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Moxy Richmond Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Exterior
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    2 min walk
  • Penny Lane Pub
    1 min walk
  • Richmond Main Street Station
    14 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    14 min drive

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View (Hearing Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Loft (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Desk, laptop workspace, blackout curtains, free WiFi

Loft

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, No View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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Property entrance

The Commonwealth

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1211)
The price is €271
for 1 night
includes taxes & fees
14 Jan - 15 Jan
The Commonwealth

About this property

Moxy Richmond Downtown

Colonial Richmond hotel in Downtown Richmond with a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Moxy Richmond Downtown. During your stay, you're just a quick walk from Central Business District. You'll find features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Central Business District and Broad Street
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

Bar Moxy - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 249 ft (USD 20 per day)

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour fitness centre
  • Table football

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 286 reviews" "
Rating 8 - Good. 46 out of 286 reviews" "
Rating 6 - Okay. 20 out of 286 reviews" "
Rating 4 - Poor. 15 out of 286 reviews" "
Rating 2 - Terrible. 16 out of 286 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Andrea

The first thing I noticed that the lines should are washed with either Gain or Tide detergent or another inexpensive option that I am unfortunately allergic too. I spend most night awake trouble breathing, and at 2 AM I began vomiting. The shower door did not stay closed wich made it difficult since the floor is so slippery that holding on to the handle while soaping as well as holding the door shut required an acrobatic act that I will never hope to repeat. Too many toxic chemicals floating throughout the hotel. Stepping into a gloomy hallway from the elevator is depressing.
Stayed 1 night in Sep 2024

2/10 Terrible

Caitlin McCormick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We arrived at 3pm for check-in and our room was not ready. We waited at the check-in desk for an employee to tell us this information for nearly 10 minutes. No apology, just told us to wait until rooms were ready. We returned after our scheduled plans, only to be given a bunk-bed room without any heads up. I booked a queen room for 2 nights 2 months ahead of our stay. Unacceptable and unprofessional hotel. We will not be back and would not recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and all Moxy’s
Stayed 1 night in Jul 2024

10/10 Excellent

Ellena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun during our stay. The staff were amazing and made the stay so much fun! 100000 percent recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Montakia

Stayed 1 night in Aug 2024

4/10 Poor

Dana

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stay was amazing!! Really good vibes and down to earth! Everyone that worked there was super friendly and kind!! Room was clean! 10/10 would recommend stay here!! Ask the bartender for the “blue balls” you won’t regret it!
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay. Staff was excellent. Would have liked more lighting in the hallways on the way to my room but not a big deal. Highly recommend
Stayed 1 night in Aug 2024

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Creepy hallways (not chic)
So busy pushing the party atmosphere that it’s difficult to find the front desk. I got some backchat when I asked to change rooms because next to two doors that slammed loudly. Hallways dark enough to be spooky.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Comfy rooms. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

The atmosphere that the employees established was welcome, and made me feel like home! Very unique establishment with a bar, games and lounge area for socializing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant and if I were to stay in Richmond again, I would definitely book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Moxy! It was honestly so cozy and I loved the modern vibe of the hotel. It felt so much more homey than a basic hotel. I would definitely book with the Moxy!
Stayed 3 nights in Aug 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very hip, clean hotel. Friendly staff. Walkable to restaurants and convention center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Amenities, property conditions & facilities
Staff were very nice, helpful, and cheerful.
Stayed 1 night in Aug 2024

8/10 Good

Meredith, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Aeneas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decor and furniture are fun and unique, hipster vibe to the max. Seems like it would be a fun place to stay with friends where you can pregame before heading out for dinner and more fun. All staff were engaging and friendly. The evening staff especially. Kudos to those ladies! The morning staff were curteous as well, I just found it difficult to get their attention and service when needing food and drink. Being the only person in the lobby awake, I wouldn’t think it would be difficult to notice me standing in front of you. Again, friendly once they assisted me, just felt like I was pulling them away from more important things, like morning front of house prep. Other than that, it was a great stay! Just wish I could have stayed longer to enjoy more benefits of the hotel instead of just a quick in and out to come in town for a concert at Richmond Music Hall.
Stayed 1 night in Aug 2024