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Tru by Hilton Ashland

2.5 star property

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Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Business centre
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • James River Cellars Winery
    ‪7 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Ashland - Hanover, VA

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1009)
The price is €114
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Country Inn & Suites by Radisson, Ashland - Hanover, VA

About this property

Tru by Hilton Ashland

Suburban hotel with a fitness center and a 24-hour front desk
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Ashland. During your stay, you'll be within walking distance of Randolph-Macon College. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a business center, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Randolph-Macon College and a few minutes from Ashland/Hanover Visitor's Center
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. There's an onsite business center. The business-friendly Tru by Hilton Ashland also features a fitness center, coffee/tea in a common area, and an elevator. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Mini-fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 994 out of 1469 reviews
Rating 8 - Good. 263 out of 1469 reviews
Rating 6 - Okay. 111 out of 1469 reviews
Rating 4 - Poor. 47 out of 1469 reviews
Rating 2 - Terrible. 54 out of 1469 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and I was able to check in early after my flight.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Xavia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s been a while since I’ve had exceptional customer service at a hotel. Tori, first point of contact was a gem. Very helpful, friendly and accommodation at check in. Later that evening Iesha was at the front desk and she was able to tell me about the are, where to get what I needed and on top of that any additional pillows, blankets etc… she made it happened. . The hotel was very clean. Showers had great water pressure and temperature. Rooms were clean. Loved the hardwood floors, you name it. Definitely will stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Kylie

Liked: Staff & service
It’s convenient and allows pets. But I didn’t have any hand soap in the bathroom and there was a tiny roach I had to kill. The cleanliness and diligence in supplying amenities could definitely be better. But it’s a good price and convenient to the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Karry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was clean and comfortable, but had some wear and tear, especially in the bathroom. Breakfast was standard stuff but good and hot. Convenient to dining, Walmart, and Kings Dominion. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the Interstate noise all was splendid. Modern, clean facilities and an awesome shower, free breakfast and 24/7 Lavazza coffee in the Lobby - I will stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not sleeping there again!
The noise from the highway was so loud I could hardly sleep even with a pillow over my head! Those windows did nothing to block the sound! The first room we were in was next to a barking dog at 10:45 at night! The staff was helpful but said they had no other rooms as there had been a large accident on 95 and people were backed up for hours. Breakfast was poor.
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra, Savannah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great one night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot!
Excellent service and amenities. Perfect spot for a quick getaway, and close to shopping and dining options. Short walk to the beach, and had indoor and outdoor pool options. Very happy with our stay
Stayed 1 night in Oct 2024

10/10 Excellent

wen

Liked: Cleanliness, property conditions & facilities
Clean and pet friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My TV wasn't working properly and there was a light out. The front desk contacted maintenance and they arrived very shortly after the request and were able to help assist with both items.
Stayed 1 night in Oct 2024

8/10 Good

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ed

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shelley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy online check in
Stayed 1 night in Oct 2024

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like a baby!!!
Stayed 1 night in Oct 2024

10/10 Excellent

david B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby. Reception staff were friendly, efficient and very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the late check out as well as the staff was very profesional and kind. I have stayed here multiple times and have always enjoyed the room and the bed! Sooo confortable so much so I googled the bed to find out how to purchase one. The pillows are also great! We recently stayed at a Hampton Inn with the expectations since it is also a Hilton that the bed would be as confortable sadly it was not. Thank you Tru!
Stayed 1 night in Oct 2024

8/10 Good

virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Weird location with a sketchy motel next to it but the front desk girl is always so nice and full of energy. The walls are THIN. The guy next to us was talking on the phone and we could make out his whole conversation. Would have been annoying but we just turned the tv up. Also, the thermostat only went up to 68. I like my rooms COLD.
Stayed 1 night in Oct 2024