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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Microwave

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Civic Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

  • 83 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Roanoke, VA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1736)
The price is €99
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Country Inn & Suites by Radisson, Roanoke, VA

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and airport shuttle service
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Roanoke Airport/Valley View Mall. During your stay, you're just a quick walk from Valley View Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Self parking is free.

Guests are served free buffet breakfast.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 5 AM to midnight
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gallery Kitchen

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Roanoke Airport/Valley View Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1006 reviews
Rating 8 - Good. 254 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 53 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deasha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful.
Stayed 1 night in Nov 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Grover

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Wilkedra, Pembroke Pines

Travelled with family, Travelled with partner
Liked: Staff & service
Room appeared to be ungraded.
Stayed 2 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Amit

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very big but looks old. The shower looked unappealing. There was no shower gel and the coffee in the lobby in the early morning was lukewarm.
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dora

Stayed 1 night in Nov 2024

8/10 Good

JENIFER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for big families and furbabies.
Was traveling with 3 kids (2 of them are adults) and a small dog. Hotel room was very nice and spacious. I only wished it had a microwave.
Stayed 1 night in Nov 2024

2/10 Terrible

Gregg

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was a very large group of extremely noisy, drunk people in the lobby who were left unchecked. I would have walked out if we hadn’t already booked online. The hotel is older and not quite kept up as it should be. The bathroom is the tiniest bathroom I’ve ever seen. The room is a strange layout that isn’t very functional. I regret booking this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Ulric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No Shampoo and Body wash ready in room. Breakfast not good.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and great price!!
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Very nice room.. Was not happy that shower gel was empty and lotions etc was not replaced. The breakfast was very nice.
Stayed 1 night in Nov 2024

8/10 Good

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
I asked for a lower level floor and they put us on the 6th floor, and it wasn’t the deluxe King suite that we reserved. I called them and had them switch us to the 1st floor & it was confirmed but when we arrived, I was told that the room wasn’t available??!! The next morning I called the front desk and a different person moved us to a 3rd floor deluxe King suite. She was awesome. Very nice and accommodating. That’s why I gave 4 stars. Also note that the bathroom/shower area is very small at this hotel but the free breakfast is pretty good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this location. Has not disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great Stay!
It was a quick overnight trip and the hotel was clean and comfortable. The staff was warm and welcoming. It’s located near a Macy’s, Wal-Mart and Target. There are also a number of restaurants nearby.
Stayed 1 night in Oct 2024

8/10 Good

Conor

Stayed 3 nights in Oct 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beds are comfortable. Maybe need to update shower heads. Other than that.. awesome stay.
Stayed 1 night in Oct 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024