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4.4 out of 5

"Decent stay at this hotel right in the thick of copacabana. Good nearby dining options and a great rooftop for drinks and views of copacabana beach an ... " More

By a verified traveller on Tue 07 Nov 2023

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Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxo Vista Mar Panoramico

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxo Vista Mar com Varanda

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxo Top Floor Vista Mar com Varanda

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Top Floor

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxo Top Floor Vista Mar Panoramico

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at PortoBay Rio de Janeiro. During your stay, you're just a quick walk from Copacabana Beach. Free WiFi in public areas, a full-service spa and an outdoor pool are available.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Sugar Loaf Mountain and 6 minutes from Parque Henrique Lage
  • Airport shuttle service available for a fee

PortoBay Rio de Janeiro ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PortoBay Rio de Janeiro

Everyone (7) Couples (5) Family (2)
4 out of 5
Decent stay at this hotel right in the thick of copacabana. Good nearby dining options and a great rooftop for drinks and views of copacabana beach and sugar loaf. Hotel not as good as other Portobay hotels but the Staff were exceptional. Would stay again.

Posted by on 7 Nov 2023

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Comment from Hotel Management

10 Nov 2023 by Gustavo Zanotta

Dear SamuelThank you for your comments and for choosing our hotel. It was a pleasure to have you with us and we hope to see you again soon.

4 out of 5
Great location Friendly staff Large comfortable bed Small pool on the roof with a bar. Poor water pressure, the hotel looks newer in the pictures however saying that the hotel isn’t run down, I was not wowed by the hotel but at the same time I didn’t not like it either. I do feel it was over priced for what I paid.

Posted by on 8 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Isabela Guedes - Guest Relations

Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel.

5 out of 5
We had a fabulous suite with a panoramic view of Copacobana beach. The only problem was that breakfast was a little limited and you have to be very patient to get coffee and top ups. Can't believe they do breakfast every day! The restaurant was nice.

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Isabela Guedes – Guest Relations

Dear Guest, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Isabela Guedes – Guest Relations

2 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Isabela Guedes

Thank you for your comments. We are very sorry that your stay did not match your expectations. However, we hope that you will allow us to regain your confidence on your next stay with the PortoBay group, when we shall be entirely at your disposal!

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Isabela Guedes – Guest Relations

Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon.

5 out of 5
I booked a superior top floor room then was upgraded to the deluxe panoramic room, it was fabulous I was greeted with a glass of fizz at check in and got excellent service throughout my stay. One of the best buffet breakfasts....even fizz there too!!! Beautiful views of Copacabana from the roof top pool (very small) Room service was excellent and very good value, book a superior room if you can well worth it!!

Posted by on 10 May 2019

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Comment from Hotel Management

17 May 2019 by Isabela Guedes – Guest Relations

Dear Guest, First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Isabela Guedes – Guest Relations

4 out of 5
-View of Copacabana -Reasonable Price -good breakfast

Posted by on 30 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Simone Naue

Dear Guest, Thank you for your comments and we hope to be able to see you again in the near future. Regards,

4 out of 5

Posted by on 1 Nov 2023

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Comment from Hotel Management

25 Nov 2023 by Gustavo

Thank you for your positive comments. I will share them with our team.It is always good to see you again.Thank you,Gustavo Zanotta – Rooms Division Manager

5 out of 5
Sehr freudliches Staff und gutes Frühstücksbuffet. Tolle Aussicht vom Rooftop-Pool

Posted by on 1 Sep 2022

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Comment from Hotel Management

2 Sep 2022 by Hayanne Maghelli - Hostess

Sehr geehrter Gast,zunächst möchten wir uns erstmal bedanken, dass Sie sich für unser Hotel entschieden haben. Ihre Meinung ist uns sehr wichtig, und deshalb bedanken wir uns, dass Sie mit uns teilen.Wir sind sehr froh darüber zu erfahren, dass unser Hotel und unser Team in der Lage waren, Ihre Erwartungen zu erfüllen. Wir freuen uns schon darauf, Sie bei Ihrem nächsten Aufenthalt wieder willkommen zu heißen.Mit freundlichen Grüßen Hayanne Maghelli - Hostess

5 out of 5
Reception sehr freundlich und jederzeit hilfsbereit. Schönes Morgenbuffet. Hotel ist empfehlenswert.

Posted by on 24 May 2022

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Comment from Hotel Management

10 Jun 2022 by Hayanne Maghelli - Hostess

Sehr geehrter Gast, vielen Dank für Ihre Bewertung und Kommentare. Es war eine große Freude, Sie im PortoBay Rio willkommen zu heißen. Wir sind sehr erfreut darüber zu erfahren, dass Sie einen angenehmen Aufenthalt in unserem Hotel hatten. Wir freuen uns schon darauf, Sie bei ihrem nächsten Besuch in Rio de Janeiro willkommen zu heißen. Mit freundlichen Grüßen Hayanne Maghelli - Hostess

Property Features

PortoBay Rio de Janeiro offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly PortoBay Rio de Janeiro. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4-star Rio de Janeiro hotel.

  • 1 building
  • 117 guestrooms or units
  • 20 levels
  • Conference rooms
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Rio de Janeiro Central Station (9.2 km / 5.7 mi)
  • Metro station: Cardeal Arcoverde Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

PortoBay Rio de Janeiro offers 117 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Travel cot

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

La Finestra – This brasserie serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Spa Services

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.

  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 70 per person
  • Airport shuttle fee: BRL 220 per vehicle (one-way)
  • Nearby parking fee: BRL 85 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Rio
  • Hotel Porto Bay Internacional Rio
  • Hotel Porto Bay Rio
  • Hotel Rio Porto Bay Internacional
  • Internacional Rio
  • Porto Bay Hotel
  • Porto Bay Internacional
  • Porto Bay Rio Internacional Hotel
  • Porto Rio
  • Rio Porto Bay
  • Porto Bay Rio Internacional Hotel Rio De Janeiro, Brazil
  • Porto Bay Rio Internacional Hotel Rio de Janeiro
  • Porto Bay Rio Internacional Rio de Janeiro
  • Porto Bay Rio Internacional
  • Hotel Porto Bay Rio Internacional
  • PortoBay Rio Internacional Hotel Rio de Janeiro
  • PortoBay Rio Internacional Hotel
  • PortoBay Rio Internacional Rio de Janeiro
  • Porto Bay Rio Internacional Hotel De Janeiro Brazil
  • PortoBay Rio Janeiro Hotel
  • PortoBay Hotel
  • PortoBay Rio Janeiro
  • PortoBay
  • PortoBay Rio Internacional
  • Rio Internacional Hotel
  • PortoBay Rio De Janeiro Hotel Brazil
  • Hotel Porto Bay Rio Internacional
  • PortoBay Rio de Janeiro Hotel
  • PortoBay Rio de Janeiro Rio de Janeiro
  • PortoBay Rio de Janeiro Hotel Rio de Janeiro

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.