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Hilton Garden Inn Richmond South/Southpark

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Deluxe Room, 1 King Bed, Jetted Tub | Living area
Lobby
Daily full breakfast (USD 12.95 per person)
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    12 min walk
  • Panera Bread
    4 min walk
  • Petersburg Station
    7 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Separate bathtub and shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed (With Drinks-Snacks)

TV

Comfort Room, 1 King Bed (With Drinks-Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom shower

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Suite, Accessible

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Living area

Deluxe Room, 1 King Bed, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

Separate bathtub and shower, free toiletries, hair dryer, towels

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

TV

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Delta Hotels by Marriott Colonial Heights

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (655)
The price is €158
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Delta Hotels by Marriott Colonial Heights

About this property

Hilton Garden Inn Richmond South/Southpark

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Richmond South/Southpark. During your stay, you'll be within walking distance of Southpark Mall. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and a playground
  • 12 minutes by foot from Southpark Mall and a 2-minute drive from Appomattox River
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly Hilton Garden Inn Richmond South/Southpark. Self parking is free.

This 3-star Colonial Heights hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Playground
  • Shopping

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 7 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 830 reviews" "
Rating 8 - Good. 203 out of 830 reviews" "
Rating 6 - Okay. 84 out of 830 reviews" "
Rating 4 - Poor. 34 out of 830 reviews" "
Rating 2 - Terrible. 43 out of 830 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tamra

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were told several times by several different staff members there was a complimentary breakfast. When we went down to eat, they wanted $14 for a cold basic and $24 for a hot meal. Wth? Complimentary means FREE. You need to change your words to continental breakfast NOT complimentary. This is so bait and switch and very much false advertisement. AND TO TOP IT ALL OFF, OUR DEPOSIT WAS NEVER RETURNED.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helena Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located conveniently off the I95 highway
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. The entire staff was very courteous and helpful the entire time. I had some interaction with Asia and Rebecca. They were so nice and very customer service oriented. The room was clean. I may be staying here again in the future. I did not get the explore all of the attractions I wanted to see.
Stayed 3 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HGI Colonial Heights
All aspects of human interaction were of superior quality. The room and bathroom were clean and comfortable. Ann (Housekeeping) helped me get into my room as my keys didn’t work, Heather and Rose (Food and Beverage) were very accommodating and pleasant to chat with. The food was prepared very well and was good eating. It is painfully obvious to me this facility is need of upgrading. As I mentioned my keys didn’t work the lock so I had them changed out twice, even then I had trouble opening my door. Additionally, I tried to enter the laundry room and my wouldn’t open this door either. The front desk attendant helped, his key had trouble opening the door as well. My coffee maker was non operational, the power light was on but it wouldn’t brew. These issues should be unacceptable to you. I’ve stayed at HGI on many occasions and have really enjoyed the overall experience. Thank you for listening, please take care of these details, thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
ATTN Management: The staff deserve recognition for their level of customer service and care.
Stayed 6 nights in Sep 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Staff & service
Carpet was dirty
Stayed 1 night in Aug 2024

8/10 Good

Tomechia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place but pool closed
Disappointed to learn the pool was closed for repairs after a long day of driving. Otherwise, a very fine place to stay. Easy access to 95 and lots of businesses and dining in immediate area.
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Facility and room needed some attention w/ repair and cleaning. Staff was excellent
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room didn't have a fan in the bathroom - which seems like it's against every building code... Room was dusty in places and could use updating with decor. Felt old and stuffy, humid even though the air was on. Hotel advertises a pool but it's shut down for renovations, drained and not in service. Front desk staff were excellent, with great attitude and service.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michele, Verona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, ripped carpets, no AC in halls, filthy rugs, crud on walls, pealing wallpaper, smells like smoke, old furniture, not clean, hair in rug
Stayed 1 night in Aug 2024

4/10 Poor

Michael, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & Safe
Stayed 1 night in May 2024

6/10 Okay

Willem, Oakville

Business traveller
Liked: Cleanliness, staff & service
Convenient to local restaurants and the staff was very friendly. Room facilities are clean and adequate but a bit dated decor could do with a refresh at some point.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles N.

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find my room and signage was easy to spot
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very personable!
Stayed 1 night in Aug 2024

4/10 Poor

Barry

Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just relaxing
My fiance and I had an enjoyable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was there for a wedding. Booking was easy. The hotel and rooms were clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Tawanda is an amazing host. The rooms were clean.I will stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property.. Will DEFINITELY stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024