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Best Western Plus Inn at Valley View

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Inn at Valley View

In-room safe, desk, laptop workspace, blackout curtains
Pool
Exterior
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Valley View Mall
    8 min walk
  • St. Andrews Catholic Church
    6 min drive
  • Berglund Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Inn at Valley View

Hotel with free breakfast, a quick walk to Valley View Mall
A fitness center, a poolside bar, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The free breakfast at Best Western Plus Inn at Valley View gets good marks from our customers. During your stay, you're just a quick walk from Valley View Mall. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy drinks at the pool bar
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Valley View Mall and 6 minutes from Berglund Center
  • Dogs welcome for a fee (restrictions apply)
You can enjoy a drink at the pool bar. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Inn at Valley View. Free self parking is available.

This Roanoke hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 poolside bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Inn at Valley View.

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 473 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bed needs replaced . Higher than normal and slanted peak in middle. Toilet must have handle held down to flush . They must know about this toilet because we stayed in this same room 2 months ago . Still defective .
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is not new overall it was clean and comfortable. The only 2 complaints would be the workout room was a little cramped and the treadmill didn't work properly. Also the American flag flying on the pole was worn and torn. My wife told the front desk it should be retired and replaced.
Stayed 2 nights in Aug 2024

10/10 Excellent

pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well everything was good up to the day I left the counter person was asleep on the couch with a blanket I thought they were guest … Not very professional and when I asked for a receipt itt seemed painful for Her to get off the couch and get my receipt I’ve been staying here for the past 4 years and I’ve never seen Such behavior from the checkout Person
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be a local.
Hotels.com needs to alert travelers when "locals" are not allowed to stay at specific hotels. I live within two hours of this hotel and am considered a "local". My flight landed after midnight and after traveling all day, I knew it wouldn't be safe to drive home. That's why I reserved a room. The hotel had to wake up a manager at 1:30 a.m. to ask if I could stay because I'm considered "local" and we aren't allowed to stay at this hotel. By the time I got settled into my room and then, left in time for check out, I'd spent a pretty penny for a 6 hour nap. Another on- line Booking site alerts locals about hotels that don't take their business, so Hotels.com needs to do the same . I am aware of the situation in my area, but it's not something I need to deal with coming off of a late night flight. What I saw of the hotel was nice and the bed was comfortable, but due to geography, I can't say that I will ever stay here again.
Stayed 1 night in Aug 2024

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay.
The lady at the front desk was very nice and pleasant.
Stayed 2 nights in Aug 2024

2/10 Terrible

Monique

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They have bedbugs and feel they don't need to offer a full refund as if the contract they give you to sign visually states you'll be sleeping with bedbugs.
Stayed 1 night in Jul 2024

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Dennis

Travelled with partner
Liked: Staff & service, amenities
The breakfast area was tiny and very crowded. It looked like the building was designed before they offered breakfast so they stuck it back in a corner that was not actually big enough. Needs to be redesigned and opened up.
Stayed 4 nights in Jul 2024

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David, Bellevue

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Plenty of working EV chargers out front. Check in process was pretty slow for some reason and the sliding doors at the entrance are really loud and could use maintenance.
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathrooms were clean and well stocked. Very nice hot breakfast with a varity to choose from. Staff friendy. Highly recommend this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice one!
Stayed 1 night in Jul 2024

10/10 Excellent

Taytum

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Very dated
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jul 2024

8/10 Good

Sidharth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a good econo hotel. The room was comfy and clean. Though the conditioner needed to be filled. I would definately stay again. The number of electric car chargers was really great. Easily got one. Please install more.
Stayed 1 night in Jul 2024

4/10 Poor

Susan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful. They had a great attitude. Absolutely enjoyed our stay.
Stayed 1 night in Jun 2024

8/10 Good

wilma

Stayed 1 night in Jun 2024

6/10 Okay

Tina

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024