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Infinity Bay Spa & Beach Resort

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Infinity Bay Spa & Beach Resort

Poolside bar
On the beach, white sand, sun-loungers, beach umbrellas
Dock
View from room
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
West Bay Road, Roatan, Bay Islands, 34101
  • West Bay Mall
    3 min walk
  • West Bay Beach
    5 min walk
  • Tabyana Beach
    6 min walk
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

  • 122 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

  • 76.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premier Queen Studio

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Premier Queen Studio

  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

One Bedroom Pool View

  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Kimpton Grand Roatan Resort And Spa, an IHG Hotel
Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (177)
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About this property

Infinity Bay Spa & Beach Resort

Beach spa retreat walking distance from West Bay Beach
Spend the day catching some rays at the beach, relaxing by one of Infinity Bay Spa & Beach Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Infinity Bay Spa & Beach Resort offers 145 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include dining tables. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Tranquility Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the pool at Infinity Bay Spa & Beach Resort. During your stay, you're just a quick walk from West Bay Beach. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • The restaurant, beach bar, and swim-up bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, massages, or body scrubs at Tranquility Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a sauna, fitness classes, and yoga classes
  • Guests have great things to say about the beach and the helpful staff
  • Just a 5-minute walk from West Bay Beach and 3 minutes by foot from West Bay Mall
  • Free airport and ferry terminal shuttle service
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Infinity Bay Spa & Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a sauna, and a garden. Self parking is free.

This 3.5-star Roatan resort is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Infinity Bay Spa & Beach Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free ferry terminal shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Microwave
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Tile flooring in room
  • Wheelchair-accessible parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Microwave
  • Paper towels
  • Toaster

More

  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 23.80 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 23.80 per pet (varies based on length of stay)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Infinity Bay Spa & Beach Resort offers transfers from the ferry terminal and airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infinity Bay Beach
Infinity Bay Spa Beach Resort
Infinity Bay Resort
Infinity Beach Resort
Infinity Bay Spa Beach
Infinity Bay Spa And Beach Resort Roatan Islands Honduras
Infinity Bay Spa And Beach Hotel West
Infinity Bay Spa Beach Resort Roatan
Infinity Bay Spa Beach Roatan
Infinity Bay Beach Resort
Infinity Spa & Resort Roatan
Infinity Bay Spa Beach Resort
Infinity Bay Spa & Beach Resort Resort
Infinity Bay Spa & Beach Resort Roatan
Infinity Bay Spa & Beach Resort Resort Roatan

Infinity Bay Spa & Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1001 reviews" "
Rating 8 - Good. 224 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Iris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The furniture in the livingroom area is very worn, needed to be replaced 4 years ago when I stayed there, were surprised this time that the same one were still there. The vertical blinds were broken, they kept falling out when trying to open or close them.
Stayed 6 nights in Aug 2024

2/10 Terrible

Elma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lurbin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stay when visiting Roatan. The location and hotel are beautiful. They have upgraded many things and keep the place clean. The staff are friendly to everyone and are always willing to help. I LOVE Infinity Bay Spa & Beach Resort. This is my vacation place when I visit Roatan. It is safe and worth every penny.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shawnette

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa, Herndonva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

jose Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and courteous
Stayed 7 nights in Aug 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Love Roatan but Infinity is OK
We had a family trip to Infinity Bay. We came two years ago to Infinity and had a great experience. This time around it was honestly a two out of five. Poor customer service unless you are a “frequent traveler” to their resort. We had our rooms changed twice due to maintenance (our door lock stopped working and next room TV and fridge stopped working). They are to corporate and policy driven that they ah e lost the Roatan friendliness and welcoming attitude that has brought us back the last five years.
Stayed 8 nights in Aug 2024

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been ungraded with a 2nd pool from my last visit and they are presently doing some property upgrades. The issue I had with my room within the bathroom was quickly addressed by the maintenance crew which I was pleased with. The only negative I can recall now is that the ice dispenser on the fridge was not working properly so I just had to manually retrieve the ice from inside the fridge.
Stayed 2 nights in Aug 2024

6/10 Okay

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a bittersweet experience. The place is beautiful but the food was disgusting. My family and I got sick idk what their food has but we got a infection and that made our vacation a total nighmare
Stayed 2 nights in Aug 2024

6/10 Okay

Kristi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in process is absolutely horrible. We walked in on a Monday evening, they were dead and after we booked our room even though they have rooms available they made us wait atleast an hour and a half for the room. They said had to clean the room and also then be inspected. If you have rooms availble doesnt this mean they are clean. I was not happy with this since my husband was not feeling well. The pool is hot during the day and not fun, but in the evening it feels nice. They should not heat the pool. Food was good and the drinks were good. A bit pricey for what you get.
Stayed 1 night in Jul 2024

10/10 Excellent

david

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility and staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jewan

Liked: Amenities, property conditions & facilities
Will definitely be going back. 10 stars
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach access with nice snorkeling. Pool was fantastic. Food was excellent. Everything was clean. Staff helpful and friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice PLace, Not Clear Pricing
Place was nice and would consider staying here again. Be sure you check closely the cost / person when booking... casue when you arrive they will charge you extra for additional person, even if the hotel room says its for X number of people. Typically when i book a suite i assume 3 people can stay at that price- not the case. So be sure you check the pricing per person.
Stayed 4 nights in Jul 2024

6/10 Okay

Mayra M Rodriguez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I absolutely loved the resort and the area. Unfortunately the reason why I gave my rating is because the front reception staff was terrible, our refrigerator water and ice machine was broken throughout our whole stay. We were promised it would get fixed same day we placed the request and a week later it was never fixed. One of the staff told us that they would send over a gallon of water as courtesy for the inconvenience but we never received it when we went to ask for it we were informed that they don’t give free water. We had to complain 9 times regarding fixing the fridge and it was never fixed. The poor customer service only applies to the front reception area that seemed like it was an inconvenience when they were asked a question, constantly on their cell phones . The bar staff and waiters were super accommodating and nice. For the amount we paid I would expect friendlier better trained staff.
Stayed 5 nights in Jul 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never disappoints. The new pool was amazing! The only concern was that I could not locate how to turn on the jets for the jacuzzi and there was no pool attendant for me to ask. Danery Fisher at the reception desk was exceptional! Her customer service was impeccable. Thanks for yet another great stay! Will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. Breakfast was nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Jason

Stayed 7 nights in Jul 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This was a wonderful stay. The location was perfect and the accommodations were very comfortable. We had the 2 bedroom 2 bath for a family of 4.
Stayed 7 nights in Jul 2024

10/10 Excellent

J. Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always the top place to stay in Roatan. Dive shop on site is also first class. Guides and service are best on the island. Pools and beaches are spotless and convenient water taxi to West End for nightlife.
Stayed 6 nights in Jul 2024

10/10 Excellent

consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time in this hotel! Very beautiful hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Heidi

Stayed 2 nights in Jul 2024

10/10 Excellent

Kenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience … beach front was amazing overlooking the infinity pool by the bar ! Super clean. This is a snorkel dream parádise. You can snorkel right off the beach with bunch of sea and plant life to see for free.
Stayed 5 nights in Jul 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024