Quality Inn Chester - South Richmond

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Chester - South Richmond

Exterior
Pool
Business Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12711 Old Stage Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    10 min drive
  • Henricus Historical Park
    14 min drive
  • Richmond National Battlefield Park
    20 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn Chester - South Richmond

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Quality Inn Chester - South Richmond offers 70 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quality Inn Chester - South Richmond. During your stay, you're just a quick walk from Parker's Battery Park. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Parker's Battery Park and a 5-minute drive from The Lazy Daisy
Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Chester - South Richmond. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Chester hotel.

Guests are served free buffet breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Chester
Quality Inn Chester
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Quality Inn - West Chester Ohio
Quality Inn
Quality Inn Chester
Quality Chester South Richmond
Quality Inn Chester - South Richmond Hotel
Quality Inn Chester - South Richmond Chester
Quality Inn Chester - South Richmond Hotel Chester

Quality Inn Chester - South Richmond Reviews

Reviews

6.8
Rating 10 - Excellent. 192 out of 687 reviews" "
Rating 8 - Good. 176 out of 687 reviews" "
Rating 6 - Okay. 109 out of 687 reviews" "
Rating 4 - Poor. 98 out of 687 reviews" "
Rating 2 - Terrible. 112 out of 687 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Katara

Disliked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed and I couldn’t make it to Richmond. I had to stay overnight in Charlotte. The property refused to give me a refund. I’ve tried to talk to the manager about the manner and I keep being told that the manager is not in. They put me down for a “no call, no show” when it wasn’t my fault and I kept them updated about what was going on.
Stayed 2 nights in Aug 2024

6/10 Okay

Kayti

Business traveller
Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Shanna

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total waste of money and time.
Never even checked into the room, . Construction going on with dry wall dust and trash all over. We requested to look at the room, they took us upstairs, we left out. They are not suitable to run a hotel during the construction as the amenities are false and the place just just terrible. The manager was so rude. They charged me the full 1 week but then reimbursed me for 5 nifhts. They charged me full price for one night and i never even checked. Never recommend to anyone.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I was very comfortable and had no problems with check-in. Staff was very friendly at check in and check out
Stayed 1 night in Jul 2024

4/10 Poor

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Won't stay again
Hotel was in renovations which was not disclosed. Room smelled of mildew and had small flies. Front desk was nice and moved us to another room which didn't smell as badly and no flies. Breakfast was extremely limited
Stayed 1 night in Jul 2024

4/10 Poor

Ariel

Motel vibes, under construction, pool was closed
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay very clean
Stayed 2 nights in Jul 2024

4/10 Poor

Amie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel has a very strong and nasty smells. This place has really ran downhill, everything is broken in this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Merlin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Curtis

Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities
It was a bargain compared to other places- but could have been up front that the fitness center and pool are both closed and unusable. In need of renovations which are underway. Room hadn’t been vacuumed but there weren’t any bugs. Located next to the highway so even with earplugs the noise of engines woke me up a lot.
Stayed 3 nights in Jun 2024

2/10 Terrible

Warrenton

Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Stayed 1 night in Jun 2024

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Life
This gem of a location is receiving an upgrade. Smoking is no longer permitted onsite and that is a plus.
Stayed 1 night in Jun 2024

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Website very misleading, hotel still under construction, not newly renovated. Wall falling apart over window. Elevators smelled like marijuana whole time. Stains on linen. Not impressed at all.
Stayed 3 nights in Jun 2024

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
BED BUGS, RUN!
BED BUGS!!!!! RUN!!!!!!!
Stayed 3 nights in May 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, amenities, property conditions & facilities
Very uncleanly and a smelly place. Tried to get the smoke detector fixed and couldn’t get that done. Left for the second night and they wouldn’t give us a refund. Terrible hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Desk help was excellent. Also the extra large and tall luggage dolly was convenient and much needed.
Stayed 1 night in May 2024

2/10 Terrible

John

Stayed 1 night in May 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Place required an update.
Stayed 1 night in Mar 2024