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Hyatt Place Richmond/Arboretum

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property – evening/night
Lobby
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Seasonal outdoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    4 min drive
  • Chesterfield Towne Center
    5 min drive
  • Chippenham Hospital
    5 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1193)
The price is €101
for 1 night
includes taxes & fees
9 Dec - 10 Dec
La Quinta Inn & Suites by Wyndham Richmond-Midlothian

About this property

Hyatt Place Richmond/Arboretum

Suburban Richmond hotel in North Chesterfield with free breakfast
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Richmond/Arboretum. During your stay, you'll be close to Johnston-Willis Hospital. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by car from University of Richmond and 12 minutes from Virginia Commonwealth University
  • Dogs welcome for a fee
Hyatt Place Richmond/Arboretum offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 744 square feet (69 square meters) and includes conference space. The business-friendly Hyatt Place Richmond/Arboretum also features coffee/tea in a common area, a convenience store, and express check-in. For a fee, parking is available.

This 3-star Richmond hotel is smoke free.

Guests are served free buffet breakfast daily.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (744 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Hulu
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1015 reviews" "
Rating 8 - Good. 260 out of 1015 reviews" "
Rating 6 - Okay. 153 out of 1015 reviews" "
Rating 4 - Poor. 75 out of 1015 reviews" "
Rating 2 - Terrible. 72 out of 1015 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Way better choices in the area, pass this one up.
Overall, it's dated, in need of some maintenance (water stains on the ceiling, tired furniture, microscopic bathroom, no complimentary toiletries, fairly spartan breakfast provided. Wouldn't stay there again. last but not least, you have to pay for parking?? They don't mention that until AFTER you've booked a room!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ahmed

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not Clean, the shampoo and body wash were empty
Stayed 1 night in Aug 2024

6/10 Okay

Kerri

Travelled with family
Liked: Cleanliness
Our room was walked into twice by staff without anyone knocking. They claimed both times our room was marked as unoccupied. We have 3 children with us. Very unsafe. Also, the breakfast had limited selections compared to the pictures shown. Paying for parking on the hotel's property is also ridiculous.
Stayed 2 nights in Aug 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking Joke/Price gauge
They charge for parking ! not cool !
Stayed 2 nights in Aug 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

4/10 Poor

Peter

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing worth staying here. Room was dirty. NO resturant. NO bar. Worn out. Pay to park yourself in an open parking lot woth no security. EXPENSIVE. What a waste of money. Will stay next door at the Extended Stay for ALLOT less money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mélanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

sukhjit

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

New housekeeping policy for cleaning every other day needs to be more prominent and verbal at check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Friendly staff.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Paying for parking a night on top of $160ish a room is absurd. Rooms are decent and clean. Hallways get super loud at night like a party is going on.
Stayed 3 nights in Jul 2024

8/10 Good

James, Parrish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
There was an additional fee to park in the parking lot that I was not aware of - this is not acceptable. Second there was very limited food and drinks and no afternoon staff to serve drinks or prepare food as was customary at Hyatt Places.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Dirty
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Awful stay - would not recommend
Took front desk almost an hour to check us in/give us a room key. They put us in a room on the first floor that was in the service corridor so it was noisy all day and much of the night. Bathroom was so small you could hardly shut the door while you were standing on the inside of it. Also, checkout was listed as 12 noon but the house cleaners were beating on the door at 9 am.
Stayed 1 night in Jul 2024

8/10 Good

Shania

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue with the property was the parking situation. You have to pay for parking which is fine but they make you pay in 24hr increments meaning if you stay for 2 night you have to pay for 48hrs. Check out is at 12noon so the second day of parking you’re only able to utilize the parking until 12noon but you’ve already paid for the full 24hrs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben

Stayed 3 nights in Jul 2024

10/10 Excellent

Vuochnea

Travelled with family
Highly recommended
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Desk folks were very friendly and liked the size of the room. The practice is to only clean the room every other day. Didnt like that. Trash accumulated, only enough coffee for 1 day and if you asked for more you had to wait for it 2 days until they cleaned your room. Breakfast could be improved. Pool tiles needed cleaning. The big bottles of shampoo, body wash, etc need to be checked more frequently and changed. Ours were empty.
Stayed 4 nights in Jul 2024

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Twana

Liked: Cleanliness, staff & service, room comfort
Ok stay
The parking cost was outrageous and the rooms could use some updating
Stayed 3 nights in Jul 2024

8/10 Good

Charlotte

Travelled with family
Liked: Property conditions & facilities, room comfort
I saw the same room on another site for $20 less a night. The so called free breakfast leaves a lot to be desired. The dining area was cluttered with food and debris. The room we stayed in was acceptable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chip

Stayed 2 nights in Jul 2024