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Holiday Inn Express Richmond by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Richmond by IHG

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
6000 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Glenn Miller Park
    ‪5 min drive‬
  • Hayes Arboretum
    ‪6 min drive‬
  • Richmond, IN (RID-Richmond Municipal)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Comfort Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (436)
The price is €142
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Suites

About this property

Holiday Inn Express Richmond by IHG

Hotel in Richmond with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express Richmond by IHG offers 99 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the overall property condition at Holiday Inn Express Richmond by IHG. During your stay, you'll be close to Richmond Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Richmond Mall and a few minutes from Glenn Miller Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Richmond by IHG. Self parking is free.

This 3-star Richmond hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Express Richmond by IHG has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: USD 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Hub at Holiday Inn

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (4000 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 per person
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Holiday Inn Richmond Hotel

Holiday Inn Express Richmond by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 711 reviews
Rating 8 - Good. 207 out of 711 reviews
Rating 6 - Okay. 98 out of 711 reviews
Rating 4 - Poor. 34 out of 711 reviews
Rating 2 - Terrible. 31 out of 711 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our second time to stay at the Richmond, IN location. It was very clean; the bed was very comfortable; the bathroom was spotless and a nice size. I would have given the highest rating but on the morning we left there was no hot water. It was a cold morning and we really could have benefitted from hot water.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the cleanliness, super comfortable bed and easy checkin.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms great staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheri

Stayed 1 night in Nov 2024

6/10 Okay

John

Stayed 1 night in Nov 2024

10/10 Excellent

Sharon, Palm Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like being at home. Everyone treated us like family. The new renovations are superb.
Stayed 4 nights in Oct 2024

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent traveler hotel
The desk attendant was friendly and courteous. The room was clean, roomy and comfortable with a spacious bathroom and shower. Breakfast was terrific! The only downside is the location next to an interstate highway, but car travel is why we and most other guests were there for the night.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
The heater fan made a weird sound every time it went off
Stayed 1 night in Oct 2024

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Hotel looked new. Very clean and new.
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Hotel Stay
Nice stop. Excellent staff and good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Home away from Home
Always enjoy Holiday Inn Express and the breakfast is good
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took the check-in staff awhile to register me, probably due to 3rd party reservation glitch. This was by far the best Holiday Inn Express I have had occasion to use. Felt like I was in at least a 3 star hotel - the property must be on the new side. Did not sample food for breakfast but did have coffee (OK) and some ice water to go. I would certainly patronize this property again.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Quornelleus

Stayed 4 nights in Aug 2024

10/10 Excellent

Peyton

Stayed 1 night in Aug 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park with trailer. Clean, modern room, comfortable bed, decent breakfast and coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

4/10 Poor

JUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
BOOKED 3 ROOMS ONLY BECAUSE THEY SHOWED A BAR AND RESTAURANT INSIDE THE HOTEL. ARRIVED AND WAS TOLD THEY'D BEEN REMOVED MONTHS BACK. VERY DISSAPOINTED.
Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property appeared to be newly remodeled and was very clean. The desk staff need a little renovation. My cousin who is diabetic asked that the ice pak holder for her insulin be placed in a freezer. After returning about 2 hours later, it was still lying out and the desk staff just standing around.
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Stayed 1 night in Aug 2024