Comfort Inn Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Airport

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Seasonal outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5070 Valley View Blvd Nw, Roanoke, VA, 24012
  • Valley View Mall
    17 min walk
  • St. Andrews Catholic Church
    6 min drive
  • Civic Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    18 min walk

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Comfort Inn Airport

Hotel with free breakfast, near Valley View Mall
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite.
Comfort Inn Airport offers 96 air-conditioned accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Airport. During your stay, you'll be within walking distance of Valley View Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Free airport shuttle service
  • Dogs welcome for a fee
Comfort Inn Airport offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Airport. Self parking is free. A complete renovation of Comfort Inn Airport was completed in January 2022.

This Roanoke hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – January 2022
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.46 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 01 and close September 03.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Airport Hotel Roanoke
Comfort Inn Airport Roanoke
Comfort Inn Airport Hotel
Comfort Inn Airport Roanoke
Comfort Inn Airport Hotel Roanoke

Comfort Inn Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 324 out of 672 reviews" "
Rating 8 - Good. 218 out of 672 reviews" "
Rating 6 - Okay. 78 out of 672 reviews" "
Rating 4 - Poor. 22 out of 672 reviews" "
Rating 2 - Terrible. 30 out of 672 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Cordelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to good for handicap
Requested handicap room with walk-in shower but received handicap room at the end of the hall which made for a LONG difficult walk for a disabled person. Was unable to shower as could not get in tub even though it had a chair but does no good if you can’t get in it.
Stayed 2 nights in Aug 2024

6/10 Okay

Tallon

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The elevator and pool were broken and no info ahead of booking that this was the case. To their credit, they got permission for us to use the pool next door. Room had a smell. Really disappointed considering the favorable reviews for this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Dominic

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service lady at the front desk was very rude
Stayed 1 night in Aug 2024

10/10 Excellent

Jaliyl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

6/10 Okay

Diane

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service was excellent. Snack and soda machines would have been appreciated. I wish the shuttle ran later…
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on business. Beautiful area. Clean room. Fresh breakfast. Pool. Friendly staff.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed nana and grandson
We arrived at the hotel to check in and was told because we didnt live 50 miles from the hotel we couldnt stay. If thats a rule, it should be put on your website. I tried to complain and was told because i went through a 3rd party, you, i would have to complain to you. If my card is charged you will be hearing from me. Wr live 35 miles from that hotel and i was just teying to spend some time with my grandson at a hotel that had a pool and we were denied.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and free shuttle. All the staff were friendly and helpful. Would stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Judy, vinton

Liked: Cleanliness, staff & service
Great stay for a funeral visit Thanks front desk staff for your help
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaylee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to not like about this hotel.
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Elevator issues
Being disabled I appreciated parking near the door. The room itself was clean, the bed was a little hard but I made do. However, during my stay the elevator broke down. I was on third floor which meant walking up and down the stairs. I understood, things happen. However on check out day the elevator was still not working. I knew I had to make a few trips retrieving my luggage and items from my room. The employees saw this. Not one offered to help me, not even to hold a door open for me to cause a little less struggle. In fact they watched as I continued to make trips slowly up and down to get my belongings. I wouldn't recommend this hotel, especially to those who need help if their elevator breaks down again.
Stayed 3 nights in Jul 2024

8/10 Good

Arturo

Stayed 1 night in Jul 2024

6/10 Okay

marilyn

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
The room had an odor use Febreeze spray and could not get rid of it.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenifer

Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff and cleanliness was good quality. However, after our first night we discovered that the hair dryer was so f’d it spit fire! The fridge was set so cold our water and fruit froze solid. Probably a practical joke by some wise ass because they stole the adjustment knob from the fridge. Last, but not least, the conditioner bottle was empty. I reported all three to the front desk that first morning of a three day stay. When we returned, the room was cleaned, but nothing was fixed. I managed to get the fridge turned down. We bought a hair dryer, and continued to use the conditioner we carry on such trips. All they had to do was fix it or move us. Shame.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that there was no full maid service daily. I was not told I had to request daily full maid service😩.
Stayed 6 nights in Jul 2024

10/10 Excellent

Christophe

Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024