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Rilets Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rilets Resort & Spa

Junior Suite, Balcony
Indoor pool
Reception
Front of property – evening/night
Superior Suite, Balcony

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Pool
  • 24/7 front desk

Explore the area

Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643
  • Church of Rozhdestvo Bogorodichno
    2 min walk
  • Seven Rila Lakes
    167 min walk
  • Rila Monastery
    4 min drive

Room options

Presidential Apartment, Balcony

  • 130 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony

Economy Double Room, Balcony

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About this property

Rilets Resort & Spa

Family-friendly hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a conference center are onsite.
Rilets Resort & Spa offers 76 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Rila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and fans. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
During your stay at Rilets Resort & Spa, you're just a quick walk from Church of Rozhdestvo Bogorodichno. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials, or manicures and pedicures at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym and a playground
  • Steps from Church of Rozhdestvo Bogorodichno and Rila Monastery
  • Airport shuttle service available for a fee
Rilets Resort & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Rilets Resort & Spa. Free self parking is available.

This 4-star Rila hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 10:30 AM.
Rilets Resort & Spa has a restaurant on site.
24-hour room service is available.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rilets Resort Rila
Rilets Resort
Rilets Rila
Rilets Resort Spa
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Rilets Resort & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 5 out of 30 reviews" "

7.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mary, Brisbane, Australia

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Dobrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

elizabeth J

Liked: Property conditions & facilities, room comfort
Beautiful hotel, terrible breakfast service.
Stayed 1 night in Apr 2019

2/10 Terrible

JD, Washington, DC

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible construction. Terrible staff. Terrible experience.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a 4 star hotel.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Stayed 1 night in Mar 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious. The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken. On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery. Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, very near the monastery. The room was clean and all of the staff members who we encountered were pleasant. We had breakfast and dinner there. Both were fine. We didn't use any of the facilities, so I can't speak to those, but the pool looked inviting.
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Manuela

Stayed 1 night in May 2022

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourisme hôtel au top! très beau complexe parfait ! mais restauration à revoir personnel pas compétent et petit déjeuner vraiment léger. Isolé .Pas trop indiqué impossible d'aller se restaurer ailleurs car éloigné
Stayed 1 night in Sep 2019

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Hotel très bien, confort. Par contre barman pas très gentil, le personnel ne parle pas anglais (!) sauf à la réception, pas de serviettes ni de sorties de bain dans nos chambres, un oubli? Lit excellent, calme, très sympa la partie spa, bon petit dej
Stayed 1 night in Aug 2019

6/10 Okay

mario

Disliked: Staff & service, property conditions & facilities
Lusso in disfacimento
Luogo splendido! Una passeggiata nel bosco lo separa dal monastero di Rila, esterno bello, interno lussuoso con opere d’arte. In giro poco personale, chiediamo un cerotto, prendono la cassetta del pronto soccorso praticamente vuota! Andiamo in stanza molto bella, ma manca il frigo! Lo scompartimento adibito vuoto! C’è il Bollitore ma ne zucchero ne caffè o te! Andiamo al centro benessere: bellissimo , peccato che l’Hamman non funzionava, la stanza di ghiaccio nemmeno così come l’idromassaggio nella piscina. Comunque sauna e bagno turco attive. Non c’era comunque nessun addetto. Colazione minimal. In sintesi bel posto ma merita maggiore manutenzione ( presenti anche parrucchiere chiuso, nightclub chiuso etc..)
Stayed 1 night in Aug 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturaleza y monasterio
La habitación enorme y el baño muy pequeño, le falta mampara para que no se inunde todo. Lo peor el desayuno, muy malo para esa categoria de hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete disaster, most windows had the glass broken, missing tiles in the pool, half of the spa were out of service, slow and awful customer service, the food at the restaurant was at best ok though the price were inflated. The whole place was a rip off for the price we paid...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近里拉修道院的桑拿酒店
酒店設施齊全，就係里拉修道院附近，可步行前往。服務很好，忘帶雨傘，員工都借給我們，我們入住是淡季，可以延遲退房。有室內泳池，有桑拿，而且房費便宜，非常好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage im Rilatal
Angenehmer Empfang sehr gutes Essen obwohl schon spät, gute Betten schönes Bad. Frühstück in Ordnung Lage zum Kloster ein Traum
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Le déjeuner est tiède. Il n'y a pas de chaises sur le balcon. Le lit king est composé de deux petit matelas. Section SPA non finie. Femme de ménage aux 2 jours dans la chanbres. Pas de réfrégirateur. Pas de fenêtre vers l'extérieur exceptée la petite porte vitrée du balcon.
Stayed 2 nights in May 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hôtel à déconseiller
Service médiocre. Chambre pas dispo à 14h comme annoncé car pas prête. On nous demande de patienter. Au bout d'une heure on s'inquiète, la personne nous avait oubliés. Pas de papier toilettes dans la sdb, on en demande à l'accueil la personne nous dit qu'on va nous en apporter, on attend toujours. La douche qui fuit. Au restaurant, on passe commande, le plat de Mr n'est pas disponible, il en choisit un autre. La serveuse revient 10min plus tard pour nous dire que mon plat n'est pas non plus disponible. Je change mais ne prends pas le même que Mr. On se retrouve 30 min plus tard avec le même plat, que ni l'un ni l'autre n'avons commandé, et vraiment pas terrible pour le prix. 2h pour 2 escalopes... Petit dej buffet pas extraordinaire, une seule machine à café pour beaucoup trop de monde. Bref un hôtel plein de prétentions mais rien ne suit derrière. On déconseille vraiment.
Stayed 1 night in Apr 2019