Springhill Suites by Marriott Richmond Northwest

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Pool
Studio, 2 Double Beds, Non Smoking
Terrace/patio
Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
9960 Independence Park Drive, Richmond, VA, 23233
  • Short Pump Town Center
    6 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • University of Richmond
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    26 min drive

Room options

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

Studio, 2 Double Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel in Richmond with free breakfast and a fitness center
A fitness center, a business center, and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Our customers tell us they can't get enough of the free breakfast at Springhill Suites by Marriott Richmond Northwest. During your stay, you'll be close to Short Pump Town Center. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from Short Pump Town Center and 11 minutes from University of Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (280 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 48 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marek

Stayed 1 night in Aug 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and the beds are very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Johnathan

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this location to move my son in his college dorm. It was clean and quiet.
Stayed 2 nights in Aug 2024

8/10 Good

Sofiia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Aug 2024

8/10 Good

Orfa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Sean

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay that was very pleasant. Room was extremely nice (appeared new), comfortable and very clean. My one and only complaint is that there was trash still in one of the trash cans when we checked into our room.
Stayed 1 night in Aug 2024

2/10 Terrible

India

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged a smoke free environment fee b/c a house keeper said they found Marijuana in my room. When i called, they gave 2 stories: (1) evidence of Marijuana & (2) said someone was smoking. I am insulted & will try to get my money back. I took a tour of the room- no evidence of smoke, but my money was missing.
Stayed 1 night in Aug 2024

10/10 Excellent

TEResa

Travelled with family
Great
Stayed 2 nights in Aug 2024

8/10 Good

TEResa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arlinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness
Room did not get made up 2 out of 4 days. Garbage was not emptied when room was cleaned. It’s our 2nd and last time at this chain.
Stayed 4 nights in Aug 2024

10/10 Excellent

Buffie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was clean and spacious. I’d stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Destinee

Stayed 1 night in Jul 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladies at the front desk were sweet
Stayed 1 night in Jul 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a really good breakfast downstairs in the mornings
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. My only complaint is I wish the layout had a little more walking space and the TV location in the room I found unusual. Other than that it was good .
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

4/10 Poor

Harutai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024