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Windsor Excelsior Copacabana

4.0 star property
VIP Access

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Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, pool loungers
Front of property
View from property
Luxo com Cama Casal
Ballroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    ‪1 min walk‬
  • Copacabana Beach
    ‪3 min walk‬
  • Rua Barata Ribeiro
    ‪4 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal

Standard com Cama Casal

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

  • 42 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva

Suíte Executiva

  • 62 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout curtains, soundproofing

Standard com 2 Camas de Solteiro

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal

Superior Executivo com Cama Casal

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout curtains, soundproofing

Suíte Família

  • 48 sq m
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout curtains, soundproofing

Superior com Cama Casal

  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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  • Restaurant
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4.6 out of 5, Wonderful, (1031)
The price is €233
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About this property

Windsor Excelsior Copacabana

Beach fun in outdoor pool, near Copacabana Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Windsor Excelsior Copacabana's great beach location. During your stay, you're just a quick walk from Copacabana Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Avenida Atlantica and 3 minutes by foot from Copacabana Beach
Windsor Excelsior Copacabana offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Windsor Excelsior Copacabana.

This Rio de Janeiro hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: BRL 60-75 for adults and BRL 60-75 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults, and BRL 60 to 75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 84 out of 1006 reviews
Rating 4 - Poor. 31 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela

Travelled with family, Travelled with family and small children
Liked: Staff & service
Prime location in Copacabana, great breakfast and the staff were nice. Rooms need some work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Akshatha, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean hotel. Friendly staff
Stayed 2 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J’ai beaucoup aimé l’hôtel, le personnel très gentil très serviable. J’avais une chambre simple mais très confortable. L’hôtel est très bien entretenu la piscine magnifique. Merci pour ce séjour et je reviendrai à cet hôtel.
Stayed 7 nights in Nov 2024

8/10 Good

Sérgio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and fabulous service
Stayed 1 night in Nov 2024

10/10 Excellent

Maikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

RAPHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process is laborious and confusing. The staff is not very friendly. The rooms are very small. We were given two twin beds for a family of four. The sheets were stained and I had to request new ones. There are no amenities. The accommodation does not commensurate with the price and I guess people choose this hotel because it is close to the beach. I would definitely not recommend!!
Stayed 1 night in Nov 2024

6/10 Okay

Gianni

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, but avoid if you can
The staff were very kind and helpful, but this is far from a four star hotel. The property is quite worn and could use a renovation. I also saw loose hairs in my room, the shower products looked expired, the shower head was rusted/molded and the shower itself looked like it was made of raw dry wall.
Stayed 1 night in Nov 2024

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities, room comfort
Localização e café da manhã são o ponto forte
Como é a quarta vez que me hospedo no Windsor Excelsior, sendo que a anterior foi em 2016 acho que está no hora de uma reforma no hotel... não dá mais para ter bidê no banheiro. Mas o quarto é amplo, o café da manhã excepcional, a cama é espetacular e a localização perfeita.
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brazil 2024
Stayed 5 nights in Oct 2024

6/10 Okay

Scott

Stayed 3 nights in Oct 2024

6/10 Okay

Renata

Liked: Cleanliness
The location is perfect; however, the manager Thiago is arrogant. The rest of the staff is okay, not particularly friendly except for the bellboys and the guys outside. On my last night, I couldn’t sleep because of the noise from the room above. I had to call reception three times (the guy on duty tried to help), but the following day, when I went to complain, the manager was arrogant again. I also noticed that the treatment toward Latinos isn’t the same as for Europeans. The cleanliness was good, but the hotel needs a renovation. The bathrooms look old, and the TVs are very small (the one in my room was fine, but the ones in other rooms were not as good).
Stayed 3 nights in Oct 2024

8/10 Good

Jeniffer

Stayed 5 nights in Oct 2024

10/10 Excellent

Shui-zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

marco antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Hhki
Stayed 2 nights in Oct 2024

6/10 Okay

Burt

Travelled with partner
Liked: Cleanliness, staff & service
Not a bad stay and hotel employees were kind
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Staff was very helpful, room was clean, water pressure is fantastic and right on the beach.
Stayed 1 night in Oct 2024

8/10 Good

Sigrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel to anyone wanting a perfect location on Copacabana beach for a competitive value. The breakfasts were very good and the staff is great!
Stayed 4 nights in Oct 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
The staff has been great. Extremely helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a great location! Walking distance to beach, many restaurants and shops. The room had many issues….mold in the bathroom, lights flickering, AC had to be fixed, outlets not working, key constantly needed to be reset, elevator doors close on you while walking in (to the point I have bruising), when staff would clean the room the floors were never swept and toliet paper not refilled. Breakfast Buffett was ok nothing crazy, but overall the staff was GREAT. Everyone was friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lilian Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O funcionário Vinicius foi muito gentil e competente ,destacando -se dos outros funcionários. Recomendo a amigos e parentes.
Stayed 4 nights in Oct 2024