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Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Free buffet breakfast
Check-in/check-out kiosk
Free buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
5030 W Village Green Dr, Midlothian, VA, 23112
  • Uptown Alley
    ‪20 min walk‬
  • River City Sportsplex
    ‪7 min drive‬
  • Pocahontas State Park
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) | Bathroom

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Jetted Tub

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Jetted Tub

  • 28 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Richmond-Midlothian

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1249)
The price is €135
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG

Suburban Midlothian hotel in Brandermill with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel offers 96 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Midlothian hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel. During your stay, you'll be within walking distance of Uptown Alley. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Uptown Alley and 6 minutes from Southside Speedway
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. Event space at this hotel measures 750 square feet (70 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Richmond-Brandermill, an IHG Hotel. Self parking is free. You'll have access to the indoor pool at a partner property.

This Midlothian hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (750 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Richmond-Brandermill
Holiday Inn Express Hotel Richmond-Brandermill Midlothian
Holiday Inn Express Richmond-Brandermill
Holiday Inn Express Richmond-Brandermill Midlothian
Holiday Inn Express Hotel Richmond-Brandermill
Holiday Inn Express Richmond-Brandermill
Hotel Holiday Inn Express Hotel & Suites Richmond-Brandermill
Holiday Inn Express Hotel Suites Richmond Brandermill
Holiday Inn Express Hotel
Holiday Inn Express
Express Richmond Brandermill
Holiday Inn Express Hotel Suites Richmond Brandermill

Holiday Inn Express Hotel & Suites Richmond-Brandermill by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 250 out of 564 reviews
Rating 8 - Good. 144 out of 564 reviews
Rating 6 - Okay. 86 out of 564 reviews
Rating 4 - Poor. 55 out of 564 reviews
Rating 2 - Terrible. 29 out of 564 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Dianne

Travelled with family
Liked: Amenities
Due to the construction/repairs occurring at the hotel, there was dust & debris in the stairwell, on the stairs & rails & on the carpet of the 1sr floor of the building. Also, the elevator call buttons did not light up on the 3rd floor & there was a note on the elevator door frame instructing you to go down the stairs to the 2nd floor in order to get the elevator ( not good for 2 persons who have disabilities). Lastly, we left our room in the am after staying at the hotel the 1st night, the maid saw us leave as she was outside the room in the hallway. When we returned to the hotel for our 2nd night, the bed was unmade & dirty used towels in the bathroom were still on the floor.
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Staff & service, amenities
Property under renovation construction and is active throughout the day. Elevator, hallway, and ice machine area had debris and workers during daylight hours. The hotel was good otherwise and this didn’t effect our stay but didn’t know when I made our reservation only when we checked in.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Construction/renovations
This hotel is undergoing renovations, so there's lots of things going on, such as noise, elevator not working properly, etc.
Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Paul, Gainesville

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is wonderful, breakfast excellent, but the rooms are antiquated and in need of a significant upgrade. The bathroom had a cracked toilet, wallpaper coming off the wall, a rusty drain cover sitting on the side of the tub, and a mildewy shower curtain. On my last of 4 days there, I saw a pile of notices to the guest on the front desk outlining upcoming work on the property.
Stayed 4 nights in Oct 2024

8/10 Good

April

Liked: Staff & service
Room smelled of mildew and wasn’t very clean in the nooks and cranny’s of the bathroom. Bed was way too soft, like the mattress was really old.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator didn’t work, phone didn’t work, coffee ☕️ maker doesn’t work
Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Timothy

Business traveller
People above my room , I was in 310 were up all night jumping , fighting , bowling , no clue but is was loud !!! I called front seat at 1am to complain, she said she would call them , this went on till almost 3 am , not happy
Stayed 1 night in Oct 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly accommodating and helpful, especially the General Manager.
Stayed 5 nights in Oct 2024

6/10 Okay

Francis

Liked: Property conditions & facilities
Room had a musty smell. Breakfast was unremarkable.
Stayed 1 night in Sep 2024

8/10 Good

Caroline

Stayed 1 night in Aug 2024

4/10 Poor

DOUGLASS

Liked: Cleanliness
Disliked: Staff & service, amenities
Not a good guest experience. I DO NOT RECOMMEND STAYING AT THIS HOTEL. The hotel has a pleasing appearance; however, the management staff is highly unprofessional. The MOD during my stay was rude and abrasive. Prior to my arrival, the Mgr. On Duty phoned me to ask my arrival ETA, but actually HUNG UP as I was replying to her and attempting to get addl. info. My room's "blackout drapes," which were denoted as amenities online, WOULD NOT CLOSE (*I have photos & video), and the light negatively impacted my ability to get to/stay asleep. At checkout, I was told the hotel's GM would "be at work on Monday," so I left my contact info. w/the same MOD & desk staff, w/a request that the hotel's GM contact me ASAP. After 3 days (a TUES.), I had not been contacted by the GM, so I emailed her my concerns/complaint about my room, guest experience & the unprofessional MOD; I received an automated email reply in which the GM noted, "I am on vacation and will be out of the ofc through Monday" (actually the day before?!). 2 days later, I contacted IHG Hotel's Corporate HQ to formalize my complaint and request the name/contact info. of the hotel GM's immediate supervisor (not given). I was redirected to the original GM, who sent me a 2nd email: "...Please allow me the opportunity to review your reservation and stay, and then get back to you in detail." One week (7 days) later, I STILL have yet to have that GM "get back to me," or provide me w/any of the info. that I requested.
Stayed 1 night in Sep 2024

4/10 Poor

Elecia

Disliked: Cleanliness
Building is a little outdated room was not that clean . Dust behind the wall stains on the walls . Refrigerator was dirty as well including bath tub. House keeping took out trash but didn’t refill the tissue or bring more towels , or even make the bed. Elevator broke so I had to come down two flights with all my luggage , very upset with that . Elevator was slow.
Stayed 2 nights in Sep 2024

10/10 Excellent

Corrina

Stayed 2 nights in Jul 2024

8/10 Good

JODY, N Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

james, GLOUCESTER POINT.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, but a bit hard to get to.
Stayed 1 night in Aug 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the trees surrounding the property. Beautiful, peaceful and safe.
Stayed 3 nights in Aug 2024

8/10 Good

tajuana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and the staff was very nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, clean room
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024