Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Exterior
Exterior
Exterior
Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Johnston-Willis Hospital
    5 min drive
  • Your Place Sports Bar & Grill
    3 min walk
  • Richmond Main Street Station
    13 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Richmond hotel in Bon Air with free breakfast and a fitness center
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel. During your stay, you'll be close to Chippenham Hospital. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Virginia Commonwealth University and 12 minutes from Broad Street
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and 2 meeting rooms are available. Free breakfast is available daily. The business-friendly Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 2

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 318 out of 791 reviews" "
Rating 8 - Good. 254 out of 791 reviews" "
Rating 6 - Okay. 121 out of 791 reviews" "
Rating 4 - Poor. 57 out of 791 reviews" "
Rating 2 - Terrible. 41 out of 791 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jasmine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing. Breakfast was amazing as well!
Stayed 3 nights in Sep 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my stay. The location wa close to where my parents stay and made it easy to visit. The room had plenty of space and breakfast was great. I hope they fix the treadmill in the gym. Otherwise, I recommend people staying here. People at the desk were always available and helpful.
Stayed 4 nights in Sep 2024

8/10 Good

Woodi

Business traveller
Liked: Cleanliness, staff & service, amenities
Just an overnight stay for a baseball tournament. The hotel had been somewhat updated & the beds were great. The bathroom had very noticeable mold, the toilet stayed backed up and the walls were crumbling. But, overall it was clean and it worked for what we needed.
Stayed 1 night in Sep 2024

4/10 Poor

kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Do not waste your money here. This property is not maintained. Gym equipment does not work. Front desk response was "sorry". A large sticky spill on 2nd floor 1 foot off the elevator was there for 2 days. Orange juice was more brown than Orange.
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Travelled with family
Liked: Staff & service
A nice stay
We enjoyed our stay here. Booked a suite that wasnt available upon arrival so they gave me 2 rooms to compensate. A pleasant surprise! Breakfast was good. Staff at front desk, breakfast area and cleaning were friendly and helpful. Pool was clean and fun. My only issue was the upholstery on the dinning room chairs. Please toss the chairs and replace without the fabric. Too many stains.
Stayed 3 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank u for an awesome experience
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Staff extremely friendly.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

digdem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and property was very nice. we stayed with my son and really enjoyed
Stayed 4 nights in Jul 2024

10/10 Excellent

edwin

Stayed 1 night in Jul 2024

6/10 Okay

Grzegorz

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The smell in the room was disturbing.
Stayed 1 night in Jul 2024

8/10 Good

Twana

Liked: Room comfort
Ok stay
The facility wasn’t the cleanest and the room had a damp odor . Front desk service was great .
Stayed 1 night in Jul 2024

8/10 Good

Desiree

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My kids enjoyed the pool we always had it to ourselves and was a nice bonus.
Stayed 3 nights in Jul 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Hiliday Inn Express. Staff was very pleasant.
Stayed 1 night in Jul 2024

2/10 Terrible

Suzanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall I had a very unpleasant experience here. They booked me in a different room than I reserved. Then changed rooms, but accidentally checked me out at that time. Despite my being present for the two nights I booked, they charged me a "no show" fee for the second night (their error). They refused to refund me for this fee and told me to dispute it with Expedia. Again, it was their mistake, not Expedia's. The manager hung up on me after shouting over me as I tried to dispute her assertion that there was nothing they could do. Also, the facilities were in disrepair. There were broken tiles in the bathroom, the shower curtain wouldn't stay in place and water got all over the floor every time you shower. I didn't complain about these things because I know that nowhere is perfect. However, their response to the mistaken charge was so frustrating for me that I felt the need to write this review.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Entry way furniture and outdoor pool dirty And
Stayed 3 nights in Jul 2024

8/10 Good

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

4/10 Poor

BETTIE

Disliked: Staff & service, amenities, property conditions & facilities
not enough staff. room was moist for ac breakfast could have been better
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Stayed 1 night in Jun 2024

8/10 Good

Monawar

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2024