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Comfort Suites Salem-Roanoke I-81

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Suites Salem-Roanoke I-81

Front of property
Lobby
Indoor pool
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
100 Wildwood Rd, Salem, VA, 24153
  • Green Hill Park Trailhead
    ‪3 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Moyers Sports Complex
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Non Smoking

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

Similar properties

Exterior

Comfort Suites Inn at Ridgewood Farm

Pool
Hot tub
Breakfast included
Pet-friendly
4.1 out of 5, Very good, (1003)
The price is €80
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Comfort Suites Inn at Ridgewood Farm

About this property

Comfort Suites Salem-Roanoke I-81

Hotel in Salem with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Comfort Suites Salem-Roanoke I-81 offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Salem-Roanoke I-81. During your stay, you'll be within walking distance of Green Hill Park Trailhead. You'll find features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Green Hill Park Trailhead and 5 minutes from Roanoke College
  • Cats and dogs welcome for a fee
Comfort Suites Salem-Roanoke I-81 offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Salem-Roanoke I-81. Parking is available for a fee.

This Salem hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Hotel
Comfort Suites Salem-Roanoke I-81 Salem
Comfort Suites Salem-Roanoke I-81 Hotel Salem

Comfort Suites Salem-Roanoke I-81 Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 1008 reviews" "
Rating 8 - Good. 337 out of 1008 reviews" "
Rating 6 - Okay. 105 out of 1008 reviews" "
Rating 4 - Poor. 63 out of 1008 reviews" "
Rating 2 - Terrible. 52 out of 1008 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and accommodating! Breakfast was good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for business trip
It was a great room for a business trip. The only complaint was that breakfast was only OKAYISH.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
DEE was AMAZING! We had 8 baseball kids stay at the hotel & she made sure we were all satisfied during our stay. The hotel was clean, & breakfast was fresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Close to I81, friendly staff, large clean rooms. Will be staying there again. Reasonable rates.
Stayed 1 night in Oct 2024

10/10 Excellent

C Elaine, Chesapeake Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been checking info this properly every 4-6 weeks for nearly 3 years, the young lady who checked us is was incredible!! Dee, apparently she's only been there a short time but she made our stay feel like we were with family
Stayed 2 nights in Oct 2024

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were given a room right next to the hotels commercial laundry for the facility. So we are awaken by an abundance of noises starting at 7:00 a.m. when the staff started doing laundry. This room should not be for the public. It is very loud and annoying. If it is used, you should at least be advised that there will be a lot of noise in the morning.
Stayed 1 night in Oct 2024

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot tight
Stayed 1 night in Oct 2024

4/10 Poor

Drew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason this place is getting 2 stars is because Dee at the front drag was amazing during our entire stay. The hotel itself was dirty. There was mold in our bathroom, the pool and other various places They breakfast and breakfast area was terrible. With the limited options the popular item was the one waffle maker. There was almost always a line of people to make a waffle because everything else sucks. The seating in the breakfast area was limited and usually crowded. The pool and hot tub almost always had a bunch of people in there, some of the people I think were locals that weren't actually staying at the hotel. I would not stay here again. While it's a cheaper option in the area there are better options. I didn't think I ever saw a hotel with so much black mold. The rooms didn't seem very clean either taking the black mold out of the picture. The towels and bed sheets had some stains. The way the lights work is stupid. Some of the lights use the light switch some you have to do manually all over the room. One of the light switches didn't seem to do anything. The door handle to the bathroom was falling off where sometimes the door wouldn't start shut well. Just do yourself a favor and stay somewhere else. This place needs a lot of work done.
Stayed 3 nights in Oct 2024

8/10 Good

Shashi

Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Pembroke

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly friendly & personable, the property was clean & quiet, there was walkable choices for dining & shopping, enjoyed the pool & hot tub.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dee at the front desk was great. She was the epitome of calm as she juggled taking care of a crew of electrical workers and managed to meet our access and pet needs for a room. Absolutely a wonderful employee!
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Property conditions & facilities
Staff was very helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, property conditions & facilities
Terrible service
Arrived on check in day approximately 4 hours before check in. I didn’t expect a room to be ready but I noticed only 2 other vehicles in the large parking lot. The front desk employee was extremely rude and told me under no circumstances could I check in before 3pm. I asked if I could use the pool before the 3pm check in and she told me I wasn’t allowed to use the pool either. There was no one in the pool as I viewed from the lobby. Room was fine but the employee was extremely rude.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rene

Stayed 3 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went way above, making us feel welcome. Also freindly and willing to nake our stay awesome.
Stayed 3 nights in Sep 2024

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room, great breakfast, excellent staff/owners. I left my retainer in the room and the owner got it back to me at home! Above and beyond! Highly recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
Good overall experience.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Good Value
Older property in decent shape. Room was clean and spacious. Bathroom was updated and bed/pillows were comfy. Appears to be an older part of town but was quiet and safe. Many conviences/stores/food close by. Good value for money
Stayed 1 night in Sep 2024

4/10 Poor

Casey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom. Bugs in the carpet. AC did not work properly. Outlets did not work properly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

RAJIV

Stayed 1 night in Aug 2024