Hotel El Altar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Altar

TV
Reception
TV
Double or Twin Room
Spa

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Laundry

Explore the area

Map
Avenida 11 de Noviembre y, Demetrio Aguilera, Riobamba, Chimborazo, 60107
  • Regional Autonomous University of the Andes Riobamba
    6 min walk
  • Sesquicentennial Park
    8 min walk
  • Carmen
    18 min walk

Room options

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

Similar properties

About this property

Hotel El Altar

Hotel with free breakfast, a quick walk to Regional Autonomous University of the Andes Riobamba
A restaurant, a snack bar/deli, and a steam room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Hotel El Altar offers 30 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Riobamba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel El Altar, you're just a quick walk from Regional Autonomous University of the Andes Riobamba. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room and a playground
  • Within a 10-minute walk of Regional Autonomous University of the Andes Riobamba and Sesquicentennial Park
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. An airport shuttle (available 24 hours) is available for a fee. A steam room, spa services, and a terrace are also featured at the business-friendly Hotel El Altar. Free self parking is available.

This 3-star Riobamba hotel is smoke free.

Guests are served free continental breakfast daily from 7 AM to 10 AM.
Hotel El Altar has a restaurant on site.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 24-hour room service

Things to do

  • Playground
  • Spa services
  • Steam room

Family friendly

  • Children's books
  • Children's toys
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Dryer
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per pet, per stay, plus a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 17 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
  • Pet deposit: USD 5 per day
  • Pet fee: USD 5 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL EL ALTAR Riobamba
EL ALTAR Riobamba
HOTEL EL ALTAR Hotel
HOTEL EL ALTAR Riobamba
HOTEL EL ALTAR Hotel Riobamba

Hotel El Altar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 6 out of 54 reviews" "
Rating 4 - Poor. 5 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and has parking lot
Stayed 2 nights in Aug 2024

8/10 Good

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

said

Travelled with family
Liked: Amenities
Very nice people. Very clean hôtel. En général evrything in this hôtel is perfect
Stayed 3 nights in May 2024

10/10 Excellent

Mina

Stayed 1 night in Dec 2023

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and professional. Full breakfast is nice. Would prefer real coffee to instant however.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice full breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Diego

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i stayed for 3 days. The staff was very accomadating and welcoming. The hotel is in a safe and convenient location.

6/10 Okay

Johnny

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service for the breakfast
Stayed 1 night in Aug 2022

4/10 Poor

Zoila

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not what I saw in the advertising, I was move to a room on the garage, was pretty old
Stayed 1 night in Apr 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
One night and it was pleasant
Stayed 1 night in Sep 2021

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a neat
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people and great place, clean and confortable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The room was a little small for even one person. And the hot shower was not so hot.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We expected a litttle bit more for the price we paid.
Stayed 1 night in Jun 2019

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great economical place to stay in Riobamba. Easy to find, convenient to the center of town, pleasing staff and a good value.
Stayed 1 night in May 2019

4/10 Poor

Phil, Vancouver, BC, Canada

Disliked: Property conditions & facilities, room comfort
Receptionist was friendly when we arrived. Room was reasonably clean, but small with old furnitures and needing a renovation. No outlets available unless unplugging the TV/Cable. Small washroom has no towel hangers and no soap/shampoo support in the shower. Restaurant food was good, but service totally inefficient. We've been waiting 20 minutes to ask for a coffee/desert, while the waitress was chatting in the kitchen... She brought the coffee and didn't even remove our plates... For the price paid, this hotel is FAR below expectations. Not recommended unless you have no other better options.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are uncomfortable and you can smell what is being cooked in the kitchen. Staff if not very agreeable.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Very friendly staff and a very good location. Safe and goog parking facility
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Riobamba.
This is our second time to stay here when visiting in Riobamba. You can't beat it for the price. Great service, very adequate rooms, terrific breakfast, convenient central location.

8/10 Good

Glen L., Tooele, UT

Inexpensive, clean and efficient.
Let the water run a while to get a warm (not hot) shower. Nice people. Easy in/out and access to town. Not many close restaurants.
Stayed 2 nights in Mar 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Service
People that works there, has no idea, they have no experiencie in hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

Abdel Ilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MERCI
Stayed 1 night in May 2024

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y seguro, volvería a hospedarme cuando viajo por trabajo
Stayed 1 night in May 2024