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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    8 min walk
  • St. Andrews Catholic Church
    6 min drive
  • Civic Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    8 min drive

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Home2 Suites by Hilton Roanoke, VA
Pool
Breakfast included
Free airport shuttle
Pet-friendly
4.1 out of 5, Very good, (1000)
The price is €128
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Home2 Suites by Hilton Roanoke, VA

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Roanoke Airport/Valley View Mall. During your stay, you're just a quick walk from Valley View Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Self parking is free.

Guests are served free buffet breakfast.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 5 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gallery Kitchen

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1001 reviews" "
Rating 8 - Good. 277 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place with a very, very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Zoppanya, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel by a great Chinese buffet.
Stayed 1 night in Jun 2024

10/10 Excellent

Coreen

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tamehia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodel project was fantastic! The rooms are very modern and the new floors are wonderful. Except for the noisy air conditioning unit, it was excellent!
Stayed 1 night in Aug 2024

6/10 Okay

Zach

Travelled with family
Liked: Cleanliness, staff & service
Overall great, needs a little work.
The couch pullout bed was very terrible quality, no cots were available, the breakfast choices were fairly limited. Service was great, very friendly. Place was clean and fairly updated.
Stayed 1 night in Aug 2024

8/10 Good

Nora Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would like better dining area, better food options. Otherwise excellent
Stayed 3 nights in Aug 2024

2/10 Terrible

Daisy

Stayed 1 night in Jul 2024

8/10 Good

Amr

Travelled with family
Liked: Staff & service
The breakfast was below average. The rooms are smaller than what the pictures show. I’d say the overall review is okay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sara

Stayed 1 night in Jul 2024

10/10 Excellent

Diane, Herndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Jul 2024

6/10 Okay

Roxie

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My room was very nice and clean. The concern was the TV did not play very many channels. The reception was not good for the cable. Spoke to front desk and no change. No storms to impact cable, suggest they review and update for next guest. There was no microwave in the room to heat up my food I had to go out to get. You adverise food is available, but the equipment to cook was not working.
Stayed 2 nights in Jul 2024

10/10 Excellent

autumn

Stayed 1 night in Jul 2024

4/10 Poor

Heather

Liked: Cleanliness
We did not like this property. There were dogs barking everywhere and it was extremely loud. Hard to sleep. The hotel itself was pretty clean. We didn't go to the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated hotel. The rooms were spacious and the beds were really comfortable. I will definitely book another stay at the Hyatt!
Stayed 1 night in Jul 2024

10/10 Excellent

Nikhil, Hackettstown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. I like another Hyatt Place and the room layout is modern and nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Rafael, Lawrenceville

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome. Fiarly priced and had a decent breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Angel

Travelled with family, Travelled with family and small children
Liked: Amenities
I liked the space of the room. However, I felt the management of the hotel has abandoned it and it doesn’t feel well taken care of: dirty, the property does not smell clean, the staff (from desk) seems dead (ghost town). I had higher expectations from a Hyatt hotel. I would give this hotel a 2.5-3 stars because of the feeling it caused in me when I entered both the hotel and my room: does not smell clean, seems ill managed.
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly staff were able to let me check in an hour earlier. Which meant a lot since we were traveling and exhausted. Thank you
Stayed 1 night in Jun 2024

10/10 Excellent

Henry, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff
Stayed 1 night in Jun 2024

6/10 Okay

Bethsaida

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
At least breakfast was good
When we got to the room we noticed blood drips on both beds. It looks like the washed the top ones and put them back on the bed without giving a second thought to it. The fitted sheet looked like they recycled it without washing. There were crumbs on it. The room looked nice but just not very clean. The area is good for shopping and eating lots of stores.
Stayed 1 night in Jun 2024