Quality Inn and Conference Center

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Indoor pool, pool umbrellas, pool loungers
Property amenity
Lobby
BBQ/picnic Area

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Glenn Miller Park
    ‪4 min drive‬
  • Hayes Arboretum
    ‪5 min drive‬
  • Richmond, IN (RID-Richmond Municipal)
    ‪15 min drive‬

Room options

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn and Conference Center

Pet-friendly hotel with free breakfast connected to the convention center in Richmond
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center.
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
With your stay at Quality Inn and Conference Center, you'll be connected to the convention center and within walking distance of Richmond Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and extended parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and 3 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Richmond Mall and a few minutes from Rose Garden
  • Pets welcome for a fee
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4740 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 137 out of 1000 reviews" "
Rating 2 - Terrible. 120 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eliazar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
People at front desk humble
Stayed 1 night in Oct 2024

8/10 Good

M

Stayed 2 nights in Oct 2024

8/10 Good

Glen R

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Clint

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ednei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Yhe bed was very comfortable. The Continental breakfast was paltry with not much variety. The curtain was broken in a couple spots. Staff was friendly. There were tiles missing in the bathroom
Stayed 3 nights in Oct 2024

6/10 Okay

Ann

Liked: Staff & service
Walls were very thin. I could hear the person in the next room snoring.
Stayed 4 nights in Oct 2024

4/10 Poor

Warren

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
floor wet between wall and bed, heating and air stop working
Stayed 2 nights in Oct 2024

4/10 Poor

Jordan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked room based on they had a pool but the pool was closed. There was no food in the vending machines. There was a pungent odor in the hallways and rooms. The tv in the room did not work. I'd only suggest booking this room if you were looking for a place to stay at bottom dollar pricing. Many other great hotels in the area.
Stayed 1 night in Oct 2024

2/10 Terrible

Ancelmo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty stinks like cigarette smoke and room had water stains on the ceiling and plaster peeling ,dirty furniture
Stayed 1 night in Oct 2024

6/10 Okay

Glen D

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The breakfast was limited to bread items. The staff was rude
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room
Stayed 3 nights in Oct 2024

4/10 Poor

Kylie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was not worth offering.
Stayed 1 night in Oct 2024

4/10 Poor

Timothy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Poorly maintained property with issues inside & out. If I wasn't so tired upon arrival, I would've slept in my vehicle at a rest area. Water coming out of faucets stunk so bad that I opted not to take a shower or brush my teeth at this place.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a handyman. Valance pulled halfway down at the window , weak batteries in remote. Bed was very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Romeo

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Neil

Liked: Staff & service
It was close to where we were going
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffery

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of these petty reviews it proves to me that people will complain about anything. If you believe you should be treated like royalty then spend your money like royalty and stay at a Hilton for $200.00 a night. I travel all over the country and stayed at this motel for several weeks on two different occasions, had zero issues, and would definitely stay here again if I’m ever back in Richmond. I stayed at two other motels close to the same rate before finding this one and it was by FAR the best. If you’re on a budget and looking for a place to stay in Richmond, don’t waste your time with the other motels with the similar rates.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when I’m in town for work. The staff is great and the rooms are extremely nice and clean. I will continue to stay each time because it’s affordable too.
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Breakfast was very limited. Disappointing
Stayed 1 night in Oct 2024