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Holiday Inn Express Richmond Downtown, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Richmond Downtown, an IHG Hotel

Exterior
Free daily buffet breakfast
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
201 E Cary St, Richmond, VA, 23219
  • Virginia Commonwealth University
    ‪5 min walk‬
  • Broad Street
    ‪5 min walk‬
  • Greater Richmond Convention Center
    ‪10 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility Accessible, Transfer Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Communication Access, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Richmond Downtown, an IHG Hotel

Richmond hotel in Downtown Richmond with free breakfast and a 24-hour fitness center
A 24-hour fitness center, a 24-hour business center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Holiday Inn Express Richmond Downtown, an IHG Hotel offers 100 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Richmond Downtown, an IHG Hotel. During your stay, you're just a quick walk from Central Business District. You'll find features like free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Central Business District and 10 minutes by foot from Greater Richmond Convention Center
Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and concierge services are also featured at Holiday Inn Express Richmond Downtown, an IHG Hotel. Parking is available for a fee.

This Richmond hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • 20 bathrooms
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Richmond Downtown
Holiday Inn Hotel Richmond Express Downtown
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Holiday Inn Express Richmond Downtown Hotel

Holiday Inn Express Richmond Downtown, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1005 reviews" "
Rating 8 - Good. 281 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 59 out of 1005 reviews" "
Rating 2 - Terrible. 65 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
My stay was wonderful! Bed was comfortable and room was clean. Breakfast choices were plentiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk check!in clerk was excellent, so frie dly and thorough. Beds were comfy and everything very clean. Quiet, walkable to VCU.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay there every trip to Richmond
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Covenient location
Such a convenient location to the theater we were attending. Friendly staff at checkin and checkout.
Stayed 1 night in Oct 2024

10/10 Excellent

Mackenzie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot believe the wonderful experience we had at a "budget" hotel. When arriving on the property, we were greeted by the kindest desk clerk, Jason. Check-in was fast and easy. Our rooms were clean and spacious. The room was a little too warm at the start, but we were able to get the air conditioning working to cool it down. The area around the hotel can be noisy on Friday nights, but it wasn't much of the hotel's fault as there seemed to be some kind of party down the street. Breakfast was great and every single person we passed that worked for the hotel was extremely friendly and helpful. Any time we come to Richmond, we're definitely staying at the Holiday Express downtown.
Stayed 3 nights in Oct 2024

6/10 Okay

Leiguang

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Erica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was below average, unfortunately. The other reviews are correct about this property. The rooms are poorly cleaned and even the common areas are dirty. The housekeeping and cleaning staff need to step it up on this property. The sheets are stained which is gross to sleep on. The other staff is average but professional. Also, the fire alarm went off at 5 am just to cement how below-average our stay was.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Fairfax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upgraded me for free!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Poor experience
The staff were perfectly friendly but we were woken up at 5:30 am by the fire alarm, evacuated, then quickly shuffled back inside with little more than a brief apology and no explanation for what happened. Doors slamming at 8am woke us up after a fitful nights sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Amr

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This was one of the worst experiences ive ever had in a hotel. Where do I begin with, the first room they put us in was all smelling like Marijuana, the floors were dirty, found pubic hair on the floor, and the shower was dirty. They moved us to another room which was also dirty and disgusting. The shower floor is all rusty and the bathroom needs to be renovated. The room service is trash, they come in the morning do gove you towels and if you ask them to clean they say no. Like what the hell!. Would never ever go back there again. Please try to avoid and dont trust the pictures. Its a scam!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area in walking distance from convention center but far enough away that the area is quiet when convention events/festival streets are crowded:)
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Has everything you need.
Stayed 3 nights in Oct 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service! Incredibly kind and helpful. Great location for walking to The National!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria-Isabel

Stayed 1 night in Sep 2024

10/10 Excellent

Ziad, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean up to date, comfortable
Stayed 1 night in Sep 2024

8/10 Good

Krisztina

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean room. John at desk very helpful, and thorough. He recommended a local Thai restaurant that is excellent. Minor irritant: The parking garage beneath the hotel is open, anyone from street can walk right in. However, that's mitigated by the presence of many security cameras. Nice location. Nice hotel. We enjoyed our stay. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lavinia

Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was difficult.
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
It was an adequate facility, but staff was lovely
Stayed 2 nights in Sep 2024