Martin's Château du Lac

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Martin's Château du Lac

Front of property
Indoor pool
Exterior
Executive Double Room, Lake View, Lakeside
Lunch and dinner served, international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Avenue du Lac 87, Genval, Rixensart, 1332
  • Genval Lake
    1 min walk
  • Sonian Forest
    8 min drive
  • Walibi Belgium
    10 min drive
  • Brussels (BRU-Brussels - National)
    41 min drive

Room options

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Executive Double Room, Lake View, Lakeside

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Double or Twin Room, Bathtub

  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Martin's Château du Lac

Luxury hotel with a health club and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Martin's Château du Lac offers 122 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Rixensart hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
During your stay at Martin's Château du Lac, you're just a quick walk from Genval Lake. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Genval les Bains, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Genval Lake and 8 minutes by car from Sonian Forest
  • Free train station pick-up shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Martin's Château du Lac, you'll find an indoor pool, a health club, a spa tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Martin's Château du Lac. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Rixensart hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Genval les Bains - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Genval les Bains

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to April 30:
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 75 per vehicle (roundtrip)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night
  • Facilities fee: EUR 30 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Martin's Château du Lac offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Chateau Du Lac
Chateau Du Lac Hotel
Chateau Du Lac Hotel Rixensart
Chateau Du Lac Rixensart
Chateau Lac Hotel Rixensart
Chateau Lac Hotel
Chateau Lac Rixensart
Chateau Lac
Martin's Château Lac Hotel Rixensart
Martin's Château Lac Hotel
Martin's Château Lac Rixensart
Martin's Château Lac
Martin's Château du Lac Hotel
Martin's Château du Lac Rixensart
Martin's Château du Lac Hotel Rixensart

Martin's Château du Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 174 out of 420 reviews" "
Rating 8 - Good. 159 out of 420 reviews" "
Rating 6 - Okay. 52 out of 420 reviews" "
Rating 4 - Poor. 23 out of 420 reviews" "
Rating 2 - Terrible. 12 out of 420 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Deepak

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Don't really know what to say
Location and common dining areas were good.Giving it an Average rating - could have been excellent f the hallway carpets did not look dated. Further when booking a cab - we were given some pushy drivers trying to charge us the same price as big lux car and actually driving us in a small car. Had to speak to reception again to sort it out. some Food ran out at breakfast with no refill for 30 minutes had leave and had a lovely little hair in the scrambled eggs - we joked it was Vitamin H. Did not bother showing it to the staff - what would they do besides apologise.
Stayed 1 night in May 2024

10/10 Excellent

Haibin

Stayed 2 nights in Apr 2024

6/10 Okay

THIERRY

Travelled with family
Liked: Cleanliness
Hotel was decent and clean. We used it as a stay over for a trip back to the UK.
Stayed 1 night in Jan 2024

6/10 Okay

Frano

Business traveller
Disliked: Property conditions & facilities
My Review
Despite its 5-star rating, my recent stay at Hotel Martin Chatou left much to be desired, aligning more closely with what one might expect from a 3-star establishment. Service: The service at Hotel Martin Chatou unfortunately did not meet the high standards one would anticipate from a hotel of its purported caliber. Interactions often felt lackluster, lacking the attentiveness and detail-oriented approach synonymous with luxury accommodations. Breakfast: The breakfast offering was another area where the hotel did not live up to expectations. The variety and quality of food did not reflect the 5-star experience, with options feeling limited and somewhat uninspired. Room Quality: The room itself, while adequately furnished, fell short of the comfort and luxury one looks forward to in such a reputed hotel. The aesthetic and amenities provided did not match up to the usual 5-star room experience, with elements of wear and a need for refreshment apparent. Comfort and Cleanliness: On the front of comfort and cleanliness, there again was room for improvement. The overall cleanliness did not reach the meticulous standard expected, and the comfort level of the lodging experience was underwhelming. This detracted from the overall sense of luxury and relaxation that should define a stay at a hotel of this standing. In conclusion, while Hotel Martin Chatou boasts a 5-star rating, my experience suggests that the services, amenities, and overall guest experience align more to 3 star
Stayed 1 night in Mar 2024

10/10 Excellent

Charlotte

Stayed 1 night in Jan 2024

10/10 Excellent

Gert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Disney like fairy tale chateau
Love this hotel, location amazing, rooms big, beds the best, breakfast amazing. And the nicest staff you could wish for
Stayed 2 nights in Nov 2023

10/10 Excellent

Chidi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Laurentiu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with fantastic people
Stayed 1 night in Oct 2023

10/10 Excellent

Maricarmen, pembroke pines

Liked: Cleanliness, staff & service, property conditions & facilities
Unforgettable stay. Breathtaking view. Loved everything about it.
Stayed 1 night in Sep 2023

8/10 Good

Katherine

Stayed 1 night in Sep 2023

8/10 Good

Clifford

Travelled with partner
Liked: Cleanliness, staff & service
The AC in the room did not work properly. The Internet Wi-Fi were intermittent and slow.
Stayed 4 nights in Jul 2023

4/10 Poor

Michele

Stayed 2 nights in Jul 2023

8/10 Good

Leonid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion this is not a true 5 star hotel., 4 star is more appropriate for it. The rooms are average, the breakfast is nice. There is a spa in the hotel, but it's not included and it's only an Extra. Description says free parking- they mean you should look for a parking near the hotel. The hotel has no designated parking. The shower in the tub is not holding itself in place, you have to hold it. Everyday had to go back to reception to get the key card coded again. Many small things are not working properly!!! This is why they don't deserve to be 5 star hotel.
Stayed 5 nights in Jun 2023

8/10 Good

ARIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A relaxing and pleasant stay at a well located hotel. A really big and modern hotel located in a a really quiet and peaceful lakeside setting.
Stayed 2 nights in May 2023

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the spa treatment! Unfortunately, the mattress on our bed was like sleeping on the floor I still have not recovered from it
Stayed 1 night in May 2023

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Breakfast is normally excellent but on Sunday choice was great but the hot food was only warm at 0845. No bar on Sunday evening. Constant hum with airco off. Fantastic decor, lovely staff and amazing lakeside location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff and food. Amazing experience

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Kemal Guechan

Stayed 1 night in Jul 2022

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Get Away
Friday to Monday stay. Room very comfortable and exceptionally large. Lovely hotel and situ is 5*. I only have two issues, one being the hot breakfast ie bacon, sausages eggs etc were cold on each morning so on the third day chose another option which there is plenty. The other being waiting time to receive drinks when ordered. We waited nearly 15 minutes for 4 drinks and there was only one other customer! Other than that we found the hotel very pleasant and will definitely go back but please sort out the hot food.
Stayed 3 nights in Apr 2022

10/10 Excellent

EDISON

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2022