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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Outdoor pool
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included

Explore the area

Map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    3 min drive
  • Vidant North Hospital
    5 min drive
  • Chockoyotte Country Club
    7 min drive
  • Roanoke Rapids, NC (RZZ-Halifax County)
    12 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Red Roof Inn Roanoke Rapids

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.8 out of 5, Good, (1001)
The price is €83
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Red Roof Inn Roanoke Rapids

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Hotel in Roanoke Rapids with free breakfast and a fitness center
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Roanoke Rapids I-95. During your stay, you'll be within walking distance of Royal Palace Theatre. You'll find features like free breakfast, free WiFi in public areas, and free self parking. Some of the pet-friendly amenities this property offers include an off-leash area and litter boxes.
  • Free breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the value of their stay and the clean accommodations
  • Just a 3-minute drive from Royal Palace Theatre and 5 minutes from Vidant North Hospital
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area and litter boxes
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Roanoke Rapids I-95. Free self parking is available.
Guests are served free breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in stairwells
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 314 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 170 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 142 out of 1000 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

William

Stayed 1 night in Aug 2024

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darrin

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Clean but tile floor throughout. Bath lights did not come on, seemed to need to warm up? Old uncomfortable beds. Linens did not smell good. Room smelled musty which was the biggest concern. Breakfast was just ok.
Stayed 1 night in Aug 2024

2/10 Terrible

aniyah

Disliked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Aug 2024

6/10 Okay

Roseanne

Disliked: Cleanliness, property conditions & facilities
While the price was good and accommodated our two dogs we felt it was not clean and smelled terribly of dampness
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Disliked: Cleanliness, property conditions & facilities
Sticky floors. Poor or deferred maintenance on toilet seat (wrong shape & size), and closet door was an ill filling mirrored door too small for the opening. Just sad.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Bare Bones
It'll do for an overnight but I was disappointed with my latest stay.
Stayed 1 night in Aug 2024

6/10 Okay

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the fanciest but comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Stayed 1 night in Aug 2024

10/10 Excellent

Nathalieflor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Evan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Seems a little run down. Staff were excellent. Suspicious guests.
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager no one helped us Check in, the room and bathroom was dirty! No hand soap . The manager or employee busted in the room when we were sleeping for no reason then said oh sorry and walked out… extremely pissed off. And no breakfast like advertised
Stayed 1 night in Aug 2024

10/10 Excellent

Vladyslav, palm coast

Liked: Cleanliness, staff & service
It's an older property, not in the greatest shape honestly but pretty clean and it was quiet. Reception staff was very welcoming. It was excellent for my overnight stay considering the cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Sven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room smelled like wet moldy carpet. They gave me a new room. Less mold smell. More dirty floors.
Stayed 1 night in Aug 2024

6/10 Okay

samantha

Travelled with family
Disliked: Cleanliness, amenities
Honestly- we were all soo tired from driving all day, we didnt call down to complain. Upon check out, I notified the front desk (whom was watching something on her cell phone) about my concerns. The floor in room 231 was gross. Sticky and tacky, the sheets smelled damp, the AC unit was loud all night and the shower … my husband and 9yr old both fell in the shower. The ice machine across the hall didn’t work at all and the bathroon was just gross! The room was not clean!! I would NOT stay here again!!
Stayed 1 night in Aug 2024

10/10 Excellent

Maksims

Stayed 2 nights in Aug 2024

4/10 Poor

Paula

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Very outdated and falling apart. We arrived, slept and out of there. Reminded me of a off the interstate hotel you see in the movies.
Stayed 1 night in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not the best.
The room wasn’t the cleanest. There was a huge chair in the bathtub. There was also stains on the sheets which made my son uncomfortable, and he didn’t want to sleep in the bed. When we went to check out, no one was at the desk but they had a basket to collect the keys therefore, we cannot complain to management. Were in bad repair and the steps felt like you could sink right through them. Then when we were walking to our room, there was somebody smoking weed and it engulfed the whole floor. The lady at the desk last night, said she got us as close to the elevator as possible, but that wasn’t the case because we were all the way at the end of the hall turn right and halfway down another hall and my friend was disabled. However, the lady at the desk was very pleasant so I have to at least give her credit for that. I can’t speak for the continental breakfast because we did not partake of it. The beds were not very comfortable and made a huge noise when you sat on them.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

6/10 Okay

Brian, SILVER SPRING

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was dirty and had many things broken. We got moved to a different part of hotel, next room was better. Front desk clerk was Shakira, helpful and friendly. Breakfast was not good. Many things seemed broken. Probably won't stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is very close to I95 and we were able to get an affordable room with little notice. Breakfast we included as well.
Stayed 1 night in Jul 2024