 2024