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Candlewood Suites Roanoke Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Roanoke Airport, an IHG Hotel

Exterior
Exterior
Desk, free WiFi, bed sheets
Lobby
Towels

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    4 min drive
  • Civic Center
    6 min drive
  • Splash Valley at Green Ridge Recreation Center
    7 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    5 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

About this property

Candlewood Suites Roanoke Airport, an IHG Hotel

Hotel in Roanoke with a fitness center and a 24-hour front desk
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Candlewood Suites Roanoke Airport, an IHG Hotel offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include a fitness center.
During your stay at Candlewood Suites Roanoke Airport, an IHG Hotel, you'll be close to Valley View Mall. Free WiFi in public areas, a gym, and a business center are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a business center on site. Candlewood Suites Roanoke Airport, an IHG Hotel also features a fitness center, laundry facilities, and an elevator.

This Roanoke hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 5-10 for adults and USD 5-10 for children

Things to do

  • Fitness centre

Family friendly

  • Kitchen
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Roanoke
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel Roanoke

Candlewood Suites Roanoke Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 78 reviews" "
Rating 8 - Good. 14 out of 78 reviews" "
Rating 6 - Okay. 9 out of 78 reviews" "
Rating 4 - Poor. 11 out of 78 reviews" "
Rating 2 - Terrible. 6 out of 78 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Business traveller
Liked: Staff & service, property conditions & facilities
Quiet, safe, far from the main road. Accessible, near highways, 10 minutes to everything. Nice lobby with a bar downstairs. Decent setup for the price. No major issues-had to clean the floors and the remote to the TV never worked. I would stay again for any long term needs.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024

8/10 Good

Jahleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jamesha

Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort & cleanliness was great One issue though, is the soap in the bathroom is very inconvenient, mounted on the well is way to high. Bars of soap would be nice!
Stayed 1 night in May 2024

2/10 Terrible

Nirali

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the Price you pay.
This was terrible hotel, rooms weren't cleaned, there were cockroaches everywhere, there was no room service, the room given to me had a window opening inside the hotel so everyone eating on a breakfast place could have glamps of my room! And since i mentioned breakfast place, no matter what they cooked my room smelled like food 24x7. By the way Bring your own towels because the towels they are providing are dirty and barely cleaned.
Stayed 2 nights in May 2024

10/10 Excellent

Angeline

Stayed 3 nights in May 2024

10/10 Excellent

Liubov V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in May 2024

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, beautiful hotel & great accommodations
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back
Stayed 1 night in Apr 2024

4/10 Poor

Michael

No service. Asked for cleaning and told only once a month
Stayed 7 nights in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay in Roanoke
Nice hotel with easy access to highway. It was clean, quiet and the staff were all very pleasant throughout the stay. Would recommend.
Stayed 1 night in Mar 2024

6/10 Okay

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While booking Expedia said free breakfast at this hotel. However, hotel noted breakfast was not free. Breakfast was $9.99 per person. This is not good as we chose a hotel with complementary breakfast from Expedia. Hotel notes the do not accept anything from 3rd party vendors and that Expedia has not updated their website states NO complimentary breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kemberlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Pros: The rooms were so clean & you could tell that they had been freshly remodeled & well-kept. The beds were so comfy and showers were hot! Cons: smell of smoke and/or weed always in the lobby due to people smoking out front.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight traveler
The room was very nice, with a nicely appointed kitchenette. This was our first stay at a Candlewood Suites, and was surprised this morning to discover breakfast was not included. The attendant was very polite and apologetic for the $9.95 fee. It was the same layout other hotels (pre-prepared) which is included in price of room. Still, it was a very comfortable room.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door would not shut and latch.
Stayed 1 night in Mar 2024

10/10 Excellent

Justice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Byron

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024